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Image of DoubleTree by Hilton Hotel Southampton
Image of DoubleTree by Hilton Hotel Southampton
Image of DoubleTree by Hilton Hotel Southampton
Image of DoubleTree by Hilton Hotel Southampton
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1/5

Image of DoubleTree by Hilton Hotel Southampton
Image of DoubleTree by Hilton Hotel SouthamptonImage of DoubleTree by Hilton Hotel SouthamptonImage of DoubleTree by Hilton Hotel SouthamptonImage of DoubleTree by Hilton Hotel Southampton

Safety index

88 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Pet-friendly

DoubleTree by Hilton Hotel Southampton

Rating icon

8.0

Good (944 ratings)

Test Valley, United Kingdom - 

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1.5 km University of Southampton

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3.5 km Solent University

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4 km Mayflower Theatre

Hotel Overview

DoubleTree by Hilton Hotel Southampton receives mixed reviews from guests, highlighting both positive and negative aspects of their stay. Generally, it is appreciated for its comfortable accommodations and convenient location, yet some guests have pointed out areas where improvement is needed.

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Hotel highlights

Location

Atmosphere

Couples

  1. Comfortable Rooms: Guests frequently praise the comfortable and clean rooms, making for a pleasant stay.
  2. Helpful Staff: Many reviews highlight the friendly and accommodating nature of the staff.
  3. Location: Its location is considered convenient, close to local attractions and transport links.
  4. Quality Breakfast: The breakfast is often commended for its variety and quality.
  5. Parking Availability: The availability of parking is appreciated by those traveling with vehicles.
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Area for improvement

Sleep

Bathroom

Accessibility

  1. Aged Facilities: Some guests feel the hotel's facilities could use updates or renovations.
  2. Inconsistent Wi-Fi: Complaints about the Wi-Fi being unreliable or slow at times.
  3. Pricey: A number of guests have pointed out that the prices, particularly for extra services, can be high.
  4. Noise Issues: There have been mentions of noise, either from within the hotel or the surrounding area, disturbing guests.
  5. Maintenance Issues: Reports of maintenance issues within the rooms or hotel amenities have been noted by some visitors.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon8.0

RateScore

Total 944 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.4

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booking

856 Reviews

8.0 / 10

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expedia

88 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Breakfast

Cleanliness

Bar

Sleep

Bathroom

Parking

Restaurant

Location

Amenities

Atmosphere

Business

Family

Couples

Accessibility

Entertainment

Kitchen

Air Conditioning

Fitness

Wi-Fi

Pets

Gym

Transit

Nightlife

Food was mentioned 254 times

50% Negative39% Positive

Reviews based on Food

User image
Consultjp for Mot5 months ago
4/5Google icon

Nice modern and spacious room on the lowest floor, quiet location. Busy getting out in the morning road traffic backs up on this roundabout. The staff were pleasant, lacking staff at breakfast time, didn't wait to be seated as no staff on hand. Buffet breakfast items quickly ran out, timing is key. Evening meal menu ok has options, would be limited to choose if here all week. Be aware of service charges automatically added to food.

User image
Michelle Murphy8 months ago
2/5Google icon

Really Nice room and great bathroom. Beds nice comfy, sofa bed for child not so comfy. Easy to get to with car. Service was embarrassing, there were Canadian and American guests staying as part of a Southampton cruise home. We being British were really embarrassed at the shocking lack of service in the hotel, most people had been waiting over 45 minutes to either pay their bill, or just for the menu, and although the food they did serve was nice, most of the menu was out of stock. Even the wine went out of stock, no fish fingers on the kids menu, no rack of ribs, no trout, 2 nights solid they were out of stock on most meals on the menu. Most people moved to the bar where there was slightly more atmosphere as if you sat in the dining room you would be left alone, they didn't wipe tables, didn't bring cutlery, didn't bring menus, no drinks menu, most people gave up and went to the bar themselves to get a drink, food was good when it eventually arrive, chef was good, he brought the food himself, not sure if it was lack of staff or lack of good staff. However they should have stocked up on food a bit better. Wouldn't order a cocktail because I doubt the staff would know how to make one and Wouldn't want to wait an hour for it.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 135

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Number of floors 5

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Year Built 1990

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

27

Download

43

Upload

9

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

University of Southampton

1.5 km

Solent University

3.5 km

Mayflower Theatre

4 km

WestQuay Shopping Centre

4 km

Southampton Cruise Terminal

5.5 km

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Getting around

Southampton Swaythling Station

2 km

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Airports Nearby

Southampton (SOU)

4.5 km

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Restaurants

McDonald's

2 km

McDonald's

1.5 km

Cricketers Arms

2 km

Sherwoods Restaurant

2.5 km

Burger King

2 km

Street View

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Daytime safety

67 out of 100

Safe

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Nighttime safety

32 out of 100

Unsafe

Test Valley safety index

Safety

Crime

88

Overall Safety Index

Very Safe

An average rating of the six safety categories

88 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

56

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

89

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

High

61

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Mugging or robbery  50/100

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Car theft  42/100

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Car break-ins  50/100

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Home break-ins  47/100

Violent crime severity

Moderate

46

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Physical attacks  53/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

59

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Insult or harassment in public  55/100

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Corruption or bribery  35/100

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Drug problem  69/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.3

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Coffee

$2.3 - $4.9

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$11.7 - $23.4

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Public transport, one-way ticket

$2.3 - $6.4

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Taxi 1km (normal tariff)

$1.2 - $2.5

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Meal for 2 people, mid-range restaurant, three-course

$52.6 - $116.9

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Bottle of mid-range wine

$5.8 - $11.7

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McMeal at McDonalds

$6.9 - $8.2

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Coke/Pepsi 0.33L

$1.2 - $2.9

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Public transport, monthly pass

$46.7 - $88.8

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Gasoline (1 liter)

$1.7 - $2.1

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Mobile phone monthly plan

$9.3 - $29.2

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Fitness club, monthly fee

$22.2 - $46.7

Weather In Test Valley

°C
°F

Precipitation In Test Valley

mm
in

Air Quality

Moderate

PM2.510

PM1016

41

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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