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Image of Chateau Hotel & Spa Grand Barrail
Image of Chateau Hotel & Spa Grand Barrail
Image of Chateau Hotel & Spa Grand Barrail
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Image of Chateau Hotel & Spa Grand Barrail
Image of Chateau Hotel & Spa Grand BarrailImage of Chateau Hotel & Spa Grand BarrailImage of Chateau Hotel & Spa Grand BarrailImage of Chateau Hotel & Spa Grand Barrail

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Safe area tag

Safe area

Business

Business

Luxury

Luxury

Pet-friendly

Spa

Spa

Winery

Romantic

Natural

Chateau Hotel & Spa Grand Barrail

Rating icon

9.0

Excellent (500 ratings)

Saint-Émilion, France - 

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2.5 km Château La Dominique

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2.5 km Château Guadet

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2.5 km Saint-Emilion Monolithic Church

Hotel Overview

Chateau Hotel & Spa Grand Barrail, located in the famous wine region of Saint-Émilion, is a notable destination for its unique blend of historical charm and modern luxury. Based on user reviews, the hotel is highly valued for its picturesque setting, quality of service, and amenities. Guests appreciate the opportunity to immerse themselves in the tranquility and beauty of the surrounding vineyards while enjoying contemporary comforts.

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Hotel highlights

Food

Wellness

Spa

  1. Scenic Location: Guests rave about the breathtaking views of vineyards and the serene beauty of the countryside.
  2. Luxurious Spa Services: The on-site spa offers a variety of treatments that receive high marks for relaxation and rejuvenation.
  3. Gourmet Dining Experience: The hotel's restaurant is praised for its exquisite cuisine and selection of local wines.
  4. Impressive Architecture: The historic and elegant design of the hotel captivates visitors, enhancing their experience.
  5. Friendly and Accommodating Staff: Staff members are noted for their professionalism, hospitality, and helpfulness in arranging local tours and wine tastings.
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Area for improvement

Bathroom

  1. Inconsistent Room Quality: Some guests have reported variation in room quality and modernity, affecting their overall satisfaction.
  2. Limited Dining Options: Although the cuisine is generally well-received, a few visitors mentioned a desire for more variety in the dining offerings.
  3. Price Point: A number of reviews cite the hotel's rates as being on the higher side, making it less accessible for some travelers.
  4. Accessibility Issues: Due to its historic nature, some areas of the hotel may not be fully accessible for guests with mobility challenges.
  5. Wi-Fi Connectivity: There are occasional complaints about the reliability and speed of the Wi-Fi service in certain parts of the hotel.

Amenities

Babysitting

Babysitting

Pool

Spa

Spa

Hot Tub

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Parking included

Parking included

Score icon9.0

RateScore

Total 500 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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9.2

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booking

437 Reviews

9.0 / 10

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expedia

63 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Wellness

Food

Spa

Atmosphere

Breakfast

Location

Bar

Fitness

Amenities

Restaurant

Bathroom

Cleanliness

Pool

Sleep

Couples

Kitchen

Accessibility

Nature

Family

Hot Tub

Wi-Fi

Air Conditioning

Wellness was mentioned 119 times

22% Negative68% Positive

Reviews based on Wellness

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Alx G9 months ago

Arrived around noon, were told rooms won't be ready till 3pm, despite requesting early check-in (which is a benefit when booking via Hyatt), so we figured out we will spend some time in the spa and pool. Spa experience was a mess. Staff directed us to the changing rooms, but for some reason didn't provide the bathrobes and slippers. Had to go back to front desk to ask for some. Changing rooms didn't have hairdryers, so again had to go to reception with the wet hair and ask for one. Finally got a room key (note that the extra bed is only possible in Deluxe room). Room was spacious and had a separate bathroom and toilet, toilet walls had mould - not sure how this could be allowed in a luxury hotel. We were coming to celebrate a birthday - on such hotel provided a very generous (of course not) welcome gift of a postcard (wow!) and some unwrapped (sick!) chocolates, for which neither front desk, nor housekeeping had ingredients/allregens list available. Not that I really expected anything, but given we are in the heart of winemaking area, one would think a bottle of wine would be a nice touch, but no.|We had a breakfast (again as a part of the arrangement for booking via Hyatt) on the terrace. Selection was of good quality, but pretty limited. Parking was free.

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Mike U9 months ago

Unfortunately we arrived on a Monday night and had missed the email saying the restaurant was fully booked. When you pay over €500 for a night you would expect to be able to eat in the restaurant. When we asked we were told that it might be hard to find a restaurant that wasn't booked or closed as it is a Monday. The reception found an option in St Emilion but it was a pizza restaurant we had seen in the day and was not what we were looking for. We then asked if we could eat in the bar and were told yes but not until 7:30pm (the menu says 5pm for the Bar). When we tried to order while having a drink outside we were told that the bar was closed today, We were told room service was available so I asked if they could deliver to the terrace where we were sitting instead of the room but were told they were not sure if they could do that. It was hugely disappointing given the standard of the hotel and we have always had great service in Small Luxury Hotels of the World previously. One of the issues is that the staff are extremely young and don't seem to care about making the guests feel welcome. This is likely to be from inexperience.||The room service menu offers a really limited choice of food which is another disappointment as the restaurant menu looked nice.||When asked on checking out if we had a good stay I said 'No it was really disappointing'. This led to a huge pause and the person not knowing what to say. I told them a couple of the reasons and they still were not sure what to say. I could not check out immediately as both computers were busy. When I returned ten minute later I was again asked if I enjoyed the stay and again said no. This time the person apologized but did not ask why. When asked if I wanted to speak to the manager I said 'it is up to you'. So they did not get him. I am hugely surprised that no one wanted to ask more about why we were so disappointed.||On the good side the hotel is clean and is a really great property. ||We would advise the hotel to try to treat guests as they would like to be treated. They did not with us.||

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 46

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Number of floors 2

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Number of buildings/towers 4

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

23

Download

60

Upload

89

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Château La Dominique

2.5 km

Château Guadet

2.5 km

Saint-Emilion Monolithic Church

2.5 km

Saint-Émilion Bell Tower

2.5 km

Cordeliers Cloister

2.5 km

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Getting around

Libourne Station

2.5 km

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Airports Nearby

Merignac Airport (BOD)

20 km

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Restaurants

Château Cheval Blanc

Nearby

McDonald's

2 km

La Table de Catusseau

2 km

Château Figeac

420 m

La Terrasse Rouge

2 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1

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Coffee

$2 - $7.6

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Beer 0.5L

$1 - $5

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Meal, inexpensive restaurant

$15 - $27

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Public transport, one-way ticket

$1.7 - $1.8

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Taxi 1km (normal tariff)

$1.7 - $1.7

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Meal for 2 people, mid-range restaurant, three-course

$50 - $80

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Bottle of mid-range wine

$5 - $15

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McMeal at McDonalds

$9 - $12

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Coke/Pepsi 0.33L

$2 - $4

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Public transport, monthly pass

$30 - $61.7

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Gasoline (1 liter)

$1.7 - $2

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Mobile phone monthly plan

$12 - $32

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Fitness club, monthly fee

$25 - $40

Weather In Saint-Émilion

°C
°F

Precipitation In Saint-Émilion

mm
in

Air Quality

Moderate

PM2.512

PM1017

31

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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