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Image of Lancaster Gate Hotel
Image of Lancaster Gate Hotel
Image of Lancaster Gate Hotel
Image of Lancaster Gate Hotel
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1/5

Image of Lancaster Gate Hotel
Image of Lancaster Gate HotelImage of Lancaster Gate HotelImage of Lancaster Gate HotelImage of Lancaster Gate Hotel

Safety index

58 out of 100

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Business

Eco-certified

Shopping

Lancaster Gate Hotel

Rating icon

7.7

Fair (19,350 ratings)

Westminster, United Kingdom - 

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560 m Hyde Park

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840 m Kensington Palace

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1.05 km Kensington High Street

Hotel Overview

Lancaster Gate Hotel, nestled in the heart of Westminster, provides guests with a blend of convenience and charm. Based on user reviews, this hotel offers a unique experience that reflects its prime location and inherent characteristics. Guests have noted various positive aspects that contribute to its appeal, as well as areas that could benefit from improvement.

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Hotel highlights

Location

Property

Service

  1. Location: Situated close to major attractions and transport links, making it perfect for tourists and business travelers alike.
  2. Staff Friendliness: The hotel is known for the welcoming and helpful attitude of its staff, enhancing the overall guest experience.
  3. Cleanliness: High standards of cleanliness throughout the hotel ensure a comfortable and hygienic stay.
  4. Value for Money: Many reviewers have appreciated the hotel's reasonable prices considering its location and services offered.
  5. Quiet Atmosphere: Despite its central location, the hotel maintains a peaceful ambiance, allowing for restful nights.
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Area for improvement

Bathroom

Wi-Fi

Accessibility

  1. Room Size: Some guests have found the rooms to be smaller than expected, which could hinder comfort for those staying longer or with more luggage.
  2. Aged Decor: The hotel's decor is considered outdated by some, detracting from the overall aesthetic appeal.
  3. Wi-Fi Performance: A few guests have experienced unreliable Wi-Fi connectivity, which can be inconvenient for those needing constant access to the internet.
  4. Limited Amenities: The hotel provides basic amenities, but lacks in extra services which could enhance the guest experience.
  5. Breakfast Quality: While some find the breakfast satisfactory, others believe the quality and variety could be improved to meet guest expectations.

Amenities

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon7.7

RateScore

Total 19,350 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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7.8

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8.2

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4.0/5

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3.5/5

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agoda

591 Reviews

8.3 / 10

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booking

12,940 Reviews

7.8 / 10

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expedia

1,006 Reviews

8.2 / 10

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google

1,940 Reviews

4.0 / 5

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tripadvisor

2,873 Reviews

3.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,940+ People Are Talking

Property

Location

Service

Breakfast

Cleanliness

Sleep

Bathroom

Restaurant

Transit

Room

Atmosphere

Dining

Bar

Wi-Fi

Accessibility

Kitchen

Safety

Air Conditioning

Business

Nightlife

TV

Family

Couples

Parking

Property was mentioned 560 times

23% Negative65% Positive

Reviews based on Property

User image
Tom Longland2 years ago
2/5Google icon

Ok, so location is the main reason to choose this hotel - that and it is a very cool building with loads of charm. I guess because I am here on business, just for one night, I am looking for modernity and a bit of convenience. So with that in mind, there are just a couple of bits that could be improved.. 1. Check in is laborious. Most of the information I am asked for could have been provided days ago and check in could have been 1 minute instead of 5 - and that is after the two people before me also taking 5 minutes a time. 2. Can I just have one usb charger in the room? You don’t have to re-wire the building, just change the plug…! This makes a huge difference. 3. Finally, and I guess the curse of old buildings, you can either choose quiet or cool, but not both. If you want quiet, it is hot. If you want cool, you have to choose between open window (noisy) or air-con mark 1. (Also noisy) Unfortunately, I measure everything modern against Village Hotels who seem to get everything right. This is a lovely characterful hotel but with a bit of modernising, could be amazing… …as an addition, like many others, I found the Wi-Fi slow - connected my laptop to my phone instead.

User image
Bekah Fotheringham5 years ago
4/5Google icon

Good bits: Really friendly and helpful staff, clean rooms and good service. Stayed here two nights for work and it was great to come back to a lovely clean room with free wi-fi. Really close to a tube station so was really easy to get around. Just across the road from. Hyde park so if the weather is nice it would be lovely for a visit. Vegan bits: The staff were nice enough to bring me soy milk for the tea and coffee facilities in my room. They brought me separate food for breakfast as the buffet was a bit of a free for all and couldn't be sure of double dipping. They also provide dairy free spread for toast. Bad bits: The only negatives I have is that the shower if you turn it too far one way makes a horrific noise (which my colleague thought was someone screaming in the next room) and the rooms run hot so if you are in anyway warm blooded you may melt. Warnings: If you are in anyway impaired mobility wise I would state it as some rooms aren't accessible via lift, but it is an old building.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 196

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Number of floors 8

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Number of buildings/towers 1

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Year Built 1866

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

18

Download

74

Upload

53

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Hyde Park

560 m

Kensington Palace

840 m

Kensington High Street

1.05 km

Marble Arch

1.5 km

Natural History Museum

3.5 km

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Getting around

Queensway Underground Station

350 m

London Paddington Station

700 m

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Airports Nearby

London City Airport (LCY)

26.5 km

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Restaurants

Halepi

280 m

Tukdin

Nearby

Pizza Pilgrims

490 m

Leinster Arms

140 m

Mandarin Kitchen

420 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

49

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

°C
°F

Precipitation In Westminster

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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