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Image of Sheraton Grand London Park Lane
Image of Sheraton Grand London Park Lane
Image of Sheraton Grand London Park Lane
Image of Sheraton Grand London Park Lane
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1/5

Image of Sheraton Grand London Park Lane
Image of Sheraton Grand London Park LaneImage of Sheraton Grand London Park LaneImage of Sheraton Grand London Park LaneImage of Sheraton Grand London Park Lane

Safety index

60 out of 100

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Business

Eco-certified

Luxury

Pet-friendly

Shopping

Sheraton Grand London Park Lane

Rating icon

8.4

Good (4,532 ratings)

London, United Kingdom - 

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420 m Hyde Park

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490 m Buckingham Palace

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910 m Piccadilly Circus

Hotel Overview

Sheraton Grand London Park Lane is a notable hotel, admired for its prime location and exceptional service. Based on user reviews, guests generally have a favorable impression, highlighting several positives alongside a few areas that could be improved.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Guests love the central location, making it easy to explore the city's landmarks and attractions.
  2. Exceptional Service: The staff's professionalism and attentiveness have consistently impressed guests.
  3. Luxurious Rooms: The commodious and well-appointed rooms provide comfortable and luxurious accommodations.
  4. Delicious Cuisine: The hotel's dining options have received praise for both the quality and variety of food available.
  5. Elegant Ambiance: The hotel's design and atmosphere are often described as opulent and inviting, enhancing the overall guest experience.
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Area for improvement

Accessibility

Wi-Fi

  1. High Price Point: Many guests feel that the costs associated with the hotel, including room rates and services, are quite high.
  2. Noisy Environments: Some travelers have noted that noise from outside the hotel can sometimes be disruptive to their stay.
  3. Additional Charges: Unexpected fees for certain amenities and services have been a concern for some guests.
  4. Room Variability: There seems to be inconsistency in room quality and views, depending on the location within the hotel.
  5. Wi-Fi Connectivity Issues: A few guests have mentioned difficulties with the Wi-Fi service, both in terms of connectivity and speed.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

Room service

Room service

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Related hotel videos

Score icon8.4

RateScore

Total 4,532 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.2

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8.4

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4.4/5

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4.0/5

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agoda

47 Reviews

8.5 / 10

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booking

815 Reviews

8.2 / 10

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expedia

399 Reviews

8.4 / 10

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google

1,904 Reviews

4.4 / 5

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tripadvisor

1,367 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,904+ People Are Talking

Service

Property

Location

Bar

Food

Atmosphere

Cleanliness

Breakfast

Bathroom

Sleep

Amenities

Accessibility

Couples

Business

Restaurant

Transit

Nightlife

Family

Parking

Wi-Fi

Safety

Fitness

Gym

Air Conditioning

Kitchen

Pets

Entertainment

Wellness

Service was mentioned 450 times

18% Negative77% Positive

Reviews based on Service

User image
Julia Sui2 months ago
5/5Google icon

Selecting The Sheraton London Park Lane four times speaks volumes about its strategic proximity to Green Park station, catering to my business needs. The breakfast is efficiently served, minimizing any delays. Opting for room service during my 10 pm check-in pleasantly surprised me with the delightful chicken butter. The hotel consistently excels in hospitality, leaving a lasting impression. A special acknowledgment to the ever-helpful and active concierge, whose welcoming smiles contributed to a sense of safety during my stays. 😊 P.S. I've included a video from the opposite side of the hotel, away from the entrance.

User image
Passport114207485311 month ago

This Hotel is the only place that I will ever stay at in London. Superb location in the Mayfair district with great views of Green Park. Incredible art deco interiors original to the Hotels construction period in the 1920's. And then there is the staff, all of whom are extremely knowledgeable, professional, and passionate. Please do not misunderstand, the staff are very friendly and in no way stuffy. I'd like to thank one of the staff by name. Priyanka, who guided my spouse and I through the Afternoon Tea in the Palm Court, was amazing! Priyanka is certainly an asset to the Palm Court and made us comfortable and at ease. Everything about the Afternoon Tea, the service, the management, and above all the flavors, were unforgettable. Cheers and thanks to everyone at the Sheraton Grand London, Park Lane!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 305

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Number of floors 8

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Year Built 1920

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

73

Download

249

Upload

195

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Hyde Park

420 m

Buckingham Palace

490 m

Piccadilly Circus

910 m

Trafalgar Square

1.33 km

Big Ben

2.5 km

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Getting around

Green Park Underground Station

280 m

London Victoria Station

1.19 km

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Airports Nearby

Heathrow Airport (LHR)

20.5 km

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Restaurants

Ferdi

280 m

Playboy Club London

210 m

Metropolitan by COMO, London

280 m

Coya London

Nearby

Brasserie Al Hamra

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

60

Overall Safety Index

Risky

An average rating of the six safety categories

60 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

51

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

60

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Property safety

Risky

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Likelihood of theft.

lowhigh

56

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

66

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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