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Image of Disney Hotel Santa Fe
Image of Disney Hotel Santa Fe
Image of Disney Hotel Santa Fe
Image of Disney Hotel Santa Fe
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1/5

Image of Disney Hotel Santa Fe
Image of Disney Hotel Santa FeImage of Disney Hotel Santa FeImage of Disney Hotel Santa FeImage of Disney Hotel Santa Fe

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Safe area tag

Very safe area

Family

Disney Hotel Santa Fe

Rating icon

8.1

Good (31,168 ratings)

Coupvray, France - 

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840 m Disney Village

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1.4 km Walt Disney Studios Park

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1 km Val d'Europe

Hotel Overview

Disney Hotel Santa Fe, located in Coupvray, is a hotel inspired by the themes of the famous Route 66 and the American Southwest. It offers guests a unique ambiance and a variety of amenities tailored to families and Disney enthusiasts.

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Hotel highlights

Property

Service

Cleanliness

  1. Thematic Design: Guests love the immersive Route 66 and American Southwest theme, which adds to the magical Disney experience.
  2. Family-Friendly: The hotel is highly praised for its family-oriented services and facilities, making it perfect for visitors of all ages.
  3. Complimentary Shuttle Service: The provision of free shuttle service to the parks is appreciated for convenience and ease of access.
  4. Comfortable Rooms: Visitors often comment on the comfort and cleanliness of the rooms, ensuring a restful stay.
  5. Helpful Staff: The hotel's staff is commended for being friendly and helpful, enhancing the overall guest experience.
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Area for improvement

Amenities

Air Conditioning

Kitchen

  1. Price: Some guests feel that the hotel's prices are somewhat high, especially during peak seasons.
  2. Food Options: The variety and quality of food available at the hotel's restaurants do not always meet guests' expectations.
  3. Room Decor: A few visitors have mentioned that the room decor is a bit dated and could benefit from modernization.
  4. Soundproofing Issues: Noise from adjacent rooms or hallways can sometimes be an issue, affecting the comfort of guests.
  5. Check-in Delays: During busy periods, guests have experienced long waiting times for check-in, which can be inconvenient.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Restaurant

Bar

Free WiFi

Housekeeping

24/7 front desk

24/7 front desk

Score icon8.1

RateScore

Total 31,168 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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7.8

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8.2

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4.1/5

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4.0/5

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agoda

33 Reviews

8.3 / 10

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booking

2,698 Reviews

7.8 / 10

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expedia

1,003 Reviews

8.2 / 10

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google

16,677 Reviews

4.1 / 5

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tripadvisor

10,757 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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16,677+ People Are Talking

Property

Service

Cleanliness

Breakfast

Sleep

Location

Food

Bathroom

Transit

Atmosphere

Restaurant

Family

Amenities

Air Conditioning

Bar

Kitchen

Parking

Accessibility

Entertainment

Safety

Wi-Fi

Nightlife

Business

Fitness

Nature

Couples

Spa

Wellness

Pool

Property was mentioned 3073 times

17% Negative71% Positive

Reviews based on Property

User image
J T5 months ago
1/5Google icon

A very low-quality experience that doesn't match the standards of other Disney parks. Old hotel with poor quality and incompetent staff. Receptionist got the room and building numbers reversed, instructing us to go to the wrong place at the other end of the hotel, making us drag our luggage everywhere. Shower has black mold. Mosquitos in the room because prior guests probably left the window open, and there are no bug screens. Staff came into our rooms while we were still sleeping. Key cards stopped working every day, locking us out, and they couldn't explain why. There's no coffee machine in the room, so they give you 4 credits for vending machine coffee. Twice the machine dispensed brown water without coffee. The line for the baggage drop-off for train station delivery wraps around outside and took over 30 mins of waiting in the rain.

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Jose Leon8 months ago
2/5Google icon

If you read the reviews highlighting the cost-quality ratio, well, for me is worthless when the quality is so low. That is, how it's possible on 2023 there could be a hotel without AC in the rooms? When we got there, there was 32ºC on the outside, and entering the room was like getting into hell. But apart from that, it turns out that room 018, in the Matter area, in building #25 it's just located under some kind of electrical machinery room on the top floor (check photos). I requested a room change because that room had around 10ºC more than the other room we were booking for the group, and it was impossible to sleep there. We were offered initially an extra fan (this is the only thing you get in the room to fight the heat), but I requested a room change. Apart from that, the hotel is not in good condition, and also, there are spiders, that fortunately I killed before my little daughter could saw it. So, be aware of all this when booking for this hotel. The people are great and the service they provide is great, no complaints to any of them, but I'm sure will never go back if they don't renovate it.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 1000

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Number of floors 4

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Year Built 1992

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

10

Upload

8

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Disney Village

840 m

Walt Disney Studios Park

1.4 km

Val d'Europe

1 km

Val d'Europe Shopping Center

1.5 km

Disneyland® Paris

3.5 km

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Getting around

Marne la Vallée-Chessy Station

1.05 km

Marne la Vallée-Chessy RER Station

1.19 km

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Airports Nearby

Paris Charles de Gaulle Airport (CDG)

19 km

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Restaurants

Disney Village

2 km

Café Fantasia

1.4 km

Annette's Diner

1.12 km

Starbucks

1.05 km

Vapiano

1.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Coffee

$3

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Meal, inexpensive restaurant

$12

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Public transport, one-way ticket

$1.5

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Meal for 2 people, mid-range restaurant, three-course

$45

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McMeal at McDonalds

$10

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Coke/Pepsi 0.33L

$2

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Gasoline (1 liter)

$2

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Fitness club, monthly fee

$30

Weather In Coupvray

°C
°F

Precipitation In Coupvray

mm
in

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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