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Image of citizenM London Shoreditch
Image of citizenM London Shoreditch
Image of citizenM London Shoreditch
Image of citizenM London Shoreditch
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1/5

Image of citizenM London Shoreditch
Image of citizenM London ShoreditchImage of citizenM London ShoreditchImage of citizenM London ShoreditchImage of citizenM London Shoreditch

Safety index

62 out of 100

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Safe area tag

Safe area

Business

Boutique

City

citizenM London Shoreditch

Rating icon

8.9

Good (7,294 ratings)

London, United Kingdom - 

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490 m Old Spitalfields Market

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560 m Brick Lane

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2.5 km Tower of London

Hotel Overview

CitizenM London Shoreditch is a contemporary hotel known for its prime location in the heart of Shoreditch, offering modern amenities and stylish design. This hotel has attracted many guests due to its distinctive approach to hospitality and customer service. Based on user reviews, here is a summary of the hotel's highlights and areas for improvement.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Located in a vibrant area, close to many attractions, restaurants, and nightlife options.
  2. Stylish Design: Modern and artistic decor that reflects the trendy atmosphere of Shoreditch.
  3. Efficient Self-Check-In: Streamlined and quick check-in process using self-service kiosks.
  4. Comfortable Rooms: Well-equipped rooms with high-tech amenities providing a comfortable stay.
  5. Friendly Staff: Helpful and courteous staff known for providing excellent customer service.
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Area for improvement

  1. Small Room Size: Some guests found the rooms to be smaller than expected.
  2. Noisy Location: Due to its central location, noise from the street can sometimes be an issue.
  3. Limited On-Site Dining: Fewer dining options available within the hotel premises.
  4. Expensive: Some guests feel the hotel rates are high considering the size of the rooms.
  5. Varying Wi-Fi Quality: Inconsistent Wi-Fi strength in some areas of the hotel.

Amenities

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Business services

Business services

24/7 front desk

24/7 front desk

Available in all rooms: Free WiFi

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Related hotel videos

Score icon8.9

RateScore

Total 7,294 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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8.7

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9.2

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4.5/5

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4.5/5

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agoda

42 Reviews

9.2 / 10

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booking

2,856 Reviews

8.7 / 10

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expedia

1,000 Reviews

9.2 / 10

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google

1,650 Reviews

4.5 / 5

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tripadvisor

1,746 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,650+ People Are Talking

Property

Service

Location

Atmosphere

Sleep

Bar

Cleanliness

Breakfast

Room

Dining

Bathroom

TV

Restaurant

Business

Transit

Accessibility

Wi-Fi

Nightlife

Safety

Air Conditioning

Kitchen

Fitness

Family

Couples

Nature

Gym

Property was mentioned 543 times

6% Negative89% Positive

Reviews based on Property

User image
James Hancocks3 years ago
4/5Google icon

Very nicely design building, due to Covid couldn't sample the bar or restaurant areas, but they looked lovely. Would 5 stars, but the AV system in the rooms, although very flexible can be a bit temperamental with lip sync being out, and there being no seek bar on the iPad when watching films. Oh and the showers wow the showers are great for a London hotel.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 216

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Number of floors 8

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

145

Upload

58

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Old Spitalfields Market

490 m

Brick Lane

560 m

Tower of London

2.5 km

Tower Bridge

3.5 km

London Bridge

4 km

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Getting around

Shoreditch High Street Overground Station

210 m

Old Street Station

770 m

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Airports Nearby

London City Airport (LCY)

14 km

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Restaurants

The Tea Building

Nearby

Lyle's

Nearby

Smoking Goat

Nearby

The Athenian

140 m

Pret a Manger

140 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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