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Image of Kowloon Shangri-La, Hong Kong
Image of Kowloon Shangri-La, Hong Kong
Image of Kowloon Shangri-La, Hong Kong
Image of Kowloon Shangri-La, Hong Kong
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Image of Kowloon Shangri-La, Hong Kong
Image of Kowloon Shangri-La, Hong KongImage of Kowloon Shangri-La, Hong KongImage of Kowloon Shangri-La, Hong KongImage of Kowloon Shangri-La, Hong Kong

Safety index

73 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Spa

Shopping

Kowloon Shangri-La, Hong Kong

Rating icon

8.9

Good (14,551 ratings)

Kowloon, Hong Kong - 

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Location icon

Nearby Tsim Sha Tsui Promenade

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350 m K11 Art Mall

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980 m Harbour City

Hotel Overview

Kowloon Shangri-La, Hong Kong, garners positive attention for its exceptional service, prime location, and luxurious amenities. Guest reviews frequently highlight the hotel's commitment to providing an unforgettable stay, thanks to its attentive staff and well-maintained facilities. While most feedback is overwhelmingly positive, some reviews point out areas where the experience could be enhanced.

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Hotel highlights

Service

Property

Food

  1. Exceptional Service: Guests consistently praise the hotel staff for their attentiveness and effort in ensuring a comfortable and memorable stay.
  2. Prime Location: Situated in a convenient area, the hotel offers easy access to local attractions, shopping, and dining options.
  3. Luxurious Amenities: Reviewers are impressed by the extensive range of high-quality amenities provided for comfort and relaxation.
  4. Stunning Views: Many visitors mention the breathtaking views of the city and harbor available from their rooms.
  5. Gourmet Dining: The hotel's dining options are frequently highlighted for their variety and quality, providing guests with exceptional culinary experiences.
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Area for improvement

Entertainment

  1. High Price Point: Some visitors feel that the costs associated with staying at the hotel are on the higher side, affecting its overall value for money.
  2. Busy Location: Due to its central location, the hotel can sometimes be surrounded by noise and crowds, which can detract from the sense of relaxation.
  3. Room Sizes: A few reviewers mention that certain room categories have smaller sizes than expected, which could impact comfort for some guests.
  4. Wi-Fi Connectivity Issues: There are occasional reports of inconsistent or slow Wi-Fi, which can be inconvenient for guests needing reliable internet access.
  5. Limited Pool Area: Visitors have pointed out that the pool area is relatively small and can become crowded, especially during peak times.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.9

RateScore

Total 14,551 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.6

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4.4/5

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4.5/5

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agoda

2,235 Reviews

8.8 / 10

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booking

894 Reviews

8.6 / 10

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google

5,286 Reviews

4.4 / 5

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tripadvisor

6,136 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

5,286+ People Are Talking

Service

Property

Food

Location

Breakfast

Amenities

Bar

Atmosphere

Cleanliness

Restaurant

Bathroom

Sleep

Transit

Fitness

Family

Business

Nature

Nightlife

Accessibility

Couples

Pool

Gym

Entertainment

Wellness

Kitchen

Spa

Safety

Air Conditioning

Wi-Fi

Parking

Service was mentioned 804 times

9% Negative86% Positive

Reviews based on Service

User image
Jia Yang2 months ago
2/5Google icon

Great location and rooms. However, it is not child friendly. Our holiday was marred by rude reactions of service staff to our kids. Very unsimilar to the shangrilas that I have stayed in Singapore and other countries. Our family arrived happily at the hotel, ready to check in and enjoy your stay. Kids were excited, laughing, and playing in the lobby. They were't disturbing other guests, nor making a noisy scene. While checking in at the reception, the hotel staff censored us about our kids' behaviour and told us to keep them aside in silence. Made us feel unwelcomed, and throughout our 3 nights stay, in order to avoid staring gazes by them, we constantly had to make sure our kids were talking softly and remained 'docile' like in a school. Weather was cold at almost 10 degrees. But yet kids below 12 years old are not allowed in their tapas restaurant. Only available seating for them is outside. Will not recommend families with young kids to stay here. Unless they are very quiet and keep to themselves at a corner.

User image
Raras Cynanthia2 months ago
5/5Google icon

Five thumbs up for a concierge leader who’s in charge just now and helped us checking out. He gave us six stars service excellency and hospitality! Overall very satisfied :) perfect hotel and staffs.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 679

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Number of floors 21

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Number of buildings/towers 1

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Year Built 1981

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

117

Upload

101

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Tsim Sha Tsui Promenade

Nearby

K11 Art Mall

350 m

Harbour City

980 m

Victoria Harbour

1.19 km

Temple Street Night Market

1.4 km

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Getting around

Whampoa Station

1 km

Hong Kong East Tsim Sha Tsui Station

420 m

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Airports Nearby

Hong Kong International Airport (HKG)

16 km

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Restaurants

Café Kool

Nearby

Woodlands

210 m

Le Pain Quotidien

Nearby

Lei Garden Restaurant 利苑酒家

140 m

Good Satay

210 m

Street View

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Daytime safety

86 out of 100

Very Safe

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Nighttime safety

76 out of 100

Safe

Kowloon safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

71

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

40

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

40

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

89

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

22

Overall Crime index

Low

An average rating of the crime categories

22 out of 100

Property crime severity

Low

24

Crime category icon

Mugging or robbery  16/100

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Car theft  12/100

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Car break-ins  14/100

Crime category icon

Home break-ins  15/100

Violent crime severity

Minimal

19

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Physical attacks  20/100

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Racism or religion motivated attacks  15/100

Other crime severity

Minimal

18

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Insult or harassment in public  24/100

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Corruption or bribery  39/100

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Drug problem  25/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.3

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Coffee

$3.5 - $5.9

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Beer 0.5L

$0.9 - $3.5

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Meal, inexpensive restaurant

$5.9 - $10.5

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Public transport, one-way ticket

$0.9 - $2.3

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Taxi 1km (normal tariff)

$0.9 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$35.1 - $105.4

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Bottle of mid-range wine

$8.2 - $32.8

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McMeal at McDonalds

$4.7 - $5.9

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Coke/Pepsi 0.33L

$0.8 - $2.1

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Public transport, monthly pass

$46.8 - $82

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Gasoline (1 liter)

$2 - $2.8

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Mobile phone monthly plan

$11.2 - $33.7

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Fitness club, monthly fee

$38.6 - $199.1

Weather In Kowloon

°C
°F

Precipitation In Kowloon

mm
in

Air Quality

Unhealthy

PM2.523

PM1034

68

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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