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Astral Palma Hotel

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7.7

Fair (877 ratings)

Eilat, Israel - 

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Nearby Ice Mall

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630 m Eilat Marina

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980 m Green Beach

Hotel Overview

Astral Palma Hotel in Eilat is known for providing a comfortable stay to its guests, blending the serene ambiance of its location with modern amenities. Based on user reviews, here's what stands out as the good and the bad aspects of staying at this hotel.

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Hotel highlights

Cleanliness

Food

Atmosphere

  1. Location: Guests love its proximity to the beach and local attractions, making it convenient for both relaxation and adventure.
  2. Family-friendly: The hotel is praised for its family-oriented services and facilities, ensuring a fun stay for guests of all ages.
  3. Swimming Pool: The outdoor swimming pool is a highlight for many, offering a refreshing break from the heat.
  4. Staff and Service: The friendly and helpful staff are frequently commended for their attentive service, contributing to a welcoming atmosphere.
  5. Food Quality: The variety and quality of food served, especially at breakfast, receive high marks from guests.
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Area for improvement

Bathroom

Sleep

Parking

  1. Room Condition: Some guests feel that the rooms could use updating and better maintenance to match the overall quality of the hotel.
  2. Noise Levels: Due to its popular location, noise from the surroundings can sometimes be an issue, especially at night.
  3. Wi-Fi Connectivity: There are complaints about the reliability and speed of the Wi-Fi connection in the hotel.
  4. Parking: Finding parking can be challenging, as the available spaces are often limited.
  5. Check-in Experience: The check-in process is occasionally described as slow and could be more streamlined.

Amenities

Kids pool

Grocery/Convenience store

Pool

Breakfast included

Restaurant

Bar

Air conditioning

Air conditioning

Housekeeping

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Related hotel videos

Score icon7.7

RateScore

Total 877 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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7.2

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booking

795 Reviews

7.8 / 10

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expedia

82 Reviews

7.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Food

Breakfast

Atmosphere

Fitness

Location

Pool

Family

Amenities

Bathroom

Sleep

Bar

Parking

Restaurant

Kitchen

Nightlife

Accessibility

Air Conditioning

Entertainment

Nature

Transit

Couples

Business

Wellness

Wi-Fi

Cleanliness was mentioned 922 times

16% Negative81% Positive

Reviews based on Cleanliness

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Jeremie B8 months ago

Long overdue. Hate writing negative reviews but our experience was so underwhelming and so expensive at the same time I feel I have a duty to warn would-be customers. We had an overall poor experience at this hotel. Paid a hefty sum of money for barely acceptable rooms. “Access to the beach” is a lie: you have access to a small piece of dirty land filled with dirty pebbles. Go to a different hotel if you want real access to a real beach (like Royal Beach). There was simply NO customer service whatsoever which is truly infuriating considering the amount of money you spend there. Every time I had to interact with the reception, I would find a twenty-something associate utterly indifferent to my concerns / requests. No one in the hotel seems to be trained to offer just mediocre customer service. There is no care, let alone no pride in assisting patrons. |The food at breakfast, a staple in most 4-5 stars hotels in Israel, was hugely disappointing. Nothing was fresh, good or home made. Everything felt and tasted like straight out of the box. Some big things missing like smoked salmon, fresh fruits (available ones from cans, in syrup)… Whether it’s the industrial eggs or the frozen breads, literally everything was pre-prepared. Check the photos with comments. Huge, huge, huge let down. |Rooms often not cleaned properly with details that will make you cringe. Absolutely positive my family and I will never go back.

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ליאור גראידר9 months ago
1/5Google icon

This is the first time ever that I post a review on a hotel, because I don’t ask for a lot, but this time it was to much. The room was awful. The staff didn’t help us, they ignored us, and made fun of our requests. The water in the shower was yellow and looked very dirty. The room didn’t have chairs or tables only one bed, we didn’t have space for our clothes, just awful room.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 153

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

38

Upload

41

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Ice Mall

Nearby

Eilat Marina

630 m

Green Beach

980 m

Papaya Beach

980 m

Eilat Museum and Art Gallery

1.12 km

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Getting around

Aqaba (AQJ-King Hussein Intl.)

12.5 km

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Restaurants

Mike's Place Eilat

350 m

Chicago Grill Bar

490 m

McDonald's

Nearby

Aroma Ice Mall

140 m

Agadir

280 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.6

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Coffee

$2.1 - $5.1

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Beer 0.5L

$1.8 - $3.9

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Meal, inexpensive restaurant

$12.9 - $46.3

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Public transport, one-way ticket

$1.2 - $1.3

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Taxi 1km (normal tariff)

$0.5 - $2.6

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Meal for 2 people, mid-range restaurant, three-course

$46.3 - $133.7

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Bottle of mid-range wine

$7.7 - $20.6

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McMeal at McDonalds

$11.8 - $16.7

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Coke/Pepsi 0.33L

$1.3 - $3.9

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Public transport, monthly pass

$22.9

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Gasoline (1 liter)

$1.5 - $2

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Mobile phone monthly plan

$6.4 - $12.9

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Fitness club, monthly fee

$38.6

Weather In Eilat

°C
°F

Air Quality

Very Unhealthy

PM2.523

PM1053

87

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Serious health effects for everyone. Highly recommended to stay indoors.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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