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Image of Courtyard by Marriott London City Airport
Image of Courtyard by Marriott London City Airport
Image of Courtyard by Marriott London City Airport
Image of Courtyard by Marriott London City Airport
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1/5

Image of Courtyard by Marriott London City Airport
Image of Courtyard by Marriott London City AirportImage of Courtyard by Marriott London City AirportImage of Courtyard by Marriott London City AirportImage of Courtyard by Marriott London City Airport

Safety index

86 out of 100

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Safe area tag

Safe area

Eco-certified

Courtyard by Marriott London City Airport

Rating icon

8.6

Good (3,462 ratings)

London, United Kingdom - 

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910 m ExCeL Exhibition Centre

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5.5 km Westfield Stratford City

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5.5 km O2 Arena

Hotel Overview

Courtyard by Marriott London City Airport is a sophisticated hotel that has garnered attention from guests for its impressive facilities and services. Based on user reviews, the hotel has both admirers for its numerous benefits and critics for certain areas that could use improvement. The feedback from guests provides a comprehensive overview of what one can expect while staying at this property.

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Hotel highlights

Service

Property

Location

  1. Location Convenience: Strategically situated near the airport, making it ideal for travelers.
  2. Modern and Clean Rooms: Guests appreciate the contemporary design and cleanliness of the rooms.
  3. Friendly Staff: The hospitality of the staff has been highly praised for being welcoming and helpful.
  4. Quality of Food: The on-site dining options are noted for their delicious and diverse menu offerings.
  5. Amenities: The hotel boasts a range of amenities, including a fitness center, which guests find convenient and well-maintained.
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Area for improvement

  1. Noise Issues: Some guests have mentioned problems with noise, both from the airport and within the hotel.
  2. High Prices: A few reviewers found the hotel to be on the pricier side, particularly when it comes to food and additional services.
  3. Wi-Fi Connectivity: There have been complaints about unreliable Wi-Fi connections in some parts of the hotel.
  4. Limited Parking: Parking availability can be a challenge, with some guests finding it difficult to secure a spot.
  5. Room Temperature Control: A number of guests have faced issues with adjusting the room temperature to their comfort level.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Restaurant

Bar

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Related hotel videos

Score icon8.6

RateScore

Total 3,462 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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9.0

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4.3/5

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4.5/5

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booking

2,826 Reviews

8.5 / 10

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expedia

200 Reviews

9.0 / 10

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google

314 Reviews

4.3 / 5

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tripadvisor

122 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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314+ People Are Talking

Service

Property

Location

Cleanliness

Transit

Breakfast

Food

Sleep

Amenities

Atmosphere

Bathroom

Bar

Business

Restaurant

Wi-Fi

Entertainment

Safety

Kitchen

Service was mentioned 105 times

14% Negative81% Positive

Reviews based on Service

User image
John Hall1 month ago
5/5Google icon

I stayed with my family for one night at the Courtyard Marriott for my wife's and daughters birthday's. Upon arrival at the Hotel we were greeted by reception staff and were welcoming and very helpful assisting us with check-in and any questions we had for our stay. Bedrooms were clean and well presented with typical amenities you come to expect from a hotel room. House keeping couldn't of done any more than they did in making our rooms look and feel magical for my wife's and daughters birthday stay. Breakfast was well stocked with fresh hot and cold food. With friendly staff welcoming you and assisting with any dietary requirement s you may have. Location: 10/10 Staff: 10/10 Bedrooms: 10/10 Room Cleanliness: 10/10 Room Comfort: 10/10 Breakfast selection: 10/10 I couldn't rate our stay and experience any more than I have. A solid 10 out of 10 all round. We look forward to returning to the Courtyard Marriott soon.

User image
Christian Sieg1 month ago
5/5Google icon

Wonderful place. We arrived a little early but still the super friendly staff had our room ready. They upgraded us to a superior room, which is still a pinch small, but felt new and very efficiently designed. Super clean. The whole facility seems spotless. We ordered room service in the evening and the Pizza was delicious, the Cheese fries were amazing and even the creme brulee was wonderful. The next day had the breakfast buffet, and it is beautifully laid out and had everything you would want. Clean buffet and delicious food. The restaurant, and front desk, staff are all amazing. Looking forward to coming back here next week!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 184

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Number of floors 7

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Year Built 2020

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

210

Upload

166

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

ExCeL Exhibition Centre

910 m

Westfield Stratford City

5.5 km

O2 Arena

5.5 km

Tower of London

6 km

Tower Bridge

6.5 km

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Getting around

London City Airport DLR Station

420 m

West Ham Station

3.5 km

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Airports Nearby

London City Airport (LCY)

500 m

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Restaurants

Subway

1.19 km

Caffè Nero

420 m

Brick Lane Brews

420 m

The Garden

1.19 km

E16 Café

1.05 km

Street View

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Daytime safety

64 out of 100

Safe

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Nighttime safety

38 out of 100

Unsafe

London safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

47

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

87

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  58/100

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Car theft  44/100

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Car break-ins  51/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  41/100

Other crime severity

High

64

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Insult or harassment in public  55/100

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Corruption or bribery  39/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.3

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Coffee

$2.9 - $5.8

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$13.9 - $34.9

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Public transport, one-way ticket

$2.1 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.6

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Meal for 2 people, mid-range restaurant, three-course

$69.7 - $139.4

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Bottle of mid-range wine

$7.6 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$174.3 - $325.3

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Gasoline (1 liter)

$1.6 - $2.1

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Mobile phone monthly plan

$11.6 - $34.9

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Fitness club, monthly fee

$29 - $104.6

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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