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Image of Taj Santacruz
Image of Taj Santacruz
Image of Taj Santacruz
Image of Taj Santacruz
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1/5

Image of Taj Santacruz
Image of Taj SantacruzImage of Taj SantacruzImage of Taj SantacruzImage of Taj Santacruz

Safety index

43 out of 100

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Business

Business

Eco-certified

Family

Family

Luxury

Luxury

Spa

Spa

Taj Santacruz

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9.2

Excellent (399 ratings)

Mumbai, India - 

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2.5 km MIDC Industrial Estate

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3.5 km U.S. Consulate General

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4 km MMRDA Grounds

Hotel Overview

Taj Santacruz in Mumbai is a luxury hotel that receives mixed reviews from its guests. While many visitors praise its luxurious ambiance and services, others have pointed out areas that could be improved. Below are the lists of good and bad things based on user reviews.

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Hotel highlights

Dining

Atmosphere

Location

  1. Exceptional Location: Strategically placed with easy access to the airport and central Mumbai.
  2. Exquisite Dining Options: Offers a variety of high-quality culinary experiences.
  3. Luxurious Rooms: Spacious and well-appointed rooms ensuring comfort.
  4. World-Class Service: Staff that goes above and beyond to meet guest needs.
  5. Aesthetic Design: Beautiful architecture and interior design that enhance the guest experience.
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Area for improvement

  1. Pricing: Some guests find the pricing to be on the higher side considering the value offered.
  2. WiFi Connectivity: Issues with WiFi speed and connectivity have been reported.
  3. Noise Levels: Noise from the surroundings or within the hotel can sometimes be a concern for guests seeking quiet.
  4. Maintenance Issues: Minor maintenance issues in rooms and facilities have been mentioned.
  5. Service Inconsistencies: While service is generally commendable, some guests experienced inconsistencies.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Spa

Gym

Gym

Free WiFi

Air conditioning

Air conditioning

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Related hotel videos

Score icon9.2

RateScore

Total 399 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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expedia

399 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Dining

Location

Atmosphere

Transit

Breakfast

Room

Business

Cleanliness

Bar

Family

Fitness

Bathroom

Restaurant

Sleep

Wellness

Spa

Pool

Couples

Nightlife

Gym

Parking

Accessibility

Kitchen

Nature

Tv

Wi-Fi

Dining was mentioned 1022 times

8% Negative86% Positive

Reviews based on Dining

User image
Thangjam Ramchandra5 months ago
5/5Google icon

Taj Santacruz Hotel is an Exquisite hospitality excellent service and attentiveness of the hotel staff. High quality facilities and services that contribute to a luxurious experience. And has outstanding dining options, praising the delicious and diverse food offerings.

User image
Sachin Khojare6 months ago
5/5Google icon

The luxurious ambiance, impeccable service, and attention to detail make it a top-notch choice. The rooms are not just comfortable but also exude elegance. The dining options are a culinary delight, offering a diverse range of flavors to tantalize your taste buds. What sets Taj Santacruz apart is the warm and welcoming staff who go above and beyond to ensure a memorable stay. It's not just a hotel; it's an experience of luxury and hospitality at its finest.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 279

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

74

Upload

67

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

MIDC Industrial Estate

2.5 km

U.S. Consulate General

3.5 km

MMRDA Grounds

4 km

Phoenix Market City Mall

4 km

Juhu Beach

8 km

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Getting around

Western Express Highway Station

1.5 km

Mumbai Vile Parle Station

1.19 km

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Airports Nearby

Chhatrapati Shivaji International Airport (BOM)

6.5 km

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Restaurants

Quarter Pillar

280 m

Adar Udupi Restaurant

280 m

Taj Club Lounge

210 m

Black Berry Restaurant and Bar

280 m

The Earth Plate

Nearby

Street View

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Daytime safety

73 out of 100

Safe

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Nighttime safety

54 out of 100

Risky

Mumbai safety index

45

Overall Crime index

Moderate

An average rating of the crime categories

45 out of 100

Property crime severity

Moderate

49

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Mugging or robbery  42/100

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Car theft  38/100

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Car break-ins  45/100

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Home break-ins  40/100

Violent crime severity

Low

40

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Physical attacks  41/100

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Racism or religion motivated attacks  33/100

Other crime severity

Moderate

47

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Insult or harassment in public  42/100

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Corruption or bribery  77/100

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Drug problem  45/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.2 - $0.4

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Coffee

$1.1 - $4.5

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Beer 0.5L

$1.1 - $3.4

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Meal, inexpensive restaurant

$2.2 - $8.4

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Public transport, one-way ticket

$0.1 - $0.6

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Taxi 1km (normal tariff)

$0.3 - $0.4

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Meal for 2 people, mid-range restaurant, three-course

$11.2 - $45

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Bottle of mid-range wine

$4.5 - $20.2

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McMeal at McDonalds

$3.4 - $5.6

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Coke/Pepsi 0.33L

$0.3 - $0.9

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Public transport, monthly pass

$2.8 - $8.5

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Gasoline (1 liter)

$1.1 - $1.3

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Mobile phone monthly plan

$2.4 - $6.7

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Fitness club, monthly fee

$7.9 - $56.2

Weather In Mumbai

°C
°F

Precipitation In Mumbai

mm
in

Air Quality

Unhealthy

PM2.564

PM10104

75

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets

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