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Image of Leonardo Royal Hotel London City - Tower of London
Image of Leonardo Royal Hotel London City - Tower of London
Image of Leonardo Royal Hotel London City - Tower of London
Image of Leonardo Royal Hotel London City - Tower of London
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1/5

Image of Leonardo Royal Hotel London City - Tower of London
Image of Leonardo Royal Hotel London City - Tower of LondonImage of Leonardo Royal Hotel London City - Tower of LondonImage of Leonardo Royal Hotel London City - Tower of LondonImage of Leonardo Royal Hotel London City - Tower of London

Safety index

63 out of 100

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Safe area tag

Safe area

Business

Spa

Shopping

Leonardo Royal Hotel London City - Tower of London

Rating icon

8.5

Good (13,075 ratings)

London, United Kingdom - 

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560 m Tower of London

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700 m Tower Bridge

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770 m Liverpool Street

Hotel Overview

The Leonardo Royal Hotel London City - Tower of London, based on user reviews, stands out for its prime location and quality accommodations. Nestled near iconic landmarks, it offers guests a blend of comfort, convenience, and exceptional service that cater to both business and leisure travelers. Reviewers frequently mention its blend of modern amenities and attentive services, making it a popular choice for those seeking a memorable stay in London.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Situated near major landmarks, offering easy access to London's attractions.
  2. Comfortable Rooms: Guests enjoy modern, well-equipped rooms ensuring a pleasant stay.
  3. Exceptional Service: Staff praised for their attentiveness and professionalism.
  4. Amenities: Wide range of facilities, including a fitness center and excellent dining options.
  5. Cleanliness: High standards of cleanliness maintained throughout the property.
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Area for improvement

Accessibility

Air Conditioning

Kitchen

  1. Price: Some find the hotel somewhat pricey compared to other options.
  2. Noise Levels: Reports of noise from both inside and outside the hotel can affect sleep quality.
  3. Room Size: A few guests mention rooms can feel slightly cramped, especially for families.
  4. Wi-Fi Connectivity: Occasional complaints about inconsistent or slow internet service.
  5. Check-In Process: Some guests experienced delays or issues during check-in.

Amenities

Soundproof rooms

Breakfast available

Breakfast available

Pool

Spa

Spa

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

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Related hotel videos

Score icon8.5

RateScore

Total 13,075 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.3

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8.2

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4.2/5

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4.5/5

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agoda

1,229 Reviews

8.5 / 10

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booking

4,002 Reviews

8.3 / 10

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expedia

1,588 Reviews

8.2 / 10

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google

3,661 Reviews

4.2 / 5

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tripadvisor

2,595 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,661+ People Are Talking

Property

Service

Location

Breakfast

Cleanliness

Wellness

Bathroom

Spa

Fitness

Room

Sleep

Atmosphere

Bar

Dining

Restaurant

Business

Pool

Accessibility

Gym

Transit

Air Conditioning

Family

Hot Tub

Kitchen

Nightlife

TV

Safety

Parking

Wi-Fi

Couples

Nature

Property was mentioned 1069 times

15% Negative79% Positive

Reviews based on Property

User image
Vivian C3 months ago
3/5Google icon

I'm hovering between a 2 and 3 on our experience, but probably land more so in the middle. We were really excited about this hotel and booked our stay for 3 nights. It looked like a great location with nice views and overall nice atmosphere in the hotel. We were greeted with wine when we arrived which was nice, but it was mostly downhill from here. The day we arrived was an absolutely freezing day in London, as many locals told us that we arrived on a terrible day because of how windy/freezing/rainy it was outside... so after a long day of exploring outside, we were so ready to be inside the hotel and be warm. To our surprise, our heating in our room was broken and the A/C unit was blowing cold air, so we were still just so cold inside our own room. Considering this is a 4-star hotel and the price of this hotel, we definitely were looking to have some heating during our stay. We called the reception and they sent someone who determined that our thermostat looked broken and didn't know why it wasn't working. They said they had no other rooms, but when I checked their website and other 3rd party travel sites, like expedia, it said there was still 2 rooms available, so I'm not sure what the case was there. They offered to only bring us a space heater which provided a light heat only about one inch away from the heater. After we called again, they brought another space heater which did the same thing. This was such an ordeal for over an hour of calling the reception desk and waiting that we just slept and bundled ourselves in blankets since we were so tired from our first day out, we just didn't have any more energy to deal with this. We were so surprised that there was really no compensation offered for this huge inconvenience that we were paying for. The next day, we were just hoping, really since we had no other options that the thermostat would work, but it did not. We called again and this nice woman, I didn't catch her name, really came through for us. She was working with a customer checking them in and told me she would call me back in 5 minutes to look into what she could do about a new room. Less than 10 minutes later, there's a knock on our door with a supervisor who had our new room keys and apologized and offered us free breakfast for the next day. Thank goodness, we got in and tried the thermostat and finally our room was warm and could finally rest and relax. The rooms themselves were nice and nice location away from the Tower Bridge, but just because of all the hassle of being here, it was a really frustrating experience for us, which was made a bit better by the kind woman and the supervisor who worked to help us in the end.

User image
Vanessa M2 months ago
5/5Google icon

I love staying at this hotel. Upon arrival we received Prosecco and were given our room pretty much straight away. The view this time around wasn't so great, we were overlooking the estate behind the building where as last time I had amazing views of Tower Bridge, the shard ect. The bar was open until 12.30am having a large variety of drinks on offer.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 307

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Number of floors 12

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Number of buildings/towers 1

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Year Built 2002

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

155

Upload

155

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Tower of London

560 m

Tower Bridge

700 m

Liverpool Street

770 m

Borough Market

1.19 km

London Bridge

2 km

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Getting around

Fenchurch Street Station

140 m

Tower Hill Station

140 m

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Airports Nearby

London City Airport (LCY)

13 km

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Restaurants

canteenM Tower of London hotel

Nearby

cloudM Tower of London

Nearby

Liberty Bounds

140 m

The Minories

210 m

Starbucks

210 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

63

Overall Safety Index

Safe

An average rating of the six safety categories

63 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

57

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

67

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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