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Image of The Chelsea Harbour Hotel and Spa
Image of The Chelsea Harbour Hotel and Spa
Image of The Chelsea Harbour Hotel and Spa
Image of The Chelsea Harbour Hotel and Spa
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1/5

Image of The Chelsea Harbour Hotel and Spa
Image of The Chelsea Harbour Hotel and SpaImage of The Chelsea Harbour Hotel and SpaImage of The Chelsea Harbour Hotel and SpaImage of The Chelsea Harbour Hotel and Spa

Safety index

65 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Spa

Shopping

Romantic

City

Natural

The Chelsea Harbour Hotel and Spa

Rating icon

8.1

Good (7,182 ratings)

London, United Kingdom - 

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910 m Stamford Bridge Stadium

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3.5 km Westfield London Shopping Centre

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3.5 km Hyde Park

Hotel Overview

The Chelsea Harbour Hotel and Spa in London is a luxurious accommodation choice, catering to those seeking an indulgent stay in the city. Based on user reviews, this hotel provides a blend of upscale amenities, exceptional service, and a scenic harbor location, making it a popular choice for travelers. While it receives high praise for its overall experience, some aspects could be improved to enhance guest satisfaction further.

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Hotel highlights

Property

Location

Atmosphere

  1. Stunning Views: Guests rave about the breathtaking harbor views from their rooms, offering a serene and picturesque backdrop to their stay.
  2. Luxurious Spa Facilities: The spa is highlighted as a top feature, with modern amenities and a wide range of treatments that promote relaxation and wellness.
  3. Spacious Rooms: The rooms are consistently described as spacious and well-appointed, providing comfort and luxury to guests.
  4. Attentive Service: The staff is commended for their exceptional service, attentiveness, and willingness to go the extra mile for guests.
  5. Quiet Location: The hotel's location in a quieter part of London is appreciated by those looking for a peaceful retreat away from the bustling city center.
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Area for improvement

Bathroom

Sleep

Air Conditioning

  1. High Prices: A common complaint is the high cost of staying at the hotel, with some guests feeling it does not always represent good value for money.
  2. Limited Dining Options: The hotel's dining options are sometimes described as limited and not meeting all guests' expectations in terms of variety and quality.
  3. Outdated Decor: Some users feel that certain areas of the hotel, including some of the rooms, could benefit from an update to reflect a more modern aesthetic.
  4. Inconsistent Wi-Fi: Issues with Wi-Fi connectivity and speed were noted, which can be a nuisance for guests needing reliable internet access.
  5. Distance from City Center: While the quiet location is a plus for some, others find the distance from the city center and major attractions inconvenient for sightseeing.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Parking available

Parking available

Pool

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

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Related hotel videos

Score icon8.1

RateScore

Total 7,182 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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6.9

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7.8

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4.1/5

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4.5/5

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agoda

81 Reviews

7.8 / 10

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booking

1,970 Reviews

6.9 / 10

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expedia

1,001 Reviews

7.8 / 10

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google

1,435 Reviews

4.1 / 5

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tripadvisor

2,695 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,435+ People Are Talking

Service

Property

Location

Amenities

Bar

Food

Cleanliness

Wellness

Breakfast

Spa

Atmosphere

Bathroom

Sleep

Fitness

Business

Pool

Restaurant

Nature

Parking

Couples

Accessibility

Air Conditioning

Kitchen

Transit

Safety

Family

Entertainment

Gym

Nightlife

Service was mentioned 352 times

33% Negative62% Positive

Reviews based on Service

User image
Jordan C2 months ago
5/5Google icon

Really nice hotel and super lovely staff. Very helpful with any questions and requests we had. Clean and comfortable! Would recommended!

User image
Elaine Forshee4 months ago
5/5Google icon

Such a wonderful staff who goes above and beyond to make your stay memorable and welcome! Really the nicest staff of any hotel I’ve stayed at. Smita and Rama are especially lovely they are angels here on earth. Thank you for all of your kind service. Will definitely be back again!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 158

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Number of floors 8

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

154

Upload

132

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Stamford Bridge Stadium

910 m

Westfield London Shopping Centre

3.5 km

Hyde Park

3.5 km

Buckingham Palace

4.5 km

Marble Arch

5 km

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Getting around

London Imperial Wharf Station

350 m

Fulham Broadway Underground Station

1.26 km

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Airports Nearby

Heathrow Airport (LHR)

16 km

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Restaurants

Yamal Alsham

490 m

606 Club

280 m

Harris + Hoole

350 m

The Waterside

420 m

Lots Road Pub & Dining Room

210 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

65

Overall Safety Index

Safe

An average rating of the six safety categories

65 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

73

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Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

Crime category icon

Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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