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Image of The Park City Grand Plaza Kensington
Image of The Park City Grand Plaza Kensington
Image of The Park City Grand Plaza Kensington
Image of The Park City Grand Plaza Kensington
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1/5

Image of The Park City Grand Plaza Kensington
Image of The Park City Grand Plaza KensingtonImage of The Park City Grand Plaza KensingtonImage of The Park City Grand Plaza KensingtonImage of The Park City Grand Plaza Kensington

Safety index

62 out of 100

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Safe area tag

Safe area

Business

Shopping

The Park City Grand Plaza Kensington

Rating icon

8.4

Good (5,335 ratings)

London, United Kingdom - 

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840 m Kensington High Street

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980 m Natural History Museum

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1.26 km Royal Albert Hall

Hotel Overview

The Park City Grand Plaza Kensington is a well-regarded hotel located in London, known for its prime location and exceptional service according to user reviews. It stands out for its charming ambiance, high-quality amenities, and the personal touch in its services, making it a preferred choice for many travelers seeking an unforgettable stay in the heart of London.

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Hotel highlights

Property

Service

Location

  1. Exceptional Location: Situated in a prime area, providing easy access to major attractions and transportation.
  2. Quality of Service: Guests frequently commend the staff for their attentive and personalized service.
  3. Comfortable Accommodations: Rooms are praised for their cleanliness, comfort, and aesthetic appeal.
  4. Quality Dining Experience: The hotel's dining options receive high marks for both quality and variety of food offered.
  5. Peaceful Ambiance: Many appreciate the calm and relaxing atmosphere throughout the hotel, offering a reprieve from the bustling city outside.
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Area for improvement

Air Conditioning

Accessibility

  1. Price Point: Some guests find the hotel to be on the pricey side compared to other options in the area.
  2. Noise Levels: A few reviews mention potential issues with noise, particularly from nearby rooms or the street.
  3. Limited Room Space: Some guests feel the rooms, especially standard ones, are a bit cramped for the price.
  4. Wi-Fi Issues: There are occasional complaints about the reliability and speed of the free Wi-Fi service.
  5. Additional Charges: A number of guests express concern over additional charges, such as for late check-out or premium internet access, which can add up.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Gym

Gym

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.4

RateScore

Total 5,335 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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7.8

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8.6

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4.1/5

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4.5/5

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agoda

262 Reviews

8.2 / 10

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booking

1,827 Reviews

7.8 / 10

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expedia

1,005 Reviews

8.6 / 10

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google

525 Reviews

4.1 / 5

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tripadvisor

1,716 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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525+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Breakfast

Room

Bathroom

Atmosphere

Transit

Dining

Restaurant

Air Conditioning

Bar

Wi-Fi

Accessibility

Safety

Gym

Fitness

Kitchen

Family

Business

Property was mentioned 171 times

12% Negative80% Positive

Reviews based on Property

User image
Pascachi's Kitchen6 months ago
2/5Google icon

Hotel location wise is great, we arrived in one coach bus expecting pre-registered approach since we’re guaranteed and pre-paid. With 40 pax there was only one front desk clerk that do the check in and 2 staff assistants. It took us hours at the lobby standing and waiting after our whole day traveling, the mess was just starting cause majority of the guests are seniors and some has disability. Never during the check-in process mentioned that one of the guests elevator servicing the other part of the building is not working at all! Complains here and there to all checked in guests is what you hear in the lobby including me. My wife could not and impossible to climb up to the 3rd floor because of her disability but non the less she tried it with shortness of breath! That building has a different structure having 2 crisscross stairs meaning 2 set of stairs to reach the 2st floor and same on the next floor. To deal with that situation I complained and asked them to relocate us and the lady clerk was on the process of moving us to the other side of the building that has elevator at the same time the other lady have the same complain like mine, the guy clerk helping her approached me if I can allow to just give the assigned room to the other complainant? Meaning it was assigned to me already by the other clerk! How embarrassing to have your guest to solve their problems. At the end they offered me the room one flight up. When a hotel rated 4 star you expect better room, better towels, nice beddings and drapes and interior settings. Have you seen towel rack almost on the ceiling? Mind you it’s. High celing, unbalanced wall frames hanged by 7 years old. Never again! The hotel just on the corner is way better according to google!

User image
Chris Good1 year ago
2/5Google icon

We were pretty disappointed in this hotel. Pros: location is great, Kensington is a nice neighborhood and hotel is 10 minutes from tube. Staff were friendly and helpful. Wifi worked well. Cons: our room was on the back side of the building and due to thin walls and windows, it was loud at all hours from busy road, tube, and market behind building. There was no way to turn heater off in room so it was extremely hot every night even with windows open. Shower is really shallow so we had to crouch to avoid hitting shower head. Low ceilings everywhere and everything felt dated. Gym is in the basement and most of the workout equipment is broken. This place is expensive for what it is.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 76

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

135

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kensington High Street

840 m

Natural History Museum

980 m

Royal Albert Hall

1.26 km

Hyde Park

1.5 km

Westfield London Shopping Centre

2 km

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Getting around

Earl's Court Station

560 m

West Brompton Station

1.05 km

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Airports Nearby

London City Airport (LCY)

26.5 km

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Restaurants

Masgouf

280 m

The Devonshire Arms

280 m

Executive Lounge Marriott

280 m

Cast Iron Bar & Grill

280 m

Fait Maison

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

63

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:30

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Check out until 11:00

Children welcome

No pets, service animals welcome

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