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Image of Hyatt Place London City East
Image of Hyatt Place London City East
Image of Hyatt Place London City East
Image of Hyatt Place London City East
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1/5

Image of Hyatt Place London City East
Image of Hyatt Place London City EastImage of Hyatt Place London City EastImage of Hyatt Place London City EastImage of Hyatt Place London City East

Safety index

69 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Hyatt Place London City East

Rating icon

8.5

Good (4,305 ratings)

London, United Kingdom - 

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140 m Brick Lane

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560 m Old Spitalfields Market

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910 m Liverpool Street

Hotel Overview

Hyatt Place London City East is a well-regarded accommodation choice among visitors to the city. Drawing on user reviews, the establishment is appreciated for its convenient location, comfortable rooms, and attentive service. However, there are also areas that some guests believe could use improvement.

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Hotel highlights

Property

Service

Location

  1. Location: Centrally situated, making it easy for guests to explore.
  2. Room Comfort: Guests appreciate the spacious and comfortable rooms.
  3. Staff Friendliness: The staff is noted for their helpful and friendly demeanor.
  4. Breakfast Selection: The breakfast buffet offers a variety of tasty options.
  5. Cleanliness: High standards of cleanliness are consistently noted.
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Area for improvement

Bathroom

Kitchen

Air Conditioning

  1. Noise Levels: Some guests have mentioned that the noise from the street can be bothersome.
  2. Price: A few find the price point slightly high for their liking.
  3. Wi-Fi Quality: There are occasional comments about the Wi-Fi being slow or unreliable.
  4. Room Temperature: Difficulty in adjusting room temperatures to individual preferences is noted.
  5. Check-in Process: The check-in process can sometimes be slow, as reported by some guests.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Pet friendly

Pet friendly

Housekeeping

Restaurant

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Related hotel videos

Score icon8.5

RateScore

Total 4,305 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.4

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9.0

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4.2/5

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4.5/5

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agoda

33 Reviews

8.4 / 10

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booking

3,075 Reviews

8.4 / 10

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expedia

371 Reviews

9.0 / 10

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google

392 Reviews

4.2 / 5

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tripadvisor

434 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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392+ People Are Talking

Property

Service

Location

Cleanliness

Breakfast

Sleep

Amenities

Atmosphere

Bathroom

Bar

Food

Restaurant

Transit

Safety

Business

Entertainment

Accessibility

Air Conditioning

Family

Kitchen

Nightlife

Property was mentioned 143 times

16% Negative77% Positive

Reviews based on Property

User image
Ron Carr3 months ago
3/5Google icon

A good value for staying near London Tower and several metro stations. The breakfast was great and the beds comfortable. The neighborhood is very lively at all hours but our room was pretty quiet, as it faced the back of the property that had a rather unattractive view. I didn't like the style or layout of the room at first but it grew on me after a few days. Breakfast was super busy almost every day, so do follow their posted suggestions for timing, if your schedule allows. They also have rewards for not having your room cleaned, where you can get a voucher or Hyatt points. We never have received the Hyatt points other than one nights worth, even though we skipped cleaning almost every night. It seemed like a lot of the staff may have been in training as there was great inconsistency.

User image
Laurel Ivy4 months ago
5/5Google icon

I can't say enough great things about this property. As a travel agent, I am always looking for new places to recommend to my clients and paying close attention to how the staff reacts to issues. I used Hyatt points to pay for my stay, so they did not know I work in the travel industry. The property itself is newer, clean, comfortable, and conveniently located between 2 tube stations that will take you about anywhere. The on-site restaurant was delicious, and the rooftop bar was amazing with friendly staff (shout-out to Luka) and great drinks. We had one issue with the air in our room not working, and the staff was so accommodating even asking to help us move our things to another room. Fabio, the guest services manager, and the rest of the desk staff went above and beyond to make sure our new room was to our liking. The housekeeping staff was also great, greeting us any time we left our room and making ste we had everything we needed. I would 100% recommend this property to any of my clients and plan to stay again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 280

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Number of floors 9

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Year Built 2021

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

159

Upload

122

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Brick Lane

140 m

Old Spitalfields Market

560 m

Liverpool Street

910 m

Tower of London

1.05 km

Tower Bridge

1.33 km

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Getting around

Aldgate East Station

280 m

Fenchurch Street Station

910 m

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Airports Nearby

London City Airport (LCY)

10 km

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Restaurants

Efes

140 m

Exmouth Coffee Company

210 m

Grounded

140 m

Dulce Cafe

210 m

The Buxton

140 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

69

Overall Safety Index

Safe

An average rating of the six safety categories

69 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

73

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Property safety

Safe

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Likelihood of theft.

lowhigh

66

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

76

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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