The Jaffa, A Luxury Collection Hotel, Tel Aviv

Alison Rooney11 months ago

5/5

We loved our recent stay at The Jaffa. First of all, the location and history are so compelling. Learning about the structure and the why and how it was built really drew me in. We loved be in this part of Tel Aviv to experience the cultures and convergence of what makes the city so unique. Before arrival, we corresponded with Aviad at the concierge desk. He booked dinners for us and was responsive to our questions. I didn’t end up doing any of the tours though. The hotel itself is stunning and so unique. Our check in went smoothly and we were upgraded based on the PTS booking. The room had a small balcony, an espresso machine and a tv that was actually a mirror. The bathroom and shower were well equipped. We had twice daily maid service. We had small problems with the room that we spoke with the front desk about. Sadly, they weren’t fixed during our stay. We enjoyed the balcony and the small in room refrigerator. It was very hot and the water was welcome. We had the buffet bench and enjoyed sitting on the patio. The service and food were great each and everyday of our stay. The staff were well trained, kind and made effort effort to connect with the guests. We went to the pool once and it was hard to go back because it was too busy most days. At some points, the hotel limited the number of people because it was so busy. Some of the guests got very rude about seating and were aggressive about taking over the lounge chairs. It made it unpleasant to return. The gym was great and well equipped. Most of the time it wasn’t busy at all. The front desk were helpful and tried to give tips and suggestions. Many times they were very busy and it wasn’t possible to get their help on directions. We ate one night at a cafe nearby. The food was good but overpriced. Suggest heading down a few blocks to Onza and the Market area. The neighborhood was lively and always felt safe to walk around. We took the bus a few times and taxis. Many drop you at the corner so that they don’t turn into Old Jaffa and have to make the trip around. We explored a few days and wish we had more time to do so. It is a fascinating area of Tel Aviv and the Jaffa makes it so special.