RatePunk Logo
Image of Novotel London Tower Bridge
Image of Novotel London Tower Bridge
Image of Novotel London Tower Bridge
Image of Novotel London Tower Bridge
icon

1/5

Image of Novotel London Tower Bridge
Image of Novotel London Tower BridgeImage of Novotel London Tower BridgeImage of Novotel London Tower BridgeImage of Novotel London Tower Bridge

Safety index

63 out of 100

Show All Photos

Safe area tag

Safe area

Business

Family

Pet-friendly

Shopping

Novotel London Tower Bridge

Rating icon

8.4

Good (10,590 ratings)

London, United Kingdom - 

show on map
Location icon

560 m Tower of London

Location icon

700 m Tower Bridge

Location icon

770 m Liverpool Street

Hotel Overview

Novotel London Tower Bridge is a hotel highly regarded by guests for its prime location and excellent facilities. The reviews highlight a range of positive attributes, as well as some areas that might need improvement.

Thumbs up icon

Hotel highlights

Service

Location

Property

  1. Location: Exceptional location near famous landmarks and public transportation.
  2. Staff: Friendly and helpful staff providing excellent service.
  3. Rooms: Clean, comfortable, and well-equipped rooms.
  4. Breakfast: Diverse and delicious breakfast options.
  5. Amenities: Great on-site amenities including a fitness center.
Thumbs down icon

Area for improvement

Air Conditioning

  1. Price: Some guests found the hotel to be quite expensive.
  2. Noise Levels: Occasional noise from nearby areas can be a concern.
  3. Room Size: A few guests mentioned the rooms can feel a bit small.
  4. Internet Speed: Internet speed was reported to be slow at times.
  5. View: Not all rooms offer a desirable view.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Restaurant

Bar

Room service

Room service

Youtube Icon

Related hotel videos

Score icon8.4

RateScore

Total 10,590 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.4

Icon

8.6

Icon

8.8

Icon

4.4/5

Icon

4.0/5

Icon

agoda

208 Reviews

8.4 / 10

Icon

booking

3,512 Reviews

8.6 / 10

Icon

expedia

1,002 Reviews

8.8 / 10

Icon

google

2,100 Reviews

4.4 / 5

Icon

tripadvisor

3,768 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,100+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Dining

Restaurant

Transit

Bathroom

Sleep

Atmosphere

Bar

Room

Family

Business

Fitness

Air Conditioning

Gym

TV

Kitchen

Accessibility

Wellness

Nightlife

Spa

Wi-Fi

Couples

Parking

Safety

Service was mentioned 598 times

12% Negative85% Positive

Reviews based on Service

User image
Karen Rahilly2 months ago
1/5Google icon

I was looking forward to a great stay with my family for New Year's Eve. Instead, my stay was stressful, having come close to needing to leave despite having booked a 2 night stay over 9 months ago. My room was given to a member of my party; I was promptly informed that there were no rooms available, despite being given the room and having unpacked. The staff member was unprofessional and did not appear to know how to handle the situation, stating that my booking could not be found. I asked them to calm down on more than one occasion, and gave them email proof of my booking. After being informed that there weren't any rooms available, I was told that I did indeed have a room if I was prepared to repack and move to another floor. I had been found a "superior" room, which as it transpired was far from superior - a virtual carbon copy of the room I had left -and distinctly not value for money. I was told I could have twin single beds pushed together , as there weren't any Queen sized beds available.I did not expect as an accor member to be met with poor customer service, and to be so inconvenienced. Other members of my party experienced poor service also. The rooms are overpriced, and to my disappointment I found that I could not earn loyalty points having booked through a booking agent. I have given 2 points for the friendly housekeeping staff otherwise it would have been zero. I was sorely disappointed with the room; there wasn't any room in the wardrobe for longer garments. In addition, the cups, saucers and coffee machine were dusty; the kettle was dirty. Please think seriously before booking as there are much nicer hotels in the vicinity for the price paid. The only positive is the hotel location.

User image
Jerry Hoang2 months ago
5/5Google icon

We had a great time at Novotel London Tower Bridge. The hotel is located near Tower of London, next to a train station, and within walking distance to many places for sightseeing. The room is clean and spacious. The staff is very friendly and helpful. The breakfast is phenomenal. We really enjoyed our stay here and highly recommend this hotel.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 203

Bullet point

Number of floors 7

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

23

Download

42

Upload

35

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Tower of London

560 m

Tower Bridge

700 m

Liverpool Street

770 m

The Shard

1.26 km

London Bridge

2 km

icon

Getting around

Fenchurch Street Station

140 m

Tower Hill Station

140 m

icon

Airports Nearby

London City Airport (LCY)

13 km

icon

Restaurants

canteenM Tower of London hotel

140 m

cloudM Tower of London

140 m

Liberty Bounds

140 m

Rotunda Bar & Lounge

Nearby

Traitors Gate

140 m

Street View

Icon

Daytime safety

65 out of 100

Safe

Icon

Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

63

Overall Safety Index

Safe

An average rating of the six safety categories

63 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

57

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

67

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

60

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

76

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

Crime category icon

Mugging or robbery  57/100

Crime category icon

Car theft  43/100

Crime category icon

Car break-ins  50/100

Crime category icon

Home break-ins  48/100

Violent crime severity

Moderate

57

Crime category icon

Physical attacks  54/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

High

63

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  38/100

Crime category icon

Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.6 - $2.3

icon

Coffee

$2.9 - $7.6

icon

Beer 0.5L

$1.2 - $3.5

icon

Meal, inexpensive restaurant

$16.2 - $38.2

icon

Public transport, one-way ticket

$2.3 - $5.8

icon

Taxi 1km (normal tariff)

$1.3 - $3.5

icon

Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

icon

Bottle of mid-range wine

$8.1 - $17.4

icon

McMeal at McDonalds

$8.1 - $11.6

icon

Coke/Pepsi 0.33L

$1.5 - $3.5

icon

Public transport, monthly pass

$138.9 - $309

icon

Gasoline (1 liter)

$1.7 - $2.2

icon

Mobile phone monthly plan

$11.6 - $35.9

icon

Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles