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Image of The Resident Kensington
Image of The Resident Kensington
Image of The Resident Kensington
Image of The Resident Kensington
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1/5

Image of The Resident Kensington
Image of The Resident KensingtonImage of The Resident KensingtonImage of The Resident KensingtonImage of The Resident Kensington

Safety index

65 out of 100

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Safe area tag

Safe area

The Resident Kensington

Rating icon

9.7

Excellent (5,066 ratings)

London, United Kingdom - 

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910 m Kensington High Street

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980 m Natural History Museum

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1.5 km Royal Albert Hall

Hotel Overview

The Resident Kensington, located in London, has garnered attention through user reviews as a notable place of stay. It is praised for its prime location, providing guests with an accessible and convenient base to explore the city. The hotel's reputation is built on its attention to detail, comfortable accommodations, and the exceptional service provided by its staff. While the majority of feedback is positive, there are a few aspects that some guests felt could be improved.

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Hotel highlights

Service

Property

Location

  1. Prime Location: Situated in a convenient area, allowing easy access to local attractions and transportation.
  2. Exceptional Customer Service: Staff members are highly commended for their attentive and friendly service.
  3. Comfortable Rooms: Guests have praised the comfortable and well-maintained accommodations.
  4. Value for Money: Many visitors feel the hotel offers good value, considering its location and amenities.
  5. Cleanliness: High standards of cleanliness are consistently noted in reviews.
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Area for improvement

  1. Noise Levels: Some guests have experienced discomfort due to noise from surrounding areas or within the hotel.
  2. Room Size: A few reviewers mentioned that some rooms felt quite small or cramped.
  3. Additional Charges: There have been mentions of unexpected charges or fees that could impact the overall value for some guests.
  4. Limited Amenities: The absence of certain amenities within the hotel was noted by a number of guests.
  5. Wi-Fi Connectivity: Several visitors experienced issues with the Wi-Fi, either in terms of speed or reliability.

Amenities

Kitchen

Microwave

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Room service

Room service

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon9.7

RateScore

Total 5,066 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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0.0

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4.6/5

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5.0/5

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booking

906 Reviews

8.7 / 10

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expedia

0 Reviews

0.0 / 10

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google

466 Reviews

4.6 / 5

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tripadvisor

3,694 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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466+ People Are Talking

Service

Property

Location

Cleanliness

Sleep

Transit

Kitchen

Bathroom

Atmosphere

Room

Family

Safety

Bar

Breakfast

Dining

Accessibility

Air Conditioning

Restaurant

Nightlife

TV

Service was mentioned 200 times

3% Negative96% Positive

Reviews based on Service

User image
Ellen Giarratana3 months ago
4/5Google icon

I want to write a stellar review for this place because the people there were so incredibly kind and it was in a lovely location (right near the tube!). The rooms are incredibly small though. I had read reviews that they are small but they are truly tiny. I had to buy a second room because the double beds are really meant for 1. The rooms have little space to move around in and we had to inch our way past one another. I also bonked my head a couple of times and banged my elbow because it was so tight. Each room had shower issues (one with very light pressure and the other with super hot and then super cold temps), and one of the rooms had a wonky toilet where you had to push the button multiple times for it to work. However, they do have cocktail hour with free drinks, and it is lovely to sit in the lobby and chat with your travel buddies. And, like I said, the staff was fabulous. I would just recommend either getting the bigger rooms (or only getting the smaller ones if you are a solo traveler). Also, if you stay here, you MUST go to the nearby Lebanese restaurant (I think Orjowan). The best food I had in London.

User image
Mark2 months ago
5/5Google icon

We had a beautiful, well-appointed, comfortable and clean room. The staff was friendly, attentive, and helpful. The hotel's location is excellent for getting around the Kensington area, not to mention the multiple tube stations located in the vicinity. This is now our go-to hotel in London.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 65

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Number of floors 7

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

17

Download

120

Upload

47

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kensington High Street

910 m

Natural History Museum

980 m

Royal Albert Hall

1.5 km

Hyde Park

1.5 km

Westfield London Shopping Centre

2 km

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Getting around

Earl's Court Station

350 m

West Brompton Station

770 m

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Airports Nearby

Heathrow Airport (LHR)

14 km

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Restaurants

McDonald's

280 m

Pret a Manger

280 m

Over Under Coffee

280 m

Caffè Nero

280 m

Courtfield

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

65

Overall Safety Index

Safe

An average rating of the six safety categories

65 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

73

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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