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Image of Cheval Three Quays
Image of Cheval Three Quays
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1/5

Image of Cheval Three Quays
Image of Cheval Three QuaysImage of Cheval Three QuaysImage of Cheval Three QuaysImage of Cheval Three Quays

Safety index

63 out of 100

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Safe area tag

Safe area

Luxury

Pet-friendly

Shopping

Cheval Three Quays

Rating icon

9.8

Excellent (4,015 ratings)

London, United Kingdom - 

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210 m Tower of London

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630 m London Bridge

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700 m Tower Bridge

Hotel Overview

Cheval Three Quays is a luxurious hotel situated in the heart of London, known for offering stunning views of the River Thames and a close proximity to major tourist attractions. Based on user reviews, the hotel boasts a blend of exceptional service, elegant accommodations, and an ideal location that makes it a popular choice among travelers.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Staff are highly praised for their attentiveness, professionalism, and kindness.
  2. Stunning Views: Guests love the breathtaking views of the River Thames and iconic London landmarks from their rooms.
  3. Spacious Rooms: The hotel's rooms are noted for being spacious, well-appointed, and comfortably furnished.
  4. Prime Location: Its location is ideal for exploring London, being close to a variety of tourist attractions, restaurants, and shops.
  5. Modern Amenities: The hotel is appreciated for its modern amenities and clean, well-maintained facilities.
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Area for improvement

  1. Price: Some guests find the hotel to be quite expensive compared to other options in the area.
  2. Noise Levels: A few users have mentioned that noise from nearby streets or other rooms can sometimes be an issue.
  3. Check-In Process: There are occasional reports of a slow check-in process, causing minor inconveniences to guests.
  4. Parking: Limited on-site parking is an issue for guests traveling with vehicles, often leading to the use of expensive nearby facilities.
  5. Wi-Fi Connectivity: While generally good, there are intermittent complaints about the Wi-Fi speed and connectivity.

Amenities

Kitchen

Microwave

Soundproof rooms

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Gym

Gym

Washer

Washer

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Related hotel videos

Score icon9.8

RateScore

Total 4,015 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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9.4

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4.7/5

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5.0/5

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agoda

142 Reviews

9.2 / 10

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booking

614 Reviews

9.4 / 10

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google

511 Reviews

4.7 / 5

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tripadvisor

2,748 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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511+ People Are Talking

Service

Property

Location

Room

Cleanliness

Kitchen

Nature

Atmosphere

Sleep

Bathroom

Family

Transit

Dining

Gym

Fitness

Business

Breakfast

TV

Service was mentioned 133 times

8% Negative92% Positive

Reviews based on Service

User image
hugo tang1 month ago
5/5Google icon

Absolutely incredible stay! The staff at this hotel are second to none. The Manager was incredibly efficient and helpful, running the friendliest, kindest, most engaging Front Office Team possible. Raz & Mo were wonderful and the HSK Team Member Chaz was excellent, nothing too much trouble from these guys. The location, facilities (and THE VIEW!) made this the most enjoyable hotel stay we have ever had. Cannot recommend this hotel enough, deserves 100 Stars! Thank You for a wonderful stay, it has been greatly appreciated.

User image
quincy unknown2 months ago
5/5Google icon

We made a great decision selecting Cheval Three Quays at Tower location for our girl's trip. The property is clean and updated. And the staff are professional and helpful. We rented the 2 bedroom 2 bath which also came with 2 balconies. The bedrooms were well appointed and had a functional window. I found there to be plenty closet space and both rooms were equipped with a television. The bedding was perfect for winter weather and a comfortable nights sleep. The bathrooms were spacious and came with a warming towel rack. The main bathroom had an overhead and handheld shower head. The water pressure was good and water temperature great. Bath sheets were provided which are plus size friendly. The robes were not plus size friendly which is typical. FYI the tub is tall so requires a large step into the tub. Bath stocked with full size hand and body soap, lotion and shampoo. Did I mention how spacious it is? The laundry room has a full size washer and dryer (separate). The dryer worked well I did not use the washer. Room is big enough to store your luggage if you over packed like us lol. The living room is a great size with an amazing view especially when dark out and everything is lit up. The TV works well and gets a good amount of stations. The Bluetooth radio was perfect. FYI the couch sits low so if you are tall it's like a really deep squat. It was comfortable and relaxing to watch the Uber boats from that position. The kitchen was everything and more. FYI there is a book in the drawer with instructions for using the oven, stove and microwave. I didn't read it but I'm sure it's helpful. All appliances worked well. If you pick up groceries you will find most everything you need to prepare your meal/s. Shout out to property management and staff for providing bread, milk, cheese, juice, fruit, salami and fruit spread! Overall I had a great experience at Cheval Three Quays and definitely recommend this property. It's a plus for families and groups who seek the amenities provided here. I would definitely stay here again if the opportunity presents itself.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 97

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Number of floors 9

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Number of buildings/towers 1

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Year Built 2014

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

73

Download

115

Upload

24

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Tower of London

210 m

London Bridge

630 m

Tower Bridge

700 m

The Shard

910 m

Liverpool Street

980 m

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Getting around

Tower Hill Station

280 m

Fenchurch Street Station

490 m

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Airports Nearby

Heathrow Airport (LHR)

27 km

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Restaurants

BrewDog Tower Hill

210 m

Starbucks

140 m

Old Billingsgate

280 m

Coppa Club

140 m

Liberty Bounds

210 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

63

Overall Safety Index

Safe

An average rating of the six safety categories

63 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

57

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

67

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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