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Image of The Waldorf Hilton, London
Image of The Waldorf Hilton, London
Image of The Waldorf Hilton, London
Image of The Waldorf Hilton, London
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1/5

Image of The Waldorf Hilton, London
Image of The Waldorf Hilton, LondonImage of The Waldorf Hilton, LondonImage of The Waldorf Hilton, LondonImage of The Waldorf Hilton, London

Safety index

65 out of 100

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Safe area tag

Safe area

Luxury

Pet-friendly

Shopping

Business

Romantic

City

The Waldorf Hilton, London

Rating icon

8.2

Good (12,768 ratings)

London, United Kingdom - 

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Location icon

280 m Covent Garden Market

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840 m Trafalgar Square

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1.05 km London Eye

Hotel Overview

The Waldorf Hilton is a prestigious hotel located in London, highly regarded by many of its guests. This classic establishment blends historical charm with modern amenities, providing a comfortable and luxurious stay for its visitors. Based on guest reviews, the hotel has received acclaim for its exquisite dining options, impeccable service, and prime location. However, like any popular destination, it also has areas where guests feel improvements could enhance their overall experience.

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Hotel highlights

Service

Property

Location

  1. Exceptional Location: Guests love the central location, making it easy to explore nearby attractions and access public transportation.
  2. Luxurious Rooms: Many appreciate the comfortable, well-appointed rooms offering modern conveniences and elegant decor.
  3. High-Quality Dining: The hotel's dining options receive high praise for both the quality of food and the elegant atmosphere.
  4. Friendly Staff: The staff is frequently noted for being attentive, professional, and going above and beyond to accommodate guests.
  5. Historic Ambiance: Visitors are enchanted by the hotel's historic charm, blending traditional elegance with modern luxury.
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Area for improvement

Amenities

Air Conditioning

Kitchen

  1. Pricey: Some guests find the hotel's rates to be on the higher side, affecting their overall satisfaction.
  2. Small Room Sizes: A few visitors mention that the room sizes can be smaller than expected, especially for the price paid.
  3. Limited Amenities: There are comments about a lack of certain amenities that guests hoped for during their stay.
  4. Noise Issues: Due to its central location, some guests report noise disturbances from the surrounding area, affecting their sleep quality.
  5. Booking and Check-in Process: A handful of guests have experienced complications with the booking and check-in process, leading to delays and inconveniences.

Amenities

Grocery/Convenience store

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.2

RateScore

Total 12,768 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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7.8

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8.4

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4.3/5

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4.0/5

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agoda

244 Reviews

8.2 / 10

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booking

2,106 Reviews

7.8 / 10

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expedia

1,003 Reviews

8.4 / 10

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google

3,256 Reviews

4.3 / 5

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tripadvisor

6,159 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,256+ People Are Talking

Service

Property

Location

Bar

Food

Breakfast

Atmosphere

Cleanliness

Bathroom

Sleep

Nightlife

Restaurant

Amenities

Fitness

Business

Couples

Accessibility

Gym

Air Conditioning

Family

Pool

Transit

Entertainment

Kitchen

Wellness

Spa

Safety

Parking

Wi-Fi

Service was mentioned 864 times

18% Negative79% Positive

Reviews based on Service

User image
Daniel G1 month ago

I recently had a couple of nights staying at the Waldorf Hilton in London with family. the location of course is excellent being so central and close to Covent Garden. The history of this iconic property is also amazing and makes you feel part of something bigger. But the best part was the people. Olga in the restaurant was excellent, as was Matthew at the concierge desk. Both provided amazing service effortlessly with a smile. This cannot be trained and is down to careful recruitment.

User image
Paula Regan3 months ago
5/5Google icon

You know what you are getting when you stay at a Waldorf, and this one is no different. The service was white gloved and super friendly. The rooms are well appointed and clean, on smaller side if you are expecting US standards, but you are in England so don't have that expectation. The showers have the BEST water pressure, you feel like you are under a waterfall! Our room lacked any view, we were on the third floor, 320, but the room was silent. The pool, sauna and fitness center were closed while we visited. The executive lounge was smaller, but great service and food. Full English breakfast and other items in the morning. Snacks and non alcoholic drinks all day. Happy hour drinks and lots of delivered warm/cold bites. The location cannot be beat. It's right in the theatre district and next to the covent garden. Lots of activities and great restaurants within walking distance.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 298

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Number of floors 8

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Year Built 1908

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

76

Upload

59

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Covent Garden Market

280 m

Trafalgar Square

840 m

London Eye

1.05 km

Piccadilly Circus

1.12 km

Big Ben

1.33 km

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Getting around

Temple Underground Station

420 m

Charing Cross Station

630 m

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Airports Nearby

London City Airport (LCY)

18 km

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Restaurants

The Delaunay

Nearby

Christopher's

Nearby

STK London

140 m

Radio

140 m

Luciano Gino D'acampo

Nearby

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

65

Overall Safety Index

Safe

An average rating of the six safety categories

65 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

68

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

73

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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