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Image of Crowne Plaza Birmingham City Centre, an IHG Hotel
Image of Crowne Plaza Birmingham City Centre, an IHG Hotel
Image of Crowne Plaza Birmingham City Centre, an IHG Hotel
Image of Crowne Plaza Birmingham City Centre, an IHG Hotel
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1/5

Image of Crowne Plaza Birmingham City Centre, an IHG Hotel
Image of Crowne Plaza Birmingham City Centre, an IHG HotelImage of Crowne Plaza Birmingham City Centre, an IHG HotelImage of Crowne Plaza Birmingham City Centre, an IHG HotelImage of Crowne Plaza Birmingham City Centre, an IHG Hotel

Safety index

83 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Crowne Plaza Birmingham City Centre, an IHG Hotel

Rating icon

8.1

Good (4,504 ratings)

Birmingham, United Kingdom - 

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Location icon

420 m International Convention Centre

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630 m The Mailbox

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700 m Utilita Arena Birmingham

Hotel Overview

Crowne Plaza Birmingham City Centre, a centrally located hotel, garners mixed reactions from its guests. This accommodation choice comes with its unique set of advantages and shortcomings, providing a diverse array of experiences to its visitors.

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Hotel highlights

Location

Breakfast

Cleanliness

  1. Central Location: Guests appreciate the hotel's central location, making it convenient to access local attractions and transport links.
  2. Friendly Staff: The staff's friendliness and helpfulness receive high praise from guests, enhancing the overall stay experience.
  3. Comfortable Rooms: Many guests find the rooms to be comfortable, well-appointed, and conducive to a good night’s sleep.
  4. Quality Breakfast: The quality and variety of the breakfast options are often highlighted as a positive aspect of the stay.
  5. Cleanliness: Cleanliness standards across the hotel premises, including rooms, are generally upheld, contributing to a pleasant environment.
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Area for improvement

Accessibility

Air Conditioning

Wi-Fi

  1. Noise Levels: Some guests find the noise levels from outside and within the hotel to be a discomfort, particularly at night.
  2. Parking Issues: Difficulties with parking, including availability and cost, are frequently mentioned as a downside.
  3. Room Temperature Control: Issues with managing room temperature, leading to rooms being too hot or too cold, are a concern for some guests.
  4. WiFi Connectivity: Guests occasionally report problems with WiFi connectivity and speed within the hotel.
  5. Price Concerns: A portion of guests feel that the accommodation and services offered do not fully justify the price point, suggesting a lack of value for money.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Gym

Gym

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Room service

Room service

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Related hotel videos

Score icon8.1

RateScore

Total 4,504 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.4

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booking

3,543 Reviews

8.0 / 10

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expedia

961 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Breakfast

Cleanliness

Sleep

Bar

Food

Amenities

Parking

Business

Atmosphere

Bathroom

Restaurant

Transit

Accessibility

Air Conditioning

Wi-Fi

Family

Entertainment

Kitchen

Fitness

Gym

Nightlife

Nature

Location was mentioned 236 times

6% Negative84% Positive

Reviews based on Location

User image
David Clarke5 months ago
4/5Google icon

It was my 1st time staying here and judging the length of the queue to check in many people deem this central location excellent. All the check in desks were open so maybe the hotel should consider investing in some more. Check in staff were very polite and efficient. Standard rooms are nothing spectacular but they are clean and comfortable. For such a central location I would say great value for money. Its also only a short walk to the mail box where you will find many upmarket shops and multiple excellent restaurants at reasonable prices

User image
M Khaled5 months ago
5/5Google icon

Really welcoming hotel team, front desk team were really helpful and informative. Rooms are a little dated but we could see the hotel was getting upgrades done. Location is great, the parking option was really expensive, luckily I travelled on a public holiday and could park on the street.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 312

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Number of floors 11

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Number of buildings/towers 1

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Year Built 1974

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

148

Upload

115

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

International Convention Centre

420 m

The Mailbox

630 m

Utilita Arena Birmingham

700 m

Bullring Shopping Centre

840 m

Broad Street

980 m

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Getting around

Library Tram Stop

210 m

Birmingham (QQN-New Street Train Station)

560 m

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Airports Nearby

Birmingham Airport (BHX)

17 km

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Restaurants

Cote Restaurant

490 m

Medicine Bakery and Kitchen

350 m

Elio Cafe

350 m

Albert's Schloss

350 m

Library Cafe

280 m

Street View

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Daytime safety

50 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Birmingham safety index

Safety

Crime

83

Overall Safety Index

Very Safe

An average rating of the six safety categories

83 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

92

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Property safety

Risky

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Likelihood of theft.

lowhigh

47

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

97

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

64

Overall Crime index

High

An average rating of the crime categories

64 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  63/100

Crime category icon

Car theft  57/100

Crime category icon

Car break-ins  60/100

Crime category icon

Home break-ins  58/100

Violent crime severity

High

64

Crime category icon

Physical attacks  63/100

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Racism or religion motivated attacks  49/100

Other crime severity

High

71

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Insult or harassment in public  65/100

Crime category icon

Corruption or bribery  46/100

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Drug problem  75/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.7

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Coffee

$1.7 - $5.2

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Beer 0.5L

$1.5 - $3.5

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Meal, inexpensive restaurant

$8.2 - $25.6

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Public transport, one-way ticket

$2.3 - $4.9

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Taxi 1km (normal tariff)

$1.3 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$46.6 - $116.4

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Bottle of mid-range wine

$7 - $11.6

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McMeal at McDonalds

$6.8 - $9.3

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Coke/Pepsi 0.33L

$1.2 - $2.9

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Public transport, monthly pass

$58.2 - $86.1

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Gasoline (1 liter)

$1.7 - $2.1

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Mobile phone monthly plan

$11.6 - $58.2

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Fitness club, monthly fee

$17.5 - $52.4

Weather In Birmingham

°C
°F

Precipitation In Birmingham

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.510

PM1016

47

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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