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1/5

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Safe area

Business

Business

Family

Family

Luxury

Luxury

Pet-friendly

mour Hotel

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7.8

Fair (2,495 ratings)

Ashfield, United Kingdom - 

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910 m Sherwood Business Park

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5.5 km Newstead Abbey

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7.5 km Nottingham Trent University

Hotel Overview

Located in the heart of Nottingham, this hotel has become a preferred choice for many visitors to the city. User reviews often highlight the hotel's strengths and weaknesses, providing valuable insights for potential guests.

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Hotel highlights

Cleanliness

Atmosphere

Business

  1. Central Location: Conveniently placed for exploring the city, with easy access to local attractions and transport links.
  2. Friendly Staff: Many reviewers praise the welcoming and helpful nature of the hotel staff.
  3. Comfortable Rooms: Guests often commend the comfort and cleanliness of the rooms.
  4. Quality Breakfast: The breakfast offered is frequently mentioned as being delightful and varied.
  5. Good Value: Many find the hotel to offer a good balance between cost and quality, providing great value for their stay.
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Area for improvement

Sleep

Wi-Fi

  1. Noise Levels: Some guests note that rooms facing the street can be noisy, particularly at night.
  2. Parking Challenges: Finding parking near the hotel can be difficult, as mentioned by several reviewers.
  3. Wi-Fi Issues: There are occasional complaints about unreliable Wi-Fi connectivity.
  4. Room Size: A few guests have commented that some rooms can feel cramped, especially those staying with family or large groups.
  5. Outdated Decor: Although clean, some areas of the hotel are described as needing an update in terms of their aesthetic.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking included

Parking included

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

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Related hotel videos

Score icon7.8

RateScore

Total 2,495 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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8.0

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booking

1,509 Reviews

7.6 / 10

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expedia

986 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Breakfast

Bar

Sleep

Cleanliness

Atmosphere

Amenities

Business

Bathroom

Location

Restaurant

Couples

Wi-Fi

Parking

Nightlife

Entertainment

Family

Accessibility

Kitchen

Pets

Air Conditioning

Food was mentioned 125 times

31% Negative60% Positive

Reviews based on Food

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Katie Summers5 months ago
1/5Google icon

We attended a Christmas party On arrival, we headed to the bar as we could see there were others in our party in there We were greeted by a very rude man and told to go to the other bar.. no other explanation other than are you with the tonight's party, go to the other bar, he continued to huff and puff as my partner ordered drinks, then again he barked at me you have your own bar... having never been here before at that point, I asked what bar? To which he then stomped off, saying follow me, so off we went with drink in hand back outside, to which he flailed about saying it's down there pointing. I can honestly say iv never felt so unwelcome at a venue, I was quite stunned. Once in the function room, we did sort of had to make light of the Christmas party decor and set up. Some tables had candle arbours. Some had blossom trees, and it looked like it had an identity crisis... was this a wedding or a Christmas party? The only indication it was a Christmas party was the token cracker on the table. It also looked like they didn't have enough cutlery or glasses, one wine glass one water glass to which if we wanted water we had to get up and fetch it from a water container at the side of the room. We did get a token dessert spoon, but it must have had a falling out with the dessert fork... as the dessert fork was know where to be seen. The food was very substandard and anaemic looking. The staff were very young and in experienced but tried hard the only direction they had was from a slightly older lady who was doing her best, but again they guy who greeted us was flapping around the dining room like a headless chicken, giving off the vibe of him being stressed It's fair to say the whole experience was very underwhelming, and we left straight after the food. I also work in the same industry and can honestly say I was stunned for such a beautiful hotel on the outside it obviously has some issues.

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Barbara Welch5 months ago
1/5Google icon

Appalling service, never again. Were not told when making the booking, or when we arrived and booked in, that the kitchens were closed! Unhelpful staff, were told to look on line for places to eat (hotel is in the middle of nowhere). The hot drinks machine in our room required a disc which was not provided and took several phone calls and an hour and a half to receive a jug of hot water and the promise of a replacement machine to be brought up. Nothing arrived! After an exhausting journey, neither of us feeling well, had to go out in foul weather to look for food. Breakfast was a choice of toast or croissants and yoghurt, but at least we could have a hot drink. Room was cold when we arrived, and taps had to be left ages before producing any hot water. Complained to management, after recovering from flu, to be told it was our fault for not seeing notices in their windows!!. We paid £145 for this!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 92

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2004

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

22

Upload

5

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Sherwood Business Park

910 m

Newstead Abbey

5.5 km

Nottingham Trent University

7.5 km

University of Nottingham

8 km

Motorpoint Arena Nottingham

8.5 km

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Getting around

Newstead Station

2 km

Phoenix Park Tram Stop

7.5 km

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Airports Nearby

Nottingham (NQT)

20.5 km

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Restaurants

Cricketers Arms

1.5 km

Badger Box

1.33 km

The Regent

2 km

The Kingsway

1.5 km

The squire Musters ale Room and Snug

910 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.8

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Coffee

$2.9 - $4.7

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Beer 0.5L

$1.8 - $3.5

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Meal, inexpensive restaurant

$8.2 - $23.3

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Public transport, one-way ticket

$2.3 - $3.7

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Taxi 1km (normal tariff)

$1.2 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$46.7 - $93.4

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Bottle of mid-range wine

$7 - $11.7

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McMeal at McDonalds

$7 - $10.5

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Coke/Pepsi 0.33L

$1.6 - $2.9

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Public transport, monthly pass

$81.7 - $101.5

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$11.7 - $17.5

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Fitness club, monthly fee

$17.5 - $46.7

Weather In Ashfield

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°F

Precipitation In Ashfield

mm
in

Air Quality

Moderate

PM2.512

PM1019

44

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

Pets welcome

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