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Image of Holmes Hotel London
Image of Holmes Hotel London
Image of Holmes Hotel London
Image of Holmes Hotel London
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1/5

Image of Holmes Hotel London
Image of Holmes Hotel LondonImage of Holmes Hotel LondonImage of Holmes Hotel LondonImage of Holmes Hotel London

Safety index

62 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Pet-friendly

Shopping

Holmes Hotel London

Rating icon

9.0

Excellent (3,391 ratings)

Westminster, United Kingdom - 

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210 m Madame Tussauds Wax Museum

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630 m Regent's Park

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980 m Oxford Street

Hotel Overview

Holmes Hotel London is a charming establishment nestled in the prestigious Westminster area, rich with history and an elite ambiance. Drawing on user reviews, this hotel boasts a unique blend of traditional elegance and modern comforts. With its excellent location, the hotel offers easy access to some of London's most iconic landmarks, providing guests with a memorable stay steeped in the essence of British culture and the vibrancy of city life.

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Hotel highlights

Property

Service

Location

  1. Exceptional location: Situated in the heart of London, it enables easy access to major attractions and transportation.
  2. Friendly and helpful staff: Evident dedication to providing top-notch service enhances the guest experience.
  3. Comfortable and clean rooms: Guests appreciate the well-maintained and aesthetically pleasing accommodations.
  4. Quality dining options: On-site dining facilities offer a variety of delicious dishes, catering to diverse palates.
  5. Unique ambiance: The hotel's blend of historical charm with modern luxuries creates a welcoming and distinctive atmosphere.
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Area for improvement

  1. Noise levels: Some guests have mentioned that rooms facing the street can experience higher levels of noise.
  2. Limited room amenities: A few guests noted the absence of certain expected amenities in the rooms.
  3. Inconsistencies in room temperature: Difficulties with adjusting the room temperature for optimal comfort were reported.
  4. Price point: While the hotel offers many positives, some guests found it to be on the expensive side.
  5. Check-in and check-out times: A few guests expressed dissatisfaction with the inflexibility of the hotel's check-in and check-out times.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon9.0

RateScore

Total 3,391 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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8.7

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9.2

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4.4/5

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5.0/5

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agoda

29 Reviews

9.0 / 10

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booking

1,656 Reviews

8.7 / 10

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expedia

417 Reviews

9.2 / 10

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google

692 Reviews

4.4 / 5

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tripadvisor

597 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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692+ People Are Talking

Property

Service

Location

Breakfast

Dining

Cleanliness

Atmosphere

Bar

Sleep

Restaurant

Bathroom

Transit

Room

Business

Family

Gym

Fitness

Couples

TV

Air Conditioning

Nightlife

Kitchen

Wellness

Property was mentioned 221 times

8% Negative87% Positive

Reviews based on Property

User image
Jason Moore2 years ago
5/5Google icon

A Hotel is just a building, it’s the people that make your stay a memorable one for either the right or wrong reason. So I’m going to skip over the Holmes theme - I am a fan of Sir Arthur’s creation and you can see plenty of its style from photos and the place is clean and tidy as you might expect. Check in was a breeze, and being early we left luggage with the porter and adjourned to the lounge for a glass of champagne and a snack. He found us shortly after, had taken our luggage to our room and provided us with keycards. It was unfortunate that the first night was cold as the AC had failed. I have no issue with things going wrong - I always look to see how it’s handled when it does. When we were asked by the waiter how our stay was over breakfast, we mentioned the issue. What followed was exemplary customer care. First the Maitre De apologised and said they would investigate, followed by multiple free drinks vouchers and the Hotel Manager. He had an engineer arranged to visit our rooms in our absence and a significant room discount all before we had finished our now complementary breakfast. The Hotel manager actively sought us out in the hotel bar on our return, updated us on progress and we returned to a positively toasty room. The rest of our stay was a delight, staff were genuinely interested in ensuring our stay was a pleasant one. Each one, friendly and attentive - from the porter at arrival, reception, waiters in the kitchen bar or “Kos” ( Apologies if the name is inaccurate ). He managed to rustle up a toasted ciabatta, olives, crisps and an ice bucket for champagne at midnight in the lounge despite it being the end of his shift, all with a pleasant chat. The Holmes’s hotel was a fantastic place to stay, at a perfect location to explore London, made all the better by its friendly staff and excellent service. I look forward to coming back.

User image
Abid Hussain7 years ago
3/5Google icon

Good location a short walk from Baker Street station with plenty of local dining options. Older and more quirky property and very different to the other Park Plaza residencies in London. Good and friendly service at reception. Rooms feel slightly dated though my bathroom seemed to have been given a facelift. Beds very comfortable. Noise levels were a key negative including noise from other rooms as well as being able to hear showers and toilets from rooms above. This is the main negative for me. Breakfast was good, selection more limited than other Park Plazas in London and breakfast room more cramped for space. I can imagine things getting challenging and peak times. Overall an OK hotel but would rate Park Plaza hotels in Waterloo, County Hall and Westminster higher especially when rates are similar. The hotel does have a gym and steam room but didn't use the facilities so can't comment.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 118

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Number of floors 6

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Number of buildings/towers 1

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Year Built 1799

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

94

Upload

73

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Madame Tussauds Wax Museum

210 m

Regent's Park

630 m

Oxford Street

980 m

Marble Arch

1.05 km

Hyde Park

1.12 km

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Getting around

Baker Street Station

210 m

Marylebone Station

560 m

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Airports Nearby

Heathrow Airport (LHR)

20 km

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Restaurants

Globe

140 m

GAIL's Bakery

140 m

Joe & the Juice

210 m

Dunkin' Donuts

210 m

Bill's

140 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

°C
°F

Precipitation In Westminster

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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