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Image of Mercure Paris CDG Airport & Convention
Image of Mercure Paris CDG Airport & Convention
Image of Mercure Paris CDG Airport & Convention
Image of Mercure Paris CDG Airport & Convention
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1/5

Image of Mercure Paris CDG Airport & Convention
Image of Mercure Paris CDG Airport & ConventionImage of Mercure Paris CDG Airport & ConventionImage of Mercure Paris CDG Airport & ConventionImage of Mercure Paris CDG Airport & Convention

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Safe area tag

Safe area

Business

Business

Pet-friendly

Mercure Paris CDG Airport & Convention

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7.6

Fair (2,389 ratings)

Roissy-en-France, France - 

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2.5 km Paris Nord 2 International Business Park

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2.5 km Aeroville Shopping Center

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4.5 km Paris Nord Villepinte Exhibition Centre

Hotel Overview

Mercure Paris CDG Airport & Convention, located in Roissy-en-France, has garnered mixed reactions from guests. This establishment appears to balance its offerings between convenience and areas for improvement. Below, you will find insights into what guests have appreciated and criticized based on their experiences.

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Hotel highlights

Location

Cleanliness

Atmosphere

  1. Proximity to the Airport: Guests have praised the hotel for its convenient location, making it easy to catch early flights or rest during layovers.
  2. Shuttle Service: The availability of a shuttle service has been highlighted as a valuable feature, facilitating easy transport to and from the airport.
  3. Comfortable Beds: Many have found the beds to be comfortable, ensuring a good night's sleep before or after travel.
  4. Quiet Rooms: Despite its proximity to the airport, the hotel’s soundproofing has been commended for keeping the rooms quiet and peaceful.
  5. Cleanliness: The overall cleanliness of the hotel has been consistently mentioned as a major plus, making stays more pleasant.
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Area for improvement

Bathroom

Kitchen

Wi-Fi

  1. Customer Service: There have been reports of unsatisfactory customer service, with some guests feeling their needs were not adequately addressed.
  2. WIFI Connectivity: Issues with WIFI connectivity have been a common grievance, hindering guests’ ability to stay connected.
  3. Dated Decor: Some guests have expressed dissatisfaction with the hotel’s decor, finding it to be outdated and in need of an upgrade.
  4. Price: The pricing of the hotel, including that for additional services, has been considered high by several reviewers.
  5. Food Quality: There have been mixed reviews regarding the quality of food offered at the hotel, with some guests finding it below expectations.

Amenities

Breakfast available

Breakfast available

Pool

Air conditioning

Air conditioning

Parking available

Parking available

Free WiFi

Laundry

Laundry

Housekeeping

Room service

Room service

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Related hotel videos

Score icon7.6

RateScore

Total 2,389 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.5

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7.8

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booking

1,417 Reviews

7.5 / 10

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expedia

972 Reviews

7.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Transit

Cleanliness

Food

Breakfast

Sleep

Bathroom

Atmosphere

Bar

Amenities

Fitness

Restaurant

Business

Parking

Pool

Accessibility

Kitchen

Gym

Nightlife

Wi-Fi

Entertainment

Air Conditioning

Family

Location was mentioned 229 times

17% Negative62% Positive

Reviews based on Location

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Tamara Warkuss6 months ago
1/5Google icon

My colleague requested for a knife, was told they don’t have any. Asked for an adopter was told to go to the mall and buy one! You don’t have to tell us that. Doesn’t take a genius to figure that out. That’s the level of customer service and how much they care about their customers. The people at the reception have mistaken themselves for the owners of this hotel. They forget customers pay to stay here. They hate their customer and no wonder the hotel has a 3.8 rating. In sometime it will 3.0 There are many hotels in the vicinity and don’t come here unless you have no choice. If you do. Be ready to be treated the worse. The reception supervisor refused to give the name of the person who said the above. I am sure the manager will reply this review saying they will speak to the reception staff. But we know that nothing will change. Treat customers better!

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Tania Spence7 months ago
4/5Google icon

Check-in was easy and quick. One of the rooms I booked was clean and spacious. The other room I booked for my travel companion was not so clean eg. there were lipstick marks on the cups in the bathroom. The location is good and is a 5 minute walk to the free airport shuttle. We had a buffet dinner at the hotel. The selection of food was really good and what we chose was delicious.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 345

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Number of floors 8

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

28

Download

7

Upload

1

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Paris Nord 2 International Business Park

2.5 km

Aeroville Shopping Center

2.5 km

Paris Nord Villepinte Exhibition Centre

4.5 km

Stade de France

7 km

Parc Astérix

10 km

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Getting around

Paris (XDT-Charles de Gaulle Airport TGV Train Station)

2 km

CDG Airport Terminal 1 Station

980 m

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Airports Nearby

Paris Charles de Gaulle Airport (CDG)

4 km

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Restaurants

Carls Jr.

3 km

Loung

1.26 km

Pret A Manger

1.12 km

Ibis Café Pasta Pizza & Cie

980 m

Skylight Restaurant

840 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$2 - $6

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Beer 0.5L

$1.2 - $4

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Meal, inexpensive restaurant

$12 - $25

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Public transport, one-way ticket

$2 - $2.2

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Taxi 1km (normal tariff)

$1.2 - $4

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Meal for 2 people, mid-range restaurant, three-course

$50 - $100

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Bottle of mid-range wine

$5 - $13

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McMeal at McDonalds

$10 - $15

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Coke/Pepsi 0.33L

$2 - $5

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Public transport, monthly pass

$84 - $85.8

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Gasoline (1 liter)

$1.8 - $2

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Mobile phone monthly plan

$8 - $32

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Fitness club, monthly fee

$28 - $60

Weather In Roissy-en-France

°C
°F

Precipitation In Roissy-en-France

mm
in

Air Quality

Unhealthy

PM2.516

PM1028

67

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

Pets welcome

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