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Image of Park Grand London Hyde Park
Image of Park Grand London Hyde Park
Image of Park Grand London Hyde Park
Image of Park Grand London Hyde Park
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1/5

Image of Park Grand London Hyde Park
Image of Park Grand London Hyde ParkImage of Park Grand London Hyde ParkImage of Park Grand London Hyde ParkImage of Park Grand London Hyde Park

Safety index

62 out of 100

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Safe area tag

Safe area

Shopping

Park Grand London Hyde Park

Rating icon

7.7

Fair (10,965 ratings)

Westminster, United Kingdom - 

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630 m Hyde Park

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1.5 km Marble Arch

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2.5 km Royal Albert Hall

Hotel Overview

Park Grand London Hyde Park, nestled in the prestigious Westminster area, provides guests with a blend of traditional charm and modern convenience. Here's how patrons generally rate their experience at this esteemed hotel.

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Hotel highlights

Location

Breakfast

Transit

  1. Location: Its proximity to Hyde Park and other major landmarks makes it a prime spot for tourists.
  2. Friendly Staff: Guests often praise the warm and welcoming staff.
  3. Comfortable Rooms: Many find the rooms to be cozy, well-maintained, and equipped with the necessary amenities.
  4. Breakfast Buffet: The diverse and delicious breakfast options are a big hit among guests.
  5. Cleanliness: High marks for cleanliness throughout the hotel, with guests noting the well-kept conditions.
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Area for improvement

Property

Sleep

Bathroom

  1. Room Size: Some guests find the rooms smaller than expected.
  2. Price: The cost of the stay can sometimes be seen as high compared to other options in the area.
  3. Noise Levels: Noise from outside can sometimes be an issue for guests, especially in rooms facing the street.
  4. Wi-Fi Connectivity: Occasional complaints about the reliability and speed of the hotel's Wi-Fi service.
  5. Additional Charges: Some guests were not pleased with extra charges, such as for certain amenities or services.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Bar

Room service

Room service

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon7.7

RateScore

Total 10,965 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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6.9

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7.2

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3.6/5

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4.5/5

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agoda

240 Reviews

7.7 / 10

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booking

4,968 Reviews

6.9 / 10

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expedia

1,004 Reviews

7.2 / 10

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google

883 Reviews

3.6 / 5

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tripadvisor

3,870 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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883+ People Are Talking

Property

Service

Location

Sleep

Cleanliness

Bathroom

Breakfast

Room

Transit

Restaurant

Accessibility

Air Conditioning

Atmosphere

Bar

Kitchen

Dining

Parking

Safety

Property was mentioned 123 times

63% Negative28% Positive

Reviews based on Property

User image
Falguni Mukherjee2 months ago
3/5Google icon

Location: It is at a six-minute walking distance from the Paddington underground station. The tricky part is the hotel also owns many other properties on the same lane and the other side too. You must clarify with the booking team which building are they allocating you for the booking. We were at first given the option of staying at a room in the other lane and then I insisted on the room of the booked building. So be clear with the idea of the location of the building before confirming your stay. Room: We were given an attic room for our parents, they had upgraded the room and we were provided with complimentary wine and chocolates. It was really a warm gesture and we appreciate it howsoever, it would be advisable if they could clarify the location being an attic room without a lift for that particular building, we had to access the lift from a different building and had to climb a flight of very small stairs to reach the room. It would be perfectly fine by us and even adventures but this room is not recommended for families or elderly people. The room was spacious, the washroom was incredibly small and the heater did not work for a while. Staff: Our booking was for two nights and on the first night I was adamant about cancelling. I had booked via third-party Agoda and their customer service could not provide me with any help. Hence, I headed down to the reception and informed him of the lack of heating in the room. He patiently understood our problem and provided us with a heater and then even secured a warm blanket for my parents. His gestures throughout our stay were very cordial and helpful, my parents were staying all alone and his hospitality made their stay comfortable. He helped my father navigate his way back to the room which was rather confusing and assisted him with every query. Truly sometimes even though a property disappoints you, it is the behaviour of the staff that reminds you of the joy of going on a vacation. I truly wish I could find a room in the main building, however, I think finding a booking in the main building will remain a challenge for people from my nation. It is a great hotel with various branches of building, but I would not recommend anyone to stay without being properly informed of the rooms. I am thankful to the night manager for turning my otherwise disappointing experience into this incident that I can recall with a laugh later. His behavior assured me that humanity still exists.

User image
Amanda Charnock7 months ago
3/5Google icon

Stayed here for 1 night. A little disappointed as the room was so tiny we literally couldn't stand next to each other. The door wouldn't open all the way as the wardrobe prevented door from opening, so trying to drag bags in and out was a bit of a nightmare. $400 was very steep considering it was a shoebox and no view, except the back of the building behind us. The hotel room was in need of a bit of love, with chipped paint on chairs and outdated furniture. The ceiling in the hallway was cracked and mouldy and fake plants adorned the hallways, something I've always found tacky. The plants out the front of hotel were desperately in need of a good watering and attention. While most of the staff were friendly and helpful, some had difficulty understanding English and one receptionist complained the visitors were asking too many questions! The only positive was it's very close to Paddington train station.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 119

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Number of floors 6

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

60

Upload

37

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Hyde Park

630 m

Marble Arch

1.5 km

Royal Albert Hall

2.5 km

Oxford Street

2.5 km

Kensington High Street

2.5 km

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Getting around

London Paddington Station

350 m

Paddington Underground Station

420 m

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Airports Nearby

Heathrow Airport (LHR)

19.5 km

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Restaurants

The Lawn

420 m

Hilton London Paddington Dining & Drinks

420 m

The Mad Bishop & Bear, Paddington

420 m

BrewDog Paddington

490 m

The Pride of Paddington

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

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°F

Precipitation In Westminster

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in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:30

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Check out until 12:00

Children welcome

No pets, service animals welcome

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