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Image of Hyatt Regency London The Churchill
Image of Hyatt Regency London The Churchill
Image of Hyatt Regency London The Churchill
Image of Hyatt Regency London The Churchill
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1/5

Image of Hyatt Regency London The Churchill
Image of Hyatt Regency London The ChurchillImage of Hyatt Regency London The ChurchillImage of Hyatt Regency London The ChurchillImage of Hyatt Regency London The Churchill

Safety index

62 out of 100

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Safe area

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Hyatt Regency London The Churchill

Rating icon

8.9

Good (8,293 ratings)

Westminster, United Kingdom - 

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350 m Marble Arch

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420 m Hyde Park

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700 m Oxford Street

Hotel Overview

Hyatt Regency London The Churchill is a prestigious hotel situated in the heart of Westminster. Drawing from guest reviews, the hotel is known for its distinguished service, luxury accommodations, and prime location, offering guests an upscale experience in one of London's most storied areas.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Guests frequently compliment the attentive, professional staff and the exceptional service they receive during their stay.
  2. Prime Location: Its location in Westminster is highly praised for its convenience, providing easy access to major attractions and public transportation.
  3. Luxury Accommodations: The rooms and facilities are highlighted for their luxurious furnishings and amenities, ensuring a comfortable stay.
  4. Quality Dining Options: The on-site dining is often noted for its quality and variety, offering delicious options for guests.
  5. Peaceful Atmosphere: Many appreciate the peaceful, quiet environment inside the hotel, making it a great place to relax and unwind.
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Area for improvement

  1. Pricey: Some guests find the hotel a bit on the expensive side, with prices for rooms and services higher than expected.
  2. Limited Availability: Due to its popularity, booking a room can sometimes be challenging, with limited availability especially during peak seasons.
  3. Extra Charges: There are mentions of additional charges for certain services that guests were not initially aware of.
  4. Room Size: A few reviews indicate that some of the rooms are smaller than expected, which can be disappointing.
  5. Wi-Fi Connectivity: A minor complaint among some guests is the inconsistent Wi-Fi connectivity in certain areas of the hotel.

Amenities

Tennis court

Babysitting

Babysitting

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.9

RateScore

Total 8,293 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.5

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9.0

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4.5/5

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4.5/5

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agoda

184 Reviews

8.3 / 10

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booking

1,656 Reviews

8.5 / 10

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expedia

839 Reviews

9.0 / 10

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google

2,068 Reviews

4.5 / 5

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tripadvisor

3,546 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,068+ People Are Talking

Service

Property

Location

Bar

Dining

Atmosphere

Cleanliness

Breakfast

Sleep

Room

Bathroom

Business

Restaurant

Transit

Nightlife

Couples

Fitness

Accessibility

Gym

Family

Wi-Fi

Parking

Air Conditioning

Safety

Service was mentioned 397 times

14% Negative82% Positive

Reviews based on Service

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Noora M5 months ago
5/5Google icon

My recent stay at Hyatt Regency was absolutely fantastic, and I couldn't have asked for a better experience. From the moment we arrived, the staff went above and beyond to ensure our stay was comfortable and enjoyable. The level of service provided by the hotel staff was great. They were friendly, professional, and always ready to assist with a smile. A special shout-out to the helpful staff at the front desk who allowed us to check in earlier than expected, accommodating our travel plans seamlessly. Their flexibility and willingness to accommodate our needs was truly appreciated. The hotel itself is a true gem. The rooms were spacious, elegantly designed, and well-appointed with modern amenities. The comfortable bed ensured a restful night's sleep, and the cleanliness of the room was impeccable. The location of the hotel was also a major plus. Overall, our stay at Hyatt Regency exceeded our expectations in every aspect. We would definitely love to come back again soon and highly recommend this hotel to others. Thank you, Hyatt Regency, for making our stay truly remarkable!

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Zach LeBlanc3 months ago
4/5Google icon

The Hyatt Regency Churchill is a great hotel with some flaws. After staying for 10 days as a World of Hyatt member, we became more aware of the issues that may happen to others who are staying for shorter periods of time. The location of the hotel is great! There are multiple bus stops within an easy walking distance, depending on which "line" you need to take. You're also right around the corner from a large shopping area (Oxford Street) and plenty of food. While the standard rooms themselves are a decent size, the bathrooms are quite cramped, with little wiggle room considering the door opens inwards and blocks someone in the shower. There were also issues with water being able to hit the bathroom door given how close it was, so I could see mold becoming a problem for other guests. Other Regency hotels I have stayed at also often have a "quiet floor" which we requested prior to our arrival, but there didn't seem to be one. Our room was towards the end of a hall which was nice to be away from where most guests seemed to be; however, halfway through our stay, the hotel decided to put a big family all around us. This ended up with us needing to call down to reception at 2am because of loud yelling we could hear right next door. This was probably the most frustrating part of our stay. You're staying in a city, so outside noise is to be expected, which the double-pane glass actually manages very well. However, rude neighbors can easily ruin the stay when they think hotel rooms are for partying instead sleeping, and other guests are around them. Thankfully, the hotel staff did actually send security up to check, but our neighbors didn't seem to respond to the staff. We also ended up using a "Regency Club Access" award during our trip, which was great because it also allowed us to get the breakfast buffet downstairs. Unfortunately, every morning, we were asked why only one person had access to the breakfast even though two people were on the room, which led to the breakfast staff having to confirm with the hotel staff that two people were allowed to eat. The breakfast itself was incredible, which is inspiring because hotel breakfasts are usually mediocre. However, there was everything you could want at this buffet: different types of eggs, waffles, pancakes, sausages, bacon, hash browns, potatoes, fruits, cheeses, bread, juices...it was very very good. The only bad part of the food was the coffee, but at least you can order a cappuccino. Unfortunately, the service at the restaurant where breakfast is served is quite poor. If you order coffee, there's a chance you may not even see it until you're done eating. The same thing is true if you order an omelet; I was able to finish a couple plates of food and my coffee before my wife ended up getting her omelet, which was cooked incorrectly anyway. We also attempted to go for lunch one day, which was a mistake. We asked for water, which was eventually brought to us, but after no one came by to take our order, we paid for the water at the front and ended up leaving. Overall, it's a very nice hotel and the breakfast is more than worth it, but there are some flaws which can make it difficult if they end up impacting someone during a shorter stay. For a hotel of this quality, the service needs to be fixed and I would suggest that the hotel make a quiet floor as I've seen at other Regency hotels. We certainly enjoyed our stay and they took good care of us, even setting out a small cake a bottle of wine at our arrival for our honeymoon.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 440

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Number of floors 8

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

91

Upload

84

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Marble Arch

350 m

Hyde Park

420 m

Oxford Street

700 m

Buckingham Palace

2.5 km

Piccadilly Circus

2.5 km

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Getting around

Marble Arch Underground Station

280 m

Marylebone Station

910 m

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Airports Nearby

Heathrow Airport (LHR)

21 km

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Restaurants

Nobu Hotel London Portman Square

Nearby

The Montagu

Nearby

The Sportsman Casino

210 m

Joe & the Juice

210 m

Roasting Plant Coffee

210 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

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°F

Precipitation In Westminster

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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