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Image of Crowne Plaza London - Kings Cross, an IHG Hotel
Image of Crowne Plaza London - Kings Cross, an IHG Hotel
Image of Crowne Plaza London - Kings Cross, an IHG Hotel
Image of Crowne Plaza London - Kings Cross, an IHG Hotel
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1/5

Image of Crowne Plaza London - Kings Cross, an IHG Hotel
Image of Crowne Plaza London - Kings Cross, an IHG HotelImage of Crowne Plaza London - Kings Cross, an IHG HotelImage of Crowne Plaza London - Kings Cross, an IHG HotelImage of Crowne Plaza London - Kings Cross, an IHG Hotel

Safety index

62 out of 100

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Safe area tag

Safe area

Business

Shopping

Crowne Plaza London - Kings Cross, an IHG Hotel

Rating icon

7.5

Fair (11,690 ratings)

London, United Kingdom - 

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1.4 km The British Museum

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2 km St. Paul's Cathedral

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2.5 km Covent Garden Market

Hotel Overview

Crowne Plaza London - Kings Cross is a hotel that generally receives mixed reviews from guests. Its location in the heart of London and range of amenities appear to be its strong points, while opinions vary on aspects such as service quality and room conditions.

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Hotel highlights

Property

Service

Location

  1. Location: Centrally located, making it convenient for sightseeing and business.
  2. Amenities: Offers a variety of amenities, including a fitness center and restaurants.
  3. Breakfast: Many guests appreciate the quality and variety of the breakfast offered.
  4. Rooms: Some guests find the rooms comfortable and well-equipped.
  5. Staff: Many guests have praised the friendliness and helpfulness of the staff.
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Area for improvement

Air Conditioning

Accessibility

Wi-Fi

  1. Service Inconsistencies: Some guests report inconsistent or disappointing service levels.
  2. Room Conditions: A number of guests have mentioned issues with the cleanliness and maintenance of the rooms.
  3. Price: Many guests feel that the hotel's prices are high relative to the value received.
  4. Noise: Noise from both inside and outside the hotel has been a problem for some guests.
  5. Wait Times: There have been complaints about long wait times for checking in and out.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon7.5

RateScore

Total 11,690 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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8.0

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4.0/5

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3.5/5

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booking

3,487 Reviews

7.6 / 10

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expedia

1,008 Reviews

8.0 / 10

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google

3,072 Reviews

4.0 / 5

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tripadvisor

4,123 Reviews

3.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,072+ People Are Talking

Property

Service

Location

Breakfast

Cleanliness

Sleep

Dining

Bathroom

Transit

Room

Atmosphere

Restaurant

Fitness

Bar

Wellness

Family

Business

Air Conditioning

Pool

Spa

Accessibility

Gym

Parking

Wi-Fi

Kitchen

Safety

TV

Nightlife

Hot Tub

Nature

Property was mentioned 782 times

18% Negative72% Positive

Reviews based on Property

User image
James Shelton3 months ago
4/5Google icon

Not bad 15 min walk from Kings Cross and St Pancreas stations. Showers are very nice and rooms have an iron. Only downside is massive building work right outside. You really need a room above floor 3.

User image
CoffeelionDE7 months ago

The CP Kings Cross was a very attractive option for a family vacation, due to its great location if flying in from Luton and taking the train into the city, but also because it has great connections to the London underground and is a close walk to the British Museum. However, some past reviews on the property left me hoping for the best, as they were critical of staff, rooms, and food, among others. We were a party of four (two adults, two small kids) on a breakfast included rate. Front desk staff were helpful and as accomodating as possible as we had to change our room 3 times due to: room smells + malfunctioning shower (first time), malfunctioning TV and malfunctioning shower drain (second time). Rooms also exhibit beyond normal wear and tear: peeling paint in bathrooms and peeling/missing patches of wallpaper in bedrooms. Beds were firm and linen great, so sleep quality was not compromised. A welcome surprise was that the room has USB ports at the desk to charge phones and tablets, doing away with the need to have UK plugs. Restaurant: normal typical breakfast buffett. 7/10 on the yummy factor. Very crowded however with the staff struggling to accomodate the holiday breakfast rush hour. We decided the first night to take dinner at the hotel and that was a mistake: slow service and the food was mediocre. Its branded as a Belgian bistro, but is anything but. Hotel bar: great staff although liquor choices are limited. All in all, this is a well located property that is in dire need of a makeover, to return it to the Crown Plaza level it should have.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 429

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Number of floors 8

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

76

Upload

18

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The British Museum

1.4 km

St. Paul's Cathedral

2 km

Covent Garden Market

2.5 km

Leicester Square

2.5 km

Hyde Park

4 km

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Getting around

London (QQK-King's Cross Train Station)

840 m

Angel Underground Station

840 m

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Airports Nearby

London City Airport (LCY)

19 km

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Restaurants

Caravan

280 m

Exmouth Arms

350 m

Union Tavern

Nearby

The Racketeer

210 m

Costa Coffee

350 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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