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Ethiopia

Addis Ababa

Menahereya Kazanchis

Hilton Addis Ababa

Home

Ethiopia

Addis Ababa

Menahereya Kazanchis

Hilton Addis Ababa

1/5

Safety index

36 out of 100

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Family

Luxury

Spa

Hilton Addis Ababa

7.2

Fair (596 ratings)

Addis Ababa, Ethiopia -

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980 m Meskel Square

2 km Addis Ababa Stadium

2 km Holy Trinity Cathedral

Hotel Overview

Hilton Addis Ababa is a well-known hotel that has received mixed reviews. It is often hailed for its central location and amenities, but some guests have expressed dissatisfaction with certain aspects of their stay. Below are the summarized points based on user reviews.

Hotel highlights

Fitness

Pool

Food

Central Location: Guests appreciate the hotel's proximity to local attractions and accessibility to transport.
Facilities: The hotel offers a range of amenities, including a swimming pool, that have been positively received by guests.
Breakfast Selection: Many reviewers have praised the variety and quality of the breakfast offered at the hotel.
Spacious Rooms: Guests have commented positively on the size of the rooms, finding them comfortable and well-appointed.
Friendly Staff: The hospitality and friendliness of the staff have been consistently highlighted as a positive aspect.

Area for improvement

Bathroom

Maintenance Issues: Some guests have reported maintenance problems within their rooms and the hotel's facilities.
Outdated Decor: The decor has been described as outdated by several reviewers, suggesting the need for modernization.
Pricey: A number of guests feel that the hotel's services and accommodations are overpriced relative to the value provided.
Wi-Fi Connectivity: There have been complaints about the reliability and speed of the Wi-Fi service.
Service Inconsistencies: While some staff have been noted for their friendliness, there have also been reports of inconsistent service quality.

Amenities

Kids pool

Game room

Tennis court

Babysitting

Extra beds/cribs

Grocery/Convenience store

Pool

Hot Tub

RateScore

Total 596 Reviews

Blended Web Rating

7.4

7.0

booking

249 Reviews

7.4 / 10

expedia

347 Reviews

7.0 / 10

Reviews

200+ People Are Talking

Fitness

Amenities

Food

Pool

Breakfast

Atmosphere

Wi-Fi

Location

Cleanliness

Bar

Bathroom

Business

Family

Sleep

Restaurant

Gym

Parking

Wellness

Spa

Nightlife

Accessibility

Transit

Nature

Couples

Kitchen

Fitness was mentioned 136 times

11% Negative82% Positive

Reviews based on Fitness

sadon lhamo7 months ago

5/5

The hotel is definitely vintage but it was lovely ! The staff were extremely friendly, breakfast was delicous and the outdoor gym area and pool area were breath taking! The lady who runs the store near the elevators was the sweetest and helped me pick out some lovely souveniers! My Only complaint is our group check took really long because the rooms weren't ready. But otherwise top notch !

Dagimawi Yasin8 months ago

1/5

The level of customer service doesn't fit the Hotels status. Especially the guards and coordinators inside are very impolite and sometimes rude. Sorry to say this but the way they treat the white and black customers is completely different. Since I didn't want to be biased by few encounters I waited without adding a review but i have seen similar issues with me and people around me. Please work on it.