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Image of Sofitel London Heathrow
Image of Sofitel London Heathrow
Image of Sofitel London Heathrow
Image of Sofitel London Heathrow
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1/5

Image of Sofitel London Heathrow
Image of Sofitel London HeathrowImage of Sofitel London HeathrowImage of Sofitel London HeathrowImage of Sofitel London Heathrow

Safety index

89 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

City

Sofitel London Heathrow

Rating icon

8.7

Good (35,903 ratings)

London, United Kingdom - 

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2.5 km Baitul Futuh Mosque

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3 km Imagine Spa

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3.5 km Airport Bowl

Hotel Overview

Sofitel London Heathrow, based on user reviews, is a high-end hotel offering an exceptional stay for travelers. It is renowned for its strategic location, directly connected to one of the airport's terminals, making it an excellent choice for those in transit or seeking convenience for early flights.

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Hotel highlights

Property

Service

Location

  1. Convenient Location: Directly connected to the airport for ease of travel.
  2. Luxurious Rooms: Spacious and well-appointed rooms with modern amenities.
  3. Exceptional Service: Staff praised for their attentiveness and professionalism.
  4. Quality Dining Options: Multiple dining options offering a variety of cuisine.
  5. Sophisticated Ambiance: Elegant interiors and a relaxing atmosphere.
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Area for improvement

Entertainment

Kitchen

Air Conditioning

  1. High Price: Some guests find the hotel to be expensive.
  2. Complicated WiFi: Issues with WiFi connectivity and complexity.
  3. Limited Pool Access: Restrictions or limited access to the pool for some guests.
  4. Room Service: Mixed reviews on the speed and quality of room service.
  5. Sound Insulation: A few reports of noise disturbances from adjoining rooms or the airport.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Room service

Room service

Restaurant

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Related hotel videos

Score icon8.7

RateScore

Total 35,903 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.3

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8.6

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4.3/5

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4.5/5

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agoda

912 Reviews

8.7 / 10

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booking

10,603 Reviews

8.3 / 10

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expedia

2,089 Reviews

8.6 / 10

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google

4,274 Reviews

4.3 / 5

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tripadvisor

18,025 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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4,274+ People Are Talking

Service

Property

Location

Sleep

Food

Transit

Cleanliness

Breakfast

Bar

Atmosphere

Bathroom

Amenities

Business

Accessibility

Parking

Restaurant

Wellness

Spa

Fitness

Entertainment

Family

Couples

Safety

Wi-Fi

Gym

Kitchen

Nightlife

Air Conditioning

Pool

Service was mentioned 1088 times

19% Negative77% Positive

Reviews based on Service

User image
maroonmol1 month ago

We stayed at the Sofitel Heathrow Terminal 5 for one night before our early morning flight and really enjoyed it.||The bath/shower is excellent and comes with designer products, as well as some really luxurious dressing gowns and slippers. The beds were soft (although in a twin room, they did move - perhaps a good thing if you wanted to push them together) and there was a lot of space in the room itself.||We also loved the sweet shop in the lobby and found every staff member (especially the woman running it) eager to go above and beyond to help.||This is a very high-class hotel with some excellent amenities, it's a shame we were only here for one night but enjoyed it nonetheless and would absolutely stay here again!

User image
Rick's World2 months ago
4/5Google icon

This was an outstanding hotel except for one thing. We were given a free room given by British Airways because our flight was delayed and we missed our connection. The service is top notch and the hotel is just a short walk through the terminal. It's basically connected to the airport. It's beautiful. What we did not like was the bed. Let me explain. We asked for a handicap accessible room because my wife is in a wheelchair. The bathroom is perfect with grab bars and a roll in shower. The bed however was not good. It was one of the softest and uneven beds we have ever slept on. This makes it very difficult for someone with reduced mobility to sit on the edge or roll over in bed. Change the bed and it's a 5 star hotel for us.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 605

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Number of floors 4

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Number of buildings/towers 1

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Year Built 2008

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

62

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Baitul Futuh Mosque

2.5 km

Imagine Spa

3 km

Airport Bowl

3.5 km

Stockley Park

4.5 km

London Motor Museum

4.5 km

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Getting around

Heathrow Terminal 5 Station

420 m

Station A Station

1.12 km

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Airports Nearby

Heathrow Airport (LHR)

6 km

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Restaurants

Giraffe

Nearby

Gordon Ramsay Plane Food

840 m

Pret a Manger

840 m

Wagamama

490 m

Starbucks

1.05 km

Street View

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Daytime safety

64 out of 100

Safe

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Nighttime safety

38 out of 100

Unsafe

London safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

84

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

91

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

54

Overall Crime index

Moderate

An average rating of the crime categories

54 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  58/100

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Car theft  44/100

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Car break-ins  51/100

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Home break-ins  48/100

Violent crime severity

Moderate

57

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Physical attacks  54/100

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Racism or religion motivated attacks  41/100

Other crime severity

High

64

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Insult or harassment in public  55/100

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Corruption or bribery  39/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.3

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Coffee

$2.9 - $5.8

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Beer 0.5L

$1.2 - $3.5

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Meal, inexpensive restaurant

$14 - $34.9

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Public transport, one-way ticket

$2.1 - $5.8

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Taxi 1km (normal tariff)

$1.3 - $3.6

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Meal for 2 people, mid-range restaurant, three-course

$69.9 - $139.7

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Bottle of mid-range wine

$7.6 - $17.5

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McMeal at McDonalds

$8.2 - $11.6

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Coke/Pepsi 0.33L

$1.5 - $3.5

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Public transport, monthly pass

$174.6 - $326

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Gasoline (1 liter)

$1.7 - $2.1

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Mobile phone monthly plan

$11.6 - $34.9

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Fitness club, monthly fee

$29.1 - $104.8

Weather In London

°C
°F

Precipitation In London

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1023

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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