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Image of Bumi Surabaya City Resort
Image of Bumi Surabaya City Resort
Image of Bumi Surabaya City Resort
Image of Bumi Surabaya City Resort
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1/5

Image of Bumi Surabaya City Resort
Image of Bumi Surabaya City ResortImage of Bumi Surabaya City ResortImage of Bumi Surabaya City ResortImage of Bumi Surabaya City Resort

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Business

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Luxury

Spa

Spa

Bumi Surabaya City Resort

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9.2

Excellent (138 ratings)

Surabaya, Indonesia - 

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910 m Tunjungan Plaza

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1.4 km Submarine Monument

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2 km Grand City Surabaya

Hotel Overview

Bumi Surabaya City Resort, nestled in the heart of Surabaya, presents a delightful blend of traditional charm and modern luxury. Guests frequently laud its relaxing atmosphere, distinguished by lush gardens and refined accommodations. However, some aspects leave room for improvement, echoing through various user experiences.

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Hotel highlights

Food

Breakfast

Atmosphere

  1. Exceptional Service: Staff members are consistently praised for their attentive and friendly service, going above and beyond to meet guests' needs.
  2. Lush Gardens: The hotel's extensive, well-maintained gardens offer a serene escape from the bustling city, adding a unique charm.
  3. Spacious Rooms: Guests appreciate the generously sized rooms, which provide comfort and a sense of luxury.
  4. Diverse Cuisine: The on-site restaurants serve a wide range of delicious food options, catering to various tastes and dietary requirements.
  5. Prime Location: Its central location in Surabaya is highly convenient, allowing easy access to local attractions and business districts.
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Area for improvement

Air Conditioning

Accessibility

Entertainment

  1. Outdated Facilities: Some guests feel that certain areas of the hotel need refurbishment, as they appear dated compared to modern standards.
  2. Noisy Environments: Due to its central location, noise from the surrounding city can sometimes be intrusive, particularly in rooms facing the street.
  3. Slow Wi-Fi: A number of guests have reported issues with the Wi-Fi speed, stating it could be frustratingly slow at times.
  4. Inconsistent Room Quality: While many rooms are praised for their spaciousness and comfort, others are criticized for lacking in maintenance or cleanliness.
  5. Pricing Concerns: Some reviewers mention that prices for rooms and services may feel steep, especially in comparison to nearby alternatives offering similar amenities.

Amenities

Tennis court

Extra beds/cribs

Spa

Spa

Hot Tub

Pool

Gym

Gym

Free WiFi

Laundry

Laundry

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Related hotel videos

Score icon9.2

RateScore

Total 138 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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expedia

138 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Breakfast

Atmosphere

Cleanliness

Location

Fitness

Family

Amenities

Bathroom

Business

Restaurant

Parking

Pool

Bar

Sleep

Nature

Gym

Couples

Wellness

Air Conditioning

Accessibility

Nightlife

Wi-Fi

Hot Tub

Spa

Entertainment

Kitchen

Transit

Food was mentioned 760 times

5% Negative88% Positive

Reviews based on Food

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Colette M6 months ago

When we arrived it was late and we were hungry so we ate in the hotel restaurant. It was a buffet style but the food was all cooked freshly for you. It was fantastic. The rooms were spacious and very comfortable. The breakfast each morning was lovely. The staff were all very friendly and professional and the location was great. We used the outdoor pool which was very pleasant.

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Sanjay Tewari5 months ago
5/5Google icon

It was my second visit to the hotel. The hotel is excellent and reasonably price. Ambience hotel, lobby, coffee shop, restaurants all nice. Staff is polite. Rooms are spacious and bathrooms are neat and clean. Room service is prompt Great breakfast and lots of choice of food items. Overall good rating. In surabaya it gives a feel of bali.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 242

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

17

Upload

12

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Tunjungan Plaza

910 m

Submarine Monument

1.4 km

Grand City Surabaya

2 km

Surabaya Plaza Shopping Mall

2 km

Surabaya Zoo

3 km

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Getting around

Surabaya Pasar Turi Station

2 km

Margorejo Station

3 km

Surabaya (SUB-Juanda)

9.5 km

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Restaurants

Arumanis Restaurant

140 m

Kizahashi Restaurant

210 m

Sate Klopo Keputran

350 m

Kedondong Pangsit Mie

420 m

Starbucks

280 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.6

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Coffee

$2.9 - $3.5

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Beer 0.5L

$0.9 - $2.3

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Meal, inexpensive restaurant

$0.8 - $4.4

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Public transport, one-way ticket

$0.3 - $0.9

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Taxi 1km (normal tariff)

$0.3 - $0.9

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Meal for 2 people, mid-range restaurant, three-course

$8.8 - $35.1

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Bottle of mid-range wine

$11.7 - $43.8

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McMeal at McDonalds

$2.3 - $3.5

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Coke/Pepsi 0.33L

$0.4 - $0.6

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Public transport, monthly pass

$8.8 - $13.8

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Gasoline (1 liter)

$0.5 - $0.8

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Mobile phone monthly plan

$1.9 - $5.8

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Fitness club, monthly fee

$8.8 - $40.9

Weather In Surabaya

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°F

Precipitation In Surabaya

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets or service animals

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