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Image of Pullman London St Pancras
Image of Pullman London St Pancras
Image of Pullman London St Pancras
Image of Pullman London St Pancras
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1/5

Image of Pullman London St Pancras
Image of Pullman London St PancrasImage of Pullman London St PancrasImage of Pullman London St PancrasImage of Pullman London St Pancras

Safety index

71 out of 100

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Safe area tag

Safe area

Business

Family

Shopping

Pullman London St Pancras

Rating icon

8.9

Good (14,047 ratings)

London, United Kingdom - 

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1.26 km The British Museum

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1.5 km Regent's Park

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2 km Camden Markets

Hotel Overview

Pullman London St Pancras is a well-regarded hotel known for its strategic location and quality amenities. Based on user reviews, here's a breakdown of the highlights and drawbacks experienced by guests.

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Hotel highlights

Service

Property

Location

  1. Excellent Location: Guests appreciate its convenient proximity to major transport links and local attractions, making it easy to explore the city.
  2. Modern Facilities: The hotel is praised for its modern amenities and clean, comfortable rooms, enhancing the stay experience.
  3. Friendly Staff: Many reviewers commend the hotel staff for their attentive and friendly service, ensuring a welcoming atmosphere.
  4. Quality Breakfast: The breakfast offering is frequently highlighted as both generous and of high quality, with a variety of options available.
  5. Stunning Views: The hotel's location offers spectacular views of the surrounding area, which many guests found memorable.
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Area for improvement

Air Conditioning

TV

  1. Noise Levels: Some guests report that noise from nearby transport and the streets can be disruptive to their stay.
  2. Room Sizes: A few reviews mention that room sizes can vary, with some guests finding their room smaller than expected.
  3. Pricey: Several guests feel that the hotel, while offering quality service, is on the expensive side, particularly in terms of room rates and additional charges.
  4. Occasional Maintenance Issues: There are occasional mentions of maintenance issues in rooms, although these appear to be infrequent.
  5. Slow Service at Times: During peak times, some guests experienced slower than usual service in the restaurant and check-in/out processes.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Gym

Gym

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Related hotel videos

Score icon8.9

RateScore

Total 14,047 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.5

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9.0

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4.5/5

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4.5/5

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agoda

799 Reviews

8.7 / 10

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booking

3,499 Reviews

8.5 / 10

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expedia

1,002 Reviews

9.0 / 10

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google

2,793 Reviews

4.5 / 5

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tripadvisor

5,954 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,793+ People Are Talking

Service

Property

Location

Breakfast

Dining

Atmosphere

Sleep

Cleanliness

Transit

Bar

Room

Restaurant

Bathroom

Business

Accessibility

Family

Fitness

Nightlife

Gym

Wi-Fi

Air Conditioning

Nature

TV

Safety

Kitchen

Couples

Spa

Wellness

Service was mentioned 809 times

10% Negative87% Positive

Reviews based on Service

User image
Philip Little3 months ago
5/5Google icon

The staff were excellent and very welcoming and helpful. Super service throughout my short stay. The lobby and dining area is very nice and comfortable. The room was super - clean, well stocked and all the services I wanted. Breakfast was lovely - proper fried eggs!! - coming from Ireland, I would have liked the option of pork sausages as opposed to beef, but as that is my only gripe I'm happy to say I would cheerfully come back to the Pullman.

User image
Ian Ings3 months ago
4/5Google icon

Modern hotel located on the Euston Road next to the British Library and only a few minutes walk from St Pancras Int. and King's Cross stations. We booked a Deluxe Room and was allocated 1117 which looks north. No upgrade as is usual with Accor. As we were staying over 2 nights the hotel has an optional green room policy where you can decline the change of bed linen and towels. Seems like a good idea and one I'd support. However this also meant the service staff didn't cross the threshold. So no bed making, vacuuming or replenishment of consumables like tea/ coffee or bottled water. We didn't use it again. GA (bar) staff were good and soon got to know what we liked to drink. They do have an odd policy of not allowing you to order double shot spirits unless put in single glasses?? So we tipped them into one on delivery. I've used this hotel before but not sure I'd do so again for such an extended trip.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 312

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Number of floors 16

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

83

Upload

42

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The British Museum

1.26 km

Regent's Park

1.5 km

Camden Markets

2 km

ZSL London Zoo

2 km

Covent Garden Market

2.5 km

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Getting around

London (QQS-St. Pancras International Train Station)

350 m

King's Cross & St. Pancras Underground Station

420 m

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Airports Nearby

London City Airport (LCY)

21 km

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Restaurants

Chambers Club

350 m

Royal George

350 m

Booking Office Bar & Restaurant

350 m

Burger King

280 m

Le Pain Quotidien

350 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

71

Overall Safety Index

Safe

An average rating of the six safety categories

71 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

77

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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