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Image of The Westin London City
Image of The Westin London City
Image of The Westin London City
Image of The Westin London City
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1/5

Image of The Westin London City
Image of The Westin London CityImage of The Westin London CityImage of The Westin London CityImage of The Westin London City

Safety index

71 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Spa

The Westin London City

Rating icon

9.0

Excellent (1,639 ratings)

London, United Kingdom - 

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560 m St. Paul's Cathedral

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1.12 km Tower of London

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1.12 km The Shard

Hotel Overview

The Westin London City is a popular hotel that has received mixed reviews from guests. While many appreciate its offerings and services, others have found aspects of their stay to be less satisfactory. Here's a summary based on user feedback.

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Hotel highlights

Service

Property

Location

  1. Location: Guests love the prime location, offering easy access to various attractions and transportation options.
  2. Room Quality: Many appreciate the comfortable and well-maintained rooms.
  3. View: The hotel boasts stunning views of the surroundings, which many guests find memorable.
  4. Amenities: The wide range of amenities, including a fitness center and spa, is highly praised.
  5. Service: The staff's friendliness and professionalism are frequently highlighted.
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Area for improvement

  1. Price: Some guests find the hotel to be quite expensive compared to similar options.
  2. Noise Levels: Complaints about noise, both from within the hotel and the surrounding area, have been noted.
  3. Food Quality: The food quality, particularly in the hotel restaurant, doesn't always meet guests' expectations.
  4. Extra Charges: Unexpected extra charges for services have been a point of contention for some.
  5. Room Availability: Issues with room availability and early check-in requests have led to dissatisfaction.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

Spa

Spa

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

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Related hotel videos

Score icon9.0

RateScore

Total 1,639 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.8

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9.2

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4.5/5

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4.5/5

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agoda

8 Reviews

8.7 / 10

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booking

694 Reviews

8.8 / 10

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expedia

447 Reviews

9.2 / 10

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google

313 Reviews

4.5 / 5

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tripadvisor

177 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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313+ People Are Talking

Service

Property

Location

Wellness

Atmosphere

Bar

Spa

Breakfast

Cleanliness

Dining

Fitness

Room

Sleep

Bathroom

Family

Pool

Restaurant

Transit

Business

Accessibility

Gym

Safety

Air Conditioning

Kitchen

Service was mentioned 167 times

14% Negative82% Positive

Reviews based on Service

User image
Kieran Vora2 months ago
5/5Google icon

The Westin isn't the cheapest hotel brand within the Marriott group however the premium you pay is definitely worth it. The hotel and rooms are modern and the staff are incredibly pleasant and helpful. There is a wine bar located on the 3rd floor with views of the river and the hotel also has a pool and gym.

User image
Rebecca Berg7 months ago
5/5Google icon

Best luxury hotel so far! We loved our experience at the Westin! Sandro was very kind and helpful. He checked us in gave us a corner room which was amazing and spacious. Service was excellent from check in until check out! Hotel is close to the subways and within walking distance to the on-off bus and St. Paul’s cathedral. Will definitely stay here again!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 225

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Number of floors 8

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Number of buildings/towers 3

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Year Built 2021

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

22

Download

78

Upload

35

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

St. Paul's Cathedral

560 m

Tower of London

1.12 km

The Shard

1.12 km

London Bridge

1.26 km

Tower Bridge

3 km

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Getting around

Mansion House Underground Station

280 m

London Cannon Street Station

350 m

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Airports Nearby

London City Airport (LCY)

16.5 km

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Restaurants

Rosslyn Coffee

350 m

Shake Shack Mansion House

350 m

The Sugar Loaf

280 m

Solstice by Shaman

140 m

Pret a Manger

280 m

Street View

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Daytime safety

65 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

London safety index

Safety

Crime

71

Overall Safety Index

Safe

An average rating of the six safety categories

71 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

77

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  57/100

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Car theft  43/100

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Car break-ins  50/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  40/100

Other crime severity

High

63

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Insult or harassment in public  54/100

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Corruption or bribery  38/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.3

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Coffee

$2.9 - $7.6

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$16.2 - $38.2

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Public transport, one-way ticket

$2.3 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$57.9 - $162

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Bottle of mid-range wine

$8.1 - $17.4

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McMeal at McDonalds

$8.1 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$138.9 - $309

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.6 - $35.9

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Fitness club, monthly fee

$28.9 - $115.7

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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