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Image of Holiday Inn London - Kensington High St., an IHG Hotel
Image of Holiday Inn London - Kensington High St., an IHG Hotel
Image of Holiday Inn London - Kensington High St., an IHG Hotel
Image of Holiday Inn London - Kensington High St., an IHG Hotel
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1/5

Image of Holiday Inn London - Kensington High St., an IHG Hotel
Image of Holiday Inn London - Kensington High St., an IHG HotelImage of Holiday Inn London - Kensington High St., an IHG HotelImage of Holiday Inn London - Kensington High St., an IHG HotelImage of Holiday Inn London - Kensington High St., an IHG Hotel

Safety index

62 out of 100

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Safe area tag

Safe area

Spa

Shopping

Holiday Inn London - Kensington High St., an IHG Hotel

Rating icon

7.2

Fair (16,381 ratings)

London, United Kingdom - 

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980 m Kensington Palace

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1.26 km Olympia Conference and Exhibition Centre

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1.33 km Royal Albert Hall

Hotel Overview

Holiday Inn London - Kensington High St., an IHG Hotel, based on user reviews, offers a mixed experience. Many guests have praised its convenient location and amenities, while some have noted areas that could use improvement. Below are the pros and cons based on guest feedback.

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Hotel highlights

Location

Breakfast

Atmosphere

  1. Location: Close to public transport and major attractions, making it easy for guests to explore the city.
  2. Staff: Friendly and helpful, often going above and beyond to assist guests during their stay.
  3. Cleanliness: High standards of cleanliness throughout the hotel, with rooms and common areas well-maintained.
  4. Comfortable Rooms: Guests have appreciated the comfortable rooms, noting that they are well-equipped and quiet.
  5. Amenities: A good range of onsite amenities, including a fitness center and dining options, enhancing the stay experience.
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Area for improvement

Bathroom

Sleep

Room

  1. Price: Some guests feel that the pricing is a bit on the higher side, especially considering the amenities provided.
  2. Room Size: Rooms are perceived to be smaller than expected, particularly for those traveling with family or large groups.
  3. Internet Speed: Complaints about the Wi-Fi speed being inconsistent or slow, which can be inconvenient for business travelers or those needing reliable internet.
  4. Breakfast Quality: Mixed reviews on the breakfast, with some guests finding it below their expectations in terms of variety and quality.
  5. Upkeep: Though generally clean, some areas of the hotel could benefit from better upkeep or renovation to match the overall standard.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Spa

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon7.2

RateScore

Total 16,381 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.1

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7.4

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3.8/5

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3.5/5

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booking

8,537 Reviews

7.1 / 10

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expedia

1,285 Reviews

7.4 / 10

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google

3,869 Reviews

3.8 / 5

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tripadvisor

2,690 Reviews

3.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,869+ People Are Talking

Property

Service

Location

Cleanliness

Breakfast

Bathroom

Sleep

Room

Dining

Bar

Fitness

Transit

Atmosphere

Restaurant

Wellness

Accessibility

Spa

Pool

Business

Wi-Fi

Air Conditioning

Gym

Kitchen

Safety

TV

Hot Tub

Parking

Family

Nightlife

Couples

Property was mentioned 1183 times

35% Negative53% Positive

Reviews based on Property

User image
Wildrover5 months ago

Third time to stay at this property. Great location, but the slowest elevators in London!!! This is an old property, even the front desk computers are ancient, but the hotel is in good shape none the less. I was upgraded to a nice suite (a very large room in effect), with a great shower and a comfie bed. The Front Desk staff were very nice, and efficient, but particular praise has to go to Lisa. Lisa is a quiet spoken but extremely pleasant, and professional young lady and is an asset to IHG and this Holiday Inn in particular. She went out of her way to ensure everything was just right for me, even when my reservation could not be found on their system, despite my being able to show it on the mobile App.

User image
Alex C.2 months ago
4/5Google icon

It's an old structure but well maintained building. Staff generally friendly apart from the health suite guy who needs a life and stop annoying hotel guests. Rooms a Wee bit small for a standard sized.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 706

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Number of floors 8

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Year Built 1960

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

112

Upload

68

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kensington Palace

980 m

Olympia Conference and Exhibition Centre

1.26 km

Royal Albert Hall

1.33 km

Natural History Museum

1.5 km

Hyde Park

1.5 km

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Getting around

High Street Kensington Station

280 m

West Brompton Station

1.4 km

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Airports Nearby

Heathrow Airport (LHR)

14 km

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Restaurants

Dishoom

350 m

McDonald's

280 m

LOLA's Cupcakes

210 m

Japan House

Nearby

Akira

350 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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