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Image of InterContinental London Park Lane, an IHG Hotel
Image of InterContinental London Park Lane, an IHG Hotel
Image of InterContinental London Park Lane, an IHG Hotel
Image of InterContinental London Park Lane, an IHG Hotel
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1/5

Image of InterContinental London Park Lane, an IHG Hotel
Image of InterContinental London Park Lane, an IHG HotelImage of InterContinental London Park Lane, an IHG HotelImage of InterContinental London Park Lane, an IHG HotelImage of InterContinental London Park Lane, an IHG Hotel

Safety index

60 out of 100

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Business

Family

Luxury

Pet-friendly

Spa

Shopping

InterContinental London Park Lane, an IHG Hotel

Rating icon

9.0

Excellent (7,034 ratings)

Westminster, United Kingdom - 

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Location icon

140 m Apsley House

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280 m Hyde Park

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700 m Buckingham Palace

Hotel Overview

InterContinental London Park Lane is nestled in the prestigious Westminster area, offering luxurious accommodations and exceptional service. This hotel is a favorite among travelers for its elegant rooms, excellent location, and attentive staff. The polished ambience combined with top-notch amenities ensures a memorable stay for both leisure and business guests. However, like any esteemed establishment, it has its high points and areas that might need improvement according to guest feedback.

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Hotel highlights

Service

Property

Location

  1. Prime Location: Situated in a central location, making it easy to access major attractions and public transportation.
  2. Exceptional Service: Highly praised for its attentive and friendly staff, ensuring a pleasant stay.
  3. Luxurious Rooms: Elegantly designed rooms equipped with modern amenities, offering comfort and luxury.
  4. Outstanding Dining: Guests have access to high-quality dining experiences with a variety of cuisine options.
  5. Ambience and Decor: The hotel's interior and exterior design are lauded for their elegance and charm, contributing to an overall luxurious experience.
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Area for improvement

Parking

  1. Price Point: Many guests find the accommodations to be on the expensive side.
  2. Additional Fees: Some guests were surprised by extra charges, such as for Wi-Fi and breakfast, that are not included in the base price.
  3. Room Size: A few guests noted that some of the rooms can feel somewhat small, particularly for the price paid.
  4. Soundproofing Issues: There were complaints about insufficient soundproofing, leading to noise disturbances from neighboring rooms and the outside.
  5. Occasional Maintenance Issues: A minority of guests have reported maintenance issues within their rooms, such as malfunctioning appliances or wear and tear.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Spa

Spa

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Free WiFi

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Related hotel videos

Score icon9.0

RateScore

Total 7,034 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.4

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9.0

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4.5/5

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4.5/5

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agoda

111 Reviews

8.8 / 10

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booking

479 Reviews

8.4 / 10

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expedia

810 Reviews

9.0 / 10

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google

2,303 Reviews

4.5 / 5

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tripadvisor

3,331 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,303+ People Are Talking

Service

Property

Location

Dining

Bar

Atmosphere

Breakfast

Room

Cleanliness

Sleep

Business

Bathroom

Restaurant

Wellness

Nightlife

Couples

Spa

Transit

Fitness

Accessibility

Parking

Gym

Safety

Family

TV

Service was mentioned 487 times

12% Negative85% Positive

Reviews based on Service

User image
Ali Alabudib2 months ago
5/5Google icon

The location is superb, surrounded by the Hyde Park and very close to many attractions in central London. The staff are incredibly kind, especially the door men every time we go out or back into the hotel they help us with bags and my niece’s stroller with an amazing smile and nice talk. The rooms are spacious (compared to other 5 stars hotels in London) and clean, and the breakfast buffet is a really good daily breakfast option. Also one great thing is that there is a taxi lane with taxis anytime you go out.

User image
Mina Robetorye2 months ago
3/5Google icon

The rooms need to be updated and deep cleaned. The bathroom is way too small and flushing the toilet is kinda complicated since you have to hold the lid of the toilet away from the wall before you can use the flush. The service in the lounge is great, but would benefit greatly if there was some fresh hot food available in the evenings.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 449

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Number of floors 8

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

89

Upload

107

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Apsley House

140 m

Hyde Park

280 m

Buckingham Palace

700 m

Piccadilly Circus

1.12 km

Oxford Street

2 km

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Getting around

Hyde Park Corner Underground Station

210 m

London Victoria Station

980 m

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Airports Nearby

Heathrow Airport (LHR)

19.5 km

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Restaurants

Playboy Club London

140 m

Metropolitan by COMO, London

210 m

Coya London

210 m

Nobu London

210 m

Theo Randall

Nearby

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

60

Overall Safety Index

Risky

An average rating of the six safety categories

60 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

51

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

60

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Property safety

Risky

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Likelihood of theft.

lowhigh

56

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

66

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Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

Crime category icon

Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

°C
°F

Precipitation In Westminster

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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