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Image of Shangri-La The Shard, London
Image of Shangri-La The Shard, London
Image of Shangri-La The Shard, London
Image of Shangri-La The Shard, London
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1/5

Image of Shangri-La The Shard, London
Image of Shangri-La The Shard, LondonImage of Shangri-La The Shard, LondonImage of Shangri-La The Shard, LondonImage of Shangri-La The Shard, London

Safety index

64 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Shopping

Shangri-La The Shard, London

Rating icon

9.1

Excellent (6,528 ratings)

London, United Kingdom - 

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Nearby The Shard

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140 m Borough Market

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980 m Tower Bridge

Hotel Overview

Shangri-La The Shard, London, is a high-end hotel located inside one of London's most iconic buildings, The Shard. It offers guests luxurious accommodations with unparalleled views of the city. User reviews often highlight its remarkable location, excellent service, and the quality of its amenities.

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Hotel highlights

Service

Amenities

Property

  1. Spectacular Views: Located in one of the tallest buildings in London, the hotel offers breathtaking panoramic views of the city.
  2. Exceptional Service: Staff are praised for their attentive, friendly, and professional service, making guests feel well-cared for.
  3. Luxurious Rooms: The accommodations are noted for their comfort, elegance, and the inclusion of high-end amenities.
  4. Prime Location: Situated in a central part of the city, it provides easy access to many of London's attractions and landmarks.
  5. Exquisite Dining: The hotel's dining options are lauded for their quality, variety, and the stunning views they offer.
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Area for improvement

  1. High Cost: The luxury experience comes with a steep price tag, making it less accessible for some travelers.
  2. Limited Accessibility: Some reviewers mention challenges with accessibility within the hotel for those with mobility issues.
  3. Noise Levels: Being in a bustling area and a prominent building, some guests have reported issues with noise.
  4. Booking Difficulties: Due to its popularity, securing a reservation can sometimes be challenging.
  5. Extra Charges: There can be additional fees for certain services and amenities that were not clearly stated upfront.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Pet friendly

Pet friendly

Free WiFi

Parking available

Parking available

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Related hotel videos

Score icon9.1

RateScore

Total 6,528 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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9.0

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9.4

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4.6/5

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agoda

258 Reviews

9.2 / 10

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booking

3,388 Reviews

9.0 / 10

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expedia

1,001 Reviews

9.4 / 10

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google

1,881 Reviews

4.6 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,881+ People Are Talking

Service

Amenities

Property

Food

Bar

Breakfast

Nature

Fitness

Location

Bathroom

Pool

Atmosphere

Sleep

Restaurant

Cleanliness

Wellness

Couples

Accessibility

Spa

Business

Nightlife

Entertainment

Family

Gym

Transit

Kitchen

Air Conditioning

Safety

Parking

Service was mentioned 535 times

15% Negative79% Positive

Reviews based on Service

User image
Sania Shaikh6 months ago
4/5Google icon

Visited for a three course set menu which was a bit so-so experience. The food was just fine as the restaurant is more popular for the location and the view. The tofu was a bit of a let down. The main course portion was good enough; however, the starter was too small. Great service and an amazing view.

User image
Jen Y.8 months ago
5/5Google icon

This hotel is definitely one of the best 5-star hotel I've ever stayed at. The rooms are very spacious, the service was excellent, and the view and the amenities are just great. For example, upon casually mentioning that we were here to celebrate my son's birthday at the front desk, we found two birthday gifts waiting for us in the room the following day when we returned from sightseeing. Our two young kids also loved the pool, which has the kids hours, and my husband enjoyed the nice sauna at the hotel. On top of that, the location is super convenient as it is right next to the train station and also a short walking distance to the Borough Market, where we visit almost every day. We hope to be back there soon!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 202

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Number of floors 19

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

160

Upload

109

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The Shard

Nearby

Borough Market

140 m

Tower Bridge

980 m

Tower of London

1.19 km

London Bridge

1.4 km

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Getting around

London Bridge Station

Nearby

London Bridge Underground Station

140 m

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Airports Nearby

Heathrow Airport (LHR)

27.5 km

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Restaurants

Leon

210 m

Pret a Manger

140 m

The Telephone Exchange

140 m

Costa Coffee

140 m

Patty & Bun

140 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

59

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

68

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

71

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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