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Image of DoubleTree by Hilton London Kingston Upon Thames
Image of DoubleTree by Hilton London Kingston Upon Thames
Image of DoubleTree by Hilton London Kingston Upon Thames
Image of DoubleTree by Hilton London Kingston Upon Thames
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1/5

Image of DoubleTree by Hilton London Kingston Upon Thames
Image of DoubleTree by Hilton London Kingston Upon ThamesImage of DoubleTree by Hilton London Kingston Upon ThamesImage of DoubleTree by Hilton London Kingston Upon ThamesImage of DoubleTree by Hilton London Kingston Upon Thames

Safety index

89 out of 100

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Safe area tag

Safe area

Family

Pet-friendly

DoubleTree by Hilton London Kingston Upon Thames

Rating icon

8.4

Good (1,616 ratings)

London, United Kingdom - 

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Location icon

630 m Bushy Park

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1.33 km Hampton Court

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2 km Richmond Park

Hotel Overview

DoubleTree by Hilton London Kingston Upon Thames is known for its strategic location, providing easy access to various attractions. It's highly appreciated by guests for its service, quality of accommodations, and overall guest experience.

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Hotel highlights

Location

Cleanliness

Food

  1. Location: Described as convenient, offering easy access to local shops, restaurants, and public transport.
  2. Staff: Highly praised for being friendly, professional, and helpful.
  3. Cleanliness: Rooms and common areas are noted for their high level of cleanliness.
  4. Room Comfort: Guests have reported the rooms to be spacious and comfortable, with good-quality beds.
  5. Breakfast: The breakfast is often highlighted as varied and delicious, providing a great start to the day.
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Area for improvement

Kitchen

  1. Price: Some guests find the price a bit on the high side for their liking.
  2. Noise Levels: At times, external noise can be a problem, affecting the tranquility of the stay.
  3. Parking: Parking facilities are mentioned as limited and can be challenging for guests with cars.
  4. Internet Speed: The Wi-Fi connectivity is sometimes reported to be inconsistent or slow.
  5. Room Service: There are occasional complaints about the speed and quality of room service.

Amenities

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Parking available

Parking available

Laundry

Laundry

Pet friendly

Gym

Gym

Room service

Room service

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Related hotel videos

Score icon8.4

RateScore

Total 1,616 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.8

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booking

1,007 Reviews

8.2 / 10

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expedia

609 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Food

Cleanliness

Breakfast

Bar

Sleep

Atmosphere

Transit

Restaurant

Amenities

Bathroom

Parking

Business

Kitchen

Couples

Nightlife

Air Conditioning

Family

Fitness

Gym

Entertainment

Wi-Fi

Accessibility

Location was mentioned 126 times

2% Negative87% Positive

Reviews based on Location

User image
Jack S3 months ago

Vadim provided an exceptional dining experience with his knowledge and passion for food and beverages. His recommendations were spot-on, and his attention to detail elevated our meal. His friendly demeanor and expertise made the entire dining experience memorable. Highly recommended for those seeking a delightful culinary journey!

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Victoria H3 months ago

I see I'm in the minority and don't know why.|When I checked in there was another guest shouting at reception that her room hadn't been cleaned for 2 days.|Reception didn't seem to be able to handle that well, true or not, the woman remained there and loud. This was my first impression.|Then, I got given my room, I paid a bit more for a corner balcony room. When I got there there were crumbs on the counter near the TV so, it hadn't been cleaned properly.|I went down the reception and said, I was willing to pay more to upgrade room. I checked on booking.com, and there were junior suites available, on their website it was 40 to 50 pounds more. I felt that there was a chkave the better room would be clean and more comfortable. I was told be reception that it would be £80. I showed them the price difference on booking.com, and was told that this is irrelevant because it's a third party site. |I am surprised, this room was empty, there may have been more I don't know, but it was the afternoon at the time and it's beyond me why they wouldn't accept more money from a guest for a room that will probably stay empty. Week day in Jan and a suite? Unlikely to be sold I would say.|Their offer was apparently not negotiable because the system won't allow this, as in It system. I asked for the manager. I got the F and B manager who offered £70 immediately. So that wasn't true. All I wanted was a better, not dirty room for an upgrade price that was in line with a very hugely popular booking site.|Now on top of this, I am a Hilton honours member, I had an email pre check in asking if I wanted the opportunity to upgrade in arrival for £20. I said I did, checked the box as a member. Still, £80. I guess that this experience is contrary to Hilton policy overall. It made my first visit leave a very bad taste in the mouth. I was planning to go back often (family live near).||Bar was good, F and B manager was good in his bar restaurant areas, helpful and professional. There were a bunch of random people hanging around in the bar, entrance area pretty much all day with stuff everywhere seemed more like a waiting room than foyer.||And the cleanliness, it's a concern.||I was a solo traveller, I'm an articulate and respectful woman, who is Hilton honours, and opted for a £20 upgrade. Why they treated me like this I will never know.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 146

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

162

Upload

110

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Bushy Park

630 m

Hampton Court

1.33 km

Richmond Park

2 km

Hampton Court Palace

3.5 km

Twickenham Stadium

6.5 km

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Getting around

Kingston Station

280 m

Richmond Underground Station

4.5 km

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Airports Nearby

Heathrow Airport (LHR)

22.5 km

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Restaurants

Nespresso Boutique

280 m

Caffè Nero

280 m

Carluccio's

350 m

Tortilla

280 m

Joe & the Juice

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

93

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  44/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

64

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Insult or harassment in public  55/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.3

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Coffee

$2.9 - $7.5

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Beer 0.5L

$1.1 - $3.4

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Meal, inexpensive restaurant

$14.9 - $40.1

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Public transport, one-way ticket

$2.3 - $5.7

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Taxi 1km (normal tariff)

$1.3 - $3.6

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Meal for 2 people, mid-range restaurant, three-course

$62.9 - $160.2

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Bottle of mid-range wine

$7.4 - $17.2

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McMeal at McDonalds

$8 - $11.4

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Coke/Pepsi 0.33L

$1.5 - $3.4

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Public transport, monthly pass

$152.2 - $320.5

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Gasoline (1 liter)

$1.6 - $2.2

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Mobile phone monthly plan

$11.4 - $40.1

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Fitness club, monthly fee

$28.6 - $125.9

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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