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Image of Mercure Bordeaux Lac
Image of Mercure Bordeaux Lac
Image of Mercure Bordeaux Lac
Image of Mercure Bordeaux Lac
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1/5

Image of Mercure Bordeaux Lac
Image of Mercure Bordeaux LacImage of Mercure Bordeaux LacImage of Mercure Bordeaux LacImage of Mercure Bordeaux Lac

Safety index

90 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Winery

Mercure Bordeaux Lac

Rating icon

7.8

Fair (1,874 ratings)

Bordeaux, France - 

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350 m Barriere Casino Theatre

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490 m Bordeaux Congress Center

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980 m Matmut Atlantique Stadium

Hotel Overview

**Mercure Bordeaux Lac** is a hotel that has garnered mixed reviews from its guests. The feedback, based on user experiences, highlights a variety of aspects ranging from the hotel's amenities to its service quality. Below are the top good and bad things mentioned by guests.

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Hotel highlights

Fitness

Breakfast

Pool

  1. Location Convenience: Many guests appreciate the hotel's location for its proximity to scenic lake views and ease of access to the city center.
  2. Friendly Staff: The friendliness and helpfulness of the hotel staff were frequently commended by visitors.
  3. Comfortable Rooms: Reviewers often noted the comfort and cleanliness of the rooms offered by the hotel.
  4. Amenities Quality: The quality and variety of amenities provided were highlighted as a positive aspect by several guests.
  5. Parking Accessibility: The availability and convenience of parking were appreciated by those who traveled by car.
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Area for improvement

Bathroom

Air Conditioning

  1. Noise Levels: A common complaint among guests was the noise from nearby rooms or external environments, which affected the quality of their stay.
  2. Wi-Fi Connectivity: The Wi-Fi service was often criticized for being unreliable or slow, hindering guests' ability to stay connected.
  3. Room Service Quality: Dissatisfaction with the quality and promptness of room service was noted by a number of guests.
  4. Outdated Facilities: Some guests felt that certain facilities within the hotel were outdated and in need of modernization.
  5. Breakfast Variety: The lack of variety and quality in the breakfast options was a point of contention for some visitors.

Amenities

Breakfast available

Breakfast available

Pool

Pet friendly

Parking included

Parking included

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon7.8

RateScore

Total 1,874 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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8.2

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booking

1,524 Reviews

7.7 / 10

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expedia

350 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Fitness

Sleep

Pool

Location

Food

Restaurant

Bathroom

Amenities

Atmosphere

Bar

Family

Business

Parking

Air Conditioning

Accessibility

Nature

Nightlife

Entertainment

Transit

Kitchen

Cleanliness was mentioned 92 times

37% Negative60% Positive

Reviews based on Cleanliness

User image
Gq7 months ago

I only use Accor when they are available - but will never use another Mercure. Feels like stepping back into the 1980s. Staff are generally sullen and demotivated, decors is old and shabby. The stand out experience here was breakfast. Despite arriving 50 minutes before it was due to finish - the staff had stopped replenishing the buffet. No bacon - no ham - one disinterested member of staff. Second day - several dirty tables - I had to clear one for myself - but there were TWO disinterested staff this time. Genuinely poor. I stayed at the IBIS Styles next door a few weeks back - half the price - but far far better in every way

User image
Kayla Groth2 years ago
1/5Google icon

I do not recommend the hotel or the location. The smell of the bedroom is intoxicating (like pesticide spray). The windows are difficult to open, basically impossible. The curtains are not wide enough to block out the sunlight, causing a restless sleep. You can hear every noise from outside - the doors slamming. They do not offer basic complementary shampoo, lotion or toothpaste. The atmosphere is very cold. There was no TV remote, we had to ask for it. There are no English Tv channels. The hotel is in a very industrial area, far from everything - no good restaurants or shops around. Housekeeping does not knock before entering the room. Way too overpriced for what it is, definitely not a 4star hotel, more like 2 star. The staff are friendly and the pool was clean.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 100

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Number of floors 6

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Number of buildings/towers 1

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Year Built 1975

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

26

Upload

25

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Barriere Casino Theatre

350 m

Bordeaux Congress Center

490 m

Matmut Atlantique Stadium

980 m

Bordeaux Exhibition Center

1.33 km

Cité du Vin

3 km

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Getting around

Claveau Tram Station

1.5 km

Bruges Station

2.5 km

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Airports Nearby

Merignac Airport (BOD)

6.5 km

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Restaurants

Campanile Bordeaux Nord

280 m

La Brioche Dorée

Nearby

L'Aquitania

Nearby

Buffalo Grill Bordeaux

Nearby

Colombus Cafe

Nearby

Street View

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Daytime safety

72 out of 100

Safe

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Nighttime safety

37 out of 100

Unsafe

Bordeaux safety index

Safety

Crime

90

Overall Safety Index

Very Safe

An average rating of the six safety categories

90 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

89

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

74

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

93

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

49

Overall Crime index

Moderate

An average rating of the crime categories

49 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  50/100

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Car theft  39/100

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Car break-ins  50/100

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Home break-ins  45/100

Violent crime severity

Moderate

44

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Physical attacks  50/100

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Racism or religion motivated attacks  33/100

Other crime severity

Moderate

53

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Insult or harassment in public  57/100

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Corruption or bribery  29/100

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Drug problem  57/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1

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Coffee

$2 - $7.6

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Beer 0.5L

$1 - $5

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Meal, inexpensive restaurant

$15 - $27

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Public transport, one-way ticket

$1.7 - $1.8

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Taxi 1km (normal tariff)

$1.7 - $1.7

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Meal for 2 people, mid-range restaurant, three-course

$50 - $80

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Bottle of mid-range wine

$5 - $15

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McMeal at McDonalds

$9 - $12

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Coke/Pepsi 0.33L

$2 - $4

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Public transport, monthly pass

$30 - $61.7

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Gasoline (1 liter)

$1.7 - $2

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Mobile phone monthly plan

$12 - $32

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Fitness club, monthly fee

$25 - $40

Weather In Bordeaux

°C
°F

Precipitation In Bordeaux

mm
in

Air Quality

Moderate

PM2.512

PM1017

31

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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