RatePunk Logo
Image of Park Plaza County Hall London
Image of Park Plaza County Hall London
Image of Park Plaza County Hall London
Image of Park Plaza County Hall London
icon

1/5

Image of Park Plaza County Hall London
Image of Park Plaza County Hall LondonImage of Park Plaza County Hall LondonImage of Park Plaza County Hall LondonImage of Park Plaza County Hall London

Safety index

62 out of 100

Show All Photos

Safe area tag

Safe area

Business

Eco-certified

Family

Spa

Shopping

Park Plaza County Hall London

Rating icon

8.8

Good (12,741 ratings)

London, United Kingdom - 

show on map
Location icon

210 m Florence Nightingale Museum

Location icon

280 m Sea Life London Aquarium

Location icon

420 m London Eye

Hotel Overview

Park Plaza County Hall London is a hotel that has received mixed feedback from its guests. It's known for its location and amenities but has faced criticism concerning certain aspects of its services and facilities. Based on user reviews, here's a concise overview of what visitors liked and disliked about their stay at this hotel.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Central Location: Guests love the hotel's proximity to major attractions and public transportation.
  2. Spacious Rooms: Many guests appreciate the size of the rooms, finding them spacious and comfortable.
  3. Friendly Staff: The hospitality and friendliness of the staff have been highlighted as a positive aspect.
  4. Excellent Breakfast: The quality and variety of breakfast options available have been well received.
  5. Good Value for Money: Some guests feel that the hotel offers good value for money, considering its location and amenities.
Thumbs down icon

Area for improvement

  1. Noisy Environments: A common complaint is the noise from nearby construction sites and the bustling streets, affecting rest and relaxation.
  2. Room Maintenance Issues: Several guests have reported problems with room maintenance, including issues with air conditioning and plumbing.
  3. Slow Check-In Process: The check-in process has been described as slow and inefficient by a number of guests.
  4. Additional Charges: Guests have expressed dissatisfaction with unexpected additional charges for certain services.
  5. Inconsistent Wi-Fi: Some visitors have faced challenges with the Wi-Fi connectivity, finding it to be unreliable.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Spa

Spa

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Youtube Icon

Related hotel videos

Score icon8.8

RateScore

Total 12,741 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.2

Icon

8.7

Icon

9.2

Icon

4.4/5

Icon

4.5/5

Icon

agoda

436 Reviews

8.2 / 10

Icon

booking

7,501 Reviews

8.7 / 10

Icon

expedia

1,036 Reviews

9.2 / 10

Icon

google

2,485 Reviews

4.4 / 5

Icon

tripadvisor

1,283 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,485+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Room

Dining

Sleep

Atmosphere

Restaurant

Transit

Bathroom

Family

Bar

Kitchen

Accessibility

Business

TV

Fitness

Wi-Fi

Gym

Air Conditioning

Safety

Wellness

Nature

Parking

Nightlife

Spa

Couples

Service was mentioned 653 times

13% Negative84% Positive

Reviews based on Service

User image
WorldTravellers82 months ago

We stayed at this hotel to celebrate our Emerald anniversary. Hotel upgraded us . Rose petals on bed and towel swans. Then later bottle champagne and tray chocolates. The staff were all, without exception, amazing. So friendly and helpful. Breakfas was very good. Plenty of choice. Tables cleared very quickly. Waiters very attentive. We had a lovely stay in London and our day was certainly made special by the hotels thoughtful actions

User image
michelleag20222 months ago

Wow! What an amazing stay we had at the Park Plaza when we came to London for a short family break. The room was fantastic, very comfortable, with all the facilities we needed and more - and the views were great. And, the cherry on top was that we got upgraded to a junior suite - what a treat for our daughter's very first trip to London!||The staff were all lovely and extremely helpful - especially thanks to Lisbeth - and there were such thoughtful touches, such as the goodie pack and sweets for our daughter. We also ate in the restaurant and the food was delicious.||The hotel is very conveniently located not too far from Waterloo and the London Eye - how fab it was to see this on a walk out in the evening. It was such a brilliant place to stay after a busy day out and about in London. We will definitely be booking again for our next break to London - thanks to all the staff for your kindness and great service!

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 399

Bullet point

Number of floors 14

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2008

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

24

Download

49

Upload

29

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Florence Nightingale Museum

210 m

Sea Life London Aquarium

280 m

London Eye

420 m

Big Ben

560 m

Trafalgar Square

1.26 km

icon

Getting around

Lambeth North Underground Station

350 m

Waterloo Station

560 m

icon

Airports Nearby

Heathrow Airport (LHR)

24 km

icon

Restaurants

Gail's Bakery

210 m

Primo Bar

140 m

Grind

140 m

Gillray's Steakhouse & Bar

350 m

Lost Property Office

210 m

Street View

Icon

Daytime safety

65 out of 100

Safe

Icon

Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

54

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

63

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

59

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

76

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

Crime category icon

Mugging or robbery  57/100

Crime category icon

Car theft  43/100

Crime category icon

Car break-ins  50/100

Crime category icon

Home break-ins  48/100

Violent crime severity

Moderate

57

Crime category icon

Physical attacks  54/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

High

63

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  38/100

Crime category icon

Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.6 - $2.3

icon

Coffee

$2.9 - $7.6

icon

Beer 0.5L

$1.2 - $3.5

icon

Meal, inexpensive restaurant

$16.2 - $38.2

icon

Public transport, one-way ticket

$2.3 - $5.8

icon

Taxi 1km (normal tariff)

$1.3 - $3.5

icon

Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

icon

Bottle of mid-range wine

$8.1 - $17.4

icon

McMeal at McDonalds

$8.1 - $11.6

icon

Coke/Pepsi 0.33L

$1.5 - $3.5

icon

Public transport, monthly pass

$138.9 - $309

icon

Gasoline (1 liter)

$1.7 - $2.2

icon

Mobile phone monthly plan

$11.6 - $35.9

icon

Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets

Our Recent Articles