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Image of Strand Palace Hotel
Image of Strand Palace Hotel
Image of Strand Palace Hotel
Image of Strand Palace Hotel
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1/5

Image of Strand Palace Hotel
Image of Strand Palace HotelImage of Strand Palace HotelImage of Strand Palace HotelImage of Strand Palace Hotel

Safety index

65 out of 100

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Safe area tag

Safe area

Eco-certified

Strand Palace Hotel

Rating icon

8.1

Good (21,845 ratings)

Westminster, United Kingdom - 

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210 m Covent Garden Market

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560 m Trafalgar Square

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910 m Piccadilly Circus

Hotel Overview

Strand Palace Hotel, situated in the heart of London, is a landmark that attracts guests from around the world. Based on user reviews, this hotel offers a mix of experiences that range from highly positive to certain areas needing improvement.

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Hotel highlights

Location

Service

Cleanliness

  1. Location: Prime location near major attractions and transport links.
  2. Service: Friendly and helpful staff that goes above and beyond for guests.
  3. Dining Options: A variety of dining experiences catering to different tastes.
  4. Room Cleanliness: Well-maintained and clean rooms that enhance the stay experience.
  5. Historic Charm: The hotel boasts a rich history and architecture that guests appreciate.
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Area for improvement

Bathroom

Air Conditioning

Accessibility

  1. Room Size: Some guests find the rooms smaller than expected.
  2. Soundproofing: Issues with noise from outside and neighboring rooms can affect the quality of stay.
  3. Price: Some guests feel the pricing is high compared to the value received.
  4. Room Temperature Control: Challenges with managing room temperature for personal comfort.
  5. Amenities: A need for updates and improvements in hotel amenities.

Amenities

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.1

RateScore

Total 21,845 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.1

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8.6

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4.0/5

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4.0/5

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agoda

1,486 Reviews

8.2 / 10

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booking

11,714 Reviews

8.1 / 10

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expedia

2,289 Reviews

8.6 / 10

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google

5,473 Reviews

4.0 / 5

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tripadvisor

883 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,473+ People Are Talking

Property

Location

Service

Cleanliness

Breakfast

Sleep

Bathroom

Bar

Atmosphere

Dining

Room

Restaurant

Air Conditioning

Nightlife

Transit

Business

Accessibility

Kitchen

Wi-Fi

TV

Safety

Fitness

Family

Gym

Couples

Nature

Spa

Parking

Property was mentioned 1756 times

29% Negative60% Positive

Reviews based on Property

User image
R T1 month ago
3/5Google icon

I stayed in a superior single. The size was absolutely fine and it was well presented. Everything worked. Price? Fine for Central London. The view? No idea, I've never cared about the view in a hotel, I'm there to shower and sleep. The main issue was the complete lack of soundproofing between the hallway and adjoining rooms. This is despite the fact that the rooms appeared to be quite new. I could hear the guy in the room next to me on the phone to his wife and it sounded like he was quite literally in the same room as me. Of course he snored, so I then had that all night too. It feels like whoever built the room did not factor in even a basic form of soundproofing, which I think is probably a breach of building regulations somewhere. Anyway, if you want even partial quietness, go elsewhere.

User image
Xavier Parkins6 months ago
2/5Google icon

Me and some colleagues stayed here for work over 4 days. I was pleased with the aesthetic standard of the hotel, decor and cleanliness wise (disregarding a filthy tv remote), although it was rather dark. Also, to add, all night i could hear doors rattling, and people walking down the corridors, which was rather unsettling. The staff were my main concern and reasoning for such a low rating. When checking in, the staff were polite, but they didn’t give nearly enough information on the hotels amenities-the restaurant hours, room service or even where my room was in the building, which is particularly confusing. After, i found out that all my other colleagues had to pay a deposit on their rooms and i didn’t, which was rather strange as it was all booked the same way. We also had a food allowance each day, which we were told we could use in room service, but then we’re told different on the phone. We were also charged different amounts on the service charge for room service on different occasions. The restaurant staff were especially inattentive, as they would greet you, collect your orders, and then leave you sat with empty glasses and no questions about the bill or any other food for 20 minutes minimum for all three nights we dined there. Overall, it seemed there is just a huge lack of communication between the staff, and it made my stay rather stressful.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 788

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Number of floors 9

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Year Built 1909

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

64

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Covent Garden Market

210 m

Trafalgar Square

560 m

Piccadilly Circus

910 m

London Eye

980 m

Big Ben

1.12 km

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Getting around

Covent Garden Underground Station

350 m

Charing Cross Station

420 m

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Airports Nearby

London City Airport (LCY)

10 km

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Restaurants

The Wellington

Nearby

Haxells Restaurant & Bar

Nearby

The Coal Hole

Nearby

Ole & Steen

Nearby

Pret a Manger

Nearby

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Westminster safety index

Safety

Crime

65

Overall Safety Index

Safe

An average rating of the six safety categories

65 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

68

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

73

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In Westminster

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°F

Precipitation In Westminster

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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