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Image of Novotel London Waterloo
Image of Novotel London Waterloo
Image of Novotel London Waterloo
Image of Novotel London Waterloo
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1/5

Image of Novotel London Waterloo
Image of Novotel London WaterlooImage of Novotel London WaterlooImage of Novotel London WaterlooImage of Novotel London Waterloo

Safety index

63 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Shopping

City

Novotel London Waterloo

Rating icon

8.2

Good (10,029 ratings)

London, United Kingdom - 

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840 m Westminster Bridge

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910 m Westminster Abbey

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980 m London Eye

Hotel Overview

The Novotel London Waterloo is generally well-regarded by visitors for its prime location and quality of services. Reviews highlight both positive aspects and areas where guests feel improvements could be made.

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Hotel highlights

Location

Service

Property

  1. Location: Situated close to major attractions, making it an ideal spot for tourists.
  2. Comfortable Rooms: Guests appreciate the clean, spacious, and comfortable rooms.
  3. Friendly Staff: The service staff is noted for being friendly and helpful.
  4. Good Food: The on-site dining options are praised for their quality and variety of food.
  5. Amenities: A good range of amenities, including fitness center and business facilities, are available for guests.
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Area for improvement

Bathroom

Kitchen

Air Conditioning

  1. Price: Some guests find the hotel a bit pricey compared to other options.
  2. Noise Levels: Noise from the streets or other rooms can sometimes be an issue.
  3. Wi-Fi Quality: Several reviews mention poor Wi-Fi connectivity or speed.
  4. Decor: A few visitors think the hotel's decor is dated and could use an update.
  5. Check-In/Check-Out Process: Some guests have reported slow or inefficient check-in and check-out processes.

Amenities

Game room

Babysitting

Babysitting

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Free WiFi

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Related hotel videos

Score icon8.2

RateScore

Total 10,029 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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7.9

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8.6

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4.3/5

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4.0/5

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agoda

167 Reviews

8.1 / 10

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booking

2,644 Reviews

7.9 / 10

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expedia

1,004 Reviews

8.6 / 10

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google

2,292 Reviews

4.3 / 5

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tripadvisor

3,922 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,292+ People Are Talking

Service

Location

Property

Breakfast

Cleanliness

Bathroom

Sleep

Atmosphere

Dining

Restaurant

Room

Bar

Transit

Family

Parking

Business

Accessibility

TV

Kitchen

Air Conditioning

Safety

Fitness

Wellness

Gym

Wi-Fi

Spa

Nature

Pets

Service was mentioned 557 times

12% Negative84% Positive

Reviews based on Service

User image
Monica Artene2 months ago
5/5Google icon

We’ve spent a lovely weekend there. Rooms were clean, bed comfy and the view is so pretty. Staff members were very helpful and kind. Special mention about housekeeping staff, which from the second we arrived they’ve been lovely and really took an interest in us having a pleasant stay. We will definitely be staying here again when we're next in London.

User image
Igor Verdes2 months ago
5/5Google icon

Stayed two nights. Extremely clean, spacious, and well decorated room. Front desk and housekeeping staff very friendly and helpful. Didn't have breakfast tough, so I can't comment about it. The location was great as well, just a few minutes away from the Parliament and the London Eye can be reached very easily on foot.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 187

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Number of floors 6

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

165

Upload

144

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Westminster Bridge

840 m

Westminster Abbey

910 m

London Eye

980 m

Big Ben

1.05 km

Buckingham Palace

2 km

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Getting around

Lambeth North Underground Station

630 m

Vauxhall Station

980 m

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Airports Nearby

London City Airport (LCY)

20 km

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Restaurants

Florentine Restaurant & Bar

490 m

Tamesis Dock

420 m

Mezemiso

350 m

2 Love Tea and Coffee

280 m

Hotel Novotel London Waterloo Bar

Nearby

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

63

Overall Safety Index

Safe

An average rating of the six safety categories

63 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

57

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

67

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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