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Image of Mercure Cardiff Holland House Hotel & Spa
Image of Mercure Cardiff Holland House Hotel & Spa
Image of Mercure Cardiff Holland House Hotel & Spa
Image of Mercure Cardiff Holland House Hotel & Spa
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1/5

Image of Mercure Cardiff Holland House Hotel & Spa
Image of Mercure Cardiff Holland House Hotel & SpaImage of Mercure Cardiff Holland House Hotel & SpaImage of Mercure Cardiff Holland House Hotel & SpaImage of Mercure Cardiff Holland House Hotel & Spa

Safety index

91 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Family

Family

Pet-friendly

Spa

Spa

Mercure Cardiff Holland House Hotel & Spa

Rating icon

7.7

Fair (7,469 ratings)

Cardiff, United Kingdom - 

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560 m New Theatre

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770 m Cardiff International Arena

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770 m Cardiff Castle

Hotel Overview

Mercure Cardiff Holland House Hotel & Spa is a popular accommodation choice in Cardiff, known for its impressive amenities and welcoming atmosphere. Reviewers frequently highlight its quality service, comfortable rooms, and convenient location. However, some aspects of the hotel receive mixed feedback.

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Hotel highlights

Location

Breakfast

Spa

  1. Spacious Rooms: Guests often appreciate the generous room size, offering comfort and convenience.
  2. Central Location: Many reviews point out the hotel's central location, making it easy to explore local attractions.
  3. Impressive Spa Facilities: The spa is frequently mentioned as a top feature, providing a relaxing and luxurious experience.
  4. Friendly Staff: The warm and welcoming staff are often highlighted for their excellent service.
  5. Scenic Views: The hotel offers beautiful views of the city, adding to the overall experience of guests.
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Area for improvement

Parking

Accessibility

Air Conditioning

  1. Noisy Environment:Some reviews mention the noise from the surrounding area as a downside, especially at night.
  2. Room Maintenance Issues: There are occasional complaints about the upkeep and maintenance of some rooms.
  3. Booking Confusions: A few guests have experienced issues with booking errors and reservation mix-ups.
  4. Pricy Parking: The cost of parking at the hotel is noted as a negative aspect by some visitors.
  5. Breakfast Quality: While some find the breakfast satisfactory, others believe the quality and variety could be improved.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Pet friendly

Pet friendly

Spa

Spa

Parking available

Parking available

Free WiFi

Restaurant

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Related hotel videos

Score icon7.7

RateScore

Total 7,469 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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8.0

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booking

6,510 Reviews

7.7 / 10

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expedia

959 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Wellness

Cleanliness

Spa

Breakfast

Location

Food

Fitness

Bar

Sleep

Amenities

Parking

Bathroom

Atmosphere

Restaurant

Accessibility

Pool

Gym

Business

Hot Tub

Air Conditioning

Transit

Family

Couples

Kitchen

Nightlife

Entertainment

Wi-Fi

Wellness was mentioned 309 times

25% Negative62% Positive

Reviews based on Wellness

User image
Sofia Erre Man8 months ago
4/5Google icon

We spent a day at the spa. Very clean, professional staff, polite and useful. The relaxation room is amazing, plenty of tea and coffee and the massage was perfect. We will definitely book it again soon

User image
Cheryl Geary11 months ago
5/5Google icon

Excellent stay here last night, friendly attentive staff particularly Brenda who made us coffee in the bar this morning and the young man who was at the health spa reception yesterday. Loved the pool which was a decent size. It is a good location for University open days. The rooms were well appointed and comfortable, and nice decor in the lounge bar. There was some difficulty contacting the hotel prior to our stay but Chloe Chard was very helpful, communicating with us via email during her shifts We will visit again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 172

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Number of floors 15

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

18

Download

104

Upload

114

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

New Theatre

560 m

Cardiff International Arena

770 m

Cardiff Castle

770 m

Principality Stadium

980 m

Cardiff University

1.19 km

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Getting around

Cardiff Queen Street Station

350 m

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Airports Nearby

Cardiff International Airport (CWL)

15 km

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Restaurants

Caffè Nero

280 m

200 Degrees Coffee Shop

350 m

Heavenly Desserts

350 m

Flute & Tankard

350 m

The Central Bar

350 m

Street View

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Daytime safety

78 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

Cardiff safety index

Safety

Crime

91

Overall Safety Index

Very Safe

An average rating of the six safety categories

91 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

73

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

73

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

97

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

39

Overall Crime index

Low

An average rating of the crime categories

39 out of 100

Property crime severity

Moderate

47

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Mugging or robbery  35/100

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Car theft  29/100

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Car break-ins  38/100

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Home break-ins  38/100

Violent crime severity

Low

33

Crime category icon

Physical attacks  38/100

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Racism or religion motivated attacks  19/100

Other crime severity

Low

40

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Insult or harassment in public  42/100

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Corruption or bribery  27/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.8

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Coffee

$3.1 - $4.7

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Beer 0.5L

$1.2 - $2.9

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Meal, inexpensive restaurant

$11.7 - $23.4

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Public transport, one-way ticket

$2.3 - $2.9

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Taxi 1km (normal tariff)

$1.3 - $2.3

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Meal for 2 people, mid-range restaurant, three-course

$40.9 - $81.8

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Bottle of mid-range wine

$5.8 - $9.3

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McMeal at McDonalds

$7 - $9.3

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Coke/Pepsi 0.33L

$1.8 - $2.5

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Public transport, monthly pass

$58.4 - $70.1

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Gasoline (1 liter)

$1.7 - $2.1

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Mobile phone monthly plan

$8.2 - $40.9

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Fitness club, monthly fee

$21 - $73.6

Weather In Cardiff

°C
°F

Precipitation In Cardiff

mm
in

Air Quality

Moderate

PM2.510

PM1014

33

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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