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Image of DoubleTree by Hilton London Kensington
Image of DoubleTree by Hilton London Kensington
Image of DoubleTree by Hilton London Kensington
Image of DoubleTree by Hilton London Kensington
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1/5

Image of DoubleTree by Hilton London Kensington
Image of DoubleTree by Hilton London KensingtonImage of DoubleTree by Hilton London KensingtonImage of DoubleTree by Hilton London KensingtonImage of DoubleTree by Hilton London Kensington

Safety index

62 out of 100

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Safe area tag

Safe area

Business

Family

Shopping

DoubleTree by Hilton London Kensington

Rating icon

8.2

Good (8,086 ratings)

London, United Kingdom - 

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Location icon

420 m Natural History Museum

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770 m Kensington High Street

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1.05 km Royal Albert Hall

Hotel Overview

DoubleTree by Hilton London Kensington is a preferred choice for many visitors, offering a blend of comfort, convenience, and attentive service. Reviews frequently praise its advantageous location and the overall quality of accommodation, making it a go-to for both leisure and business trips. However, not every aspect is without its drawbacks, as highlighted by some of the guests' experiences.

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Hotel highlights

Location

Breakfast

Transit

  1. Exceptional Location: Nestled in a prime area, making it easy for guests to explore the city's attractions.
  2. Comfortable Rooms: Guests frequently compliment the comfort and cleanliness of the rooms.
  3. Welcoming Staff: The staff receives high marks for their friendly and helpful service.
  4. Quality Breakfast: The breakfast offerings are often mentioned as diverse and tasty.
  5. Amenity Rich: Many appreciate the range of amenities available, enhancing their stay.
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Area for improvement

Amenities

Air Conditioning

Bathroom

  1. Pricey: Some guests feel that the rates are a bit on the high side for the value received.
  2. Noisy Rooms: Reports of noise from both inside the hotel and the surrounding area have affected some guests' sleep quality.
  3. Wi-Fi Issues: Several reviews mention problems with the Wi-Fi connectivity in the rooms.
  4. Room Size: A notable number of guests have commented on the rooms being smaller than expected.
  5. Additional Charges: There have been concerns about extra charges, such as for certain amenities that some guests assumed were included.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

Restaurant

Bar

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Related hotel videos

Score icon8.2

RateScore

Total 8,086 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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7.3

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8.0

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3.5/5

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4.5/5

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agoda

137 Reviews

8.3 / 10

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booking

2,715 Reviews

7.3 / 10

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expedia

1,012 Reviews

8.0 / 10

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google

536 Reviews

3.5 / 5

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tripadvisor

3,686 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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536+ People Are Talking

Service

Property

Location

Amenities

Cleanliness

Air Conditioning

Breakfast

Sleep

Bathroom

Bar

Transit

Family

Food

Restaurant

Accessibility

Atmosphere

Safety

Kitchen

Wi-Fi

Entertainment

Nature

Business

Service was mentioned 168 times

38% Negative59% Positive

Reviews based on Service

User image
v vee1 month ago
4/5Google icon

The room was lovely and big and had everything you needed for a short stay. As it was a birthday staff had left a surprise which was appreciated. The only thing that doesn’t give it 5 stairs was the following morning the room above was having some work down and we was woken up by lots of banging. The staff did get them to stop when we rang, but we was awake by this point. This hasn’t stopped us from returning again.

User image
Mike Wu3 months ago
4/5Google icon

Not a bad hotel in a very convenient location. Room and washroom were clean and I was impressed by the amount of kitchen tools, utensils, etc. in the kitchenette area of the suite. Balcony also provided a nice view into the courtyard. Definitely a more dated building but was still comfortable and worth the cost. One disappointing area was our experience returning to the hotel after dinner. As it was a late reservation, we ended up returning a little after midnight. The door was locked, and a key fob scanner outside the door instructed to scan our key twice to open the door. This did not work, and another couple had no luck with their key either. We attempted to call the front desk with the call button on the same machine, but there was no response and the only person manning the desk just stayed behind the computer. Only after 3-4 minutes did someone come open the door. Be careful if returning later in the evening and confirm the procedure to get in.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 163

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Number of floors 6

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

94

Upload

44

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Natural History Museum

420 m

Kensington High Street

770 m

Royal Albert Hall

1.05 km

Hyde Park

1.19 km

Harrods

1.26 km

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Getting around

Gloucester Road Underground Station

Nearby

West Brompton Station

1.26 km

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Airports Nearby

London City Airport (LCY)

26.5 km

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Restaurants

Fait Maison

140 m

Club Lounge

280 m

Starbucks

Nearby

The Stanhope Arms

140 m

PizzaExpress

Nearby

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

Crime category icon

Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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