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Image of The St. Regis Florence
Image of The St. Regis Florence
Image of The St. Regis Florence
Image of The St. Regis Florence
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1/5

Image of The St. Regis Florence
Image of The St. Regis FlorenceImage of The St. Regis FlorenceImage of The St. Regis FlorenceImage of The St. Regis Florence

Safety index

80 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Spa

Shopping

Boutique

City

Natural

The St. Regis Florence

Rating icon

9.8

Excellent (2,919 ratings)

Florence, United States - 

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350 m Pitti Palace

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420 m Piazza di Santa Maria Novella

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910 m Uffizi Gallery

Hotel Overview

The St. Regis Florence is a highly-regarded hotel known for its exceptional service, luxurious amenities, and prime location, offering guests an unparalleled experience in the heart of one of Italy's most historic cities. This hotel seamlessly blends timeless elegance with modern comforts, creating a unique stay for visitors from around the world.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Guests consistently praise the attentive and personalized service received at the hotel.
  2. Prime Location: Situated in a historic area, it offers easy access to major attractions.
  3. Luxurious Amenities: The hotel boasts state-of-the-art facilities, including a spa and fine dining options.
  4. Elegant Accommodations: Rooms and suites are tastefully decorated, offering a perfect blend of luxury and comfort.
  5. Scenic Views: Many guests enjoy breathtaking views of the surrounding cityscape and landmarks.
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Area for improvement

  1. High Cost: The premium experience comes with a high price tag, making it less accessible for some.
  2. Limited Availability: Due to its popularity, finding available rooms can be challenging, especially during peak seasons.
  3. Busy Area: The central location means the surrounding area can be noisy and crowded.
  4. Additional Charges: Some guests have mentioned unexpected additional charges for services and amenities.
  5. Parking Difficulties: Limited on-site parking can make it difficult for those traveling with a vehicle.

Amenities

Babysitting

Babysitting

Breakfast available

Breakfast available

Spa

Hot Tub

Hot Tub

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.8

RateScore

Total 2,919 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.4

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9.3

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9.6

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4.8/5

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5.0/5

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agoda

13 Reviews

9.4 / 10

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booking

143 Reviews

9.3 / 10

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expedia

237 Reviews

9.6 / 10

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google

856 Reviews

4.8 / 5

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tripadvisor

1,670 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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856+ People Are Talking

Service

Property

Location

Atmosphere

Food

Amenities

Bar

Breakfast

Couples

Sleep

Business

Bathroom

Transit

Cleanliness

Nightlife

Restaurant

Family

Safety

Nature

Kitchen

Parking

Spa

Service was mentioned 199 times

3% Negative94% Positive

Reviews based on Service

User image
Jon Mobley2 months ago
5/5Google icon

From the moment we stepped into the St. Regis Florence, the experience was nothing short of phenomenal. The service was impeccable, with every staff member going above and beyond to ensure our stay was memorable. The standout feature was the Butler service, which was truly exceptional. They anticipated our every need, adding a touch of elegance and personalization to our visit. The attention to detail, the luxurious ambiance, and the warm, welcoming atmosphere made our stay at the St. Regis Florence an unforgettable experience. I highly recommend this hotel for anyone seeking a blend of luxury, comfort, and top-notch service.

User image
Robert Sawyer3 months ago
3/5Google icon

Overall, we had a good experience because of the location, beauty and appointment of the room. My service rating is explained with examples below. The rooms felt like sleeping in a museum with the murals and finishing touches on the crown molding. The bed and bedding were very comfortable. The upgraded room to a suite was especially nice. Really enjoyed the crisp air and the sound of the river. Location was also excellent for peace and quiet. Nice to stroll across the river for a change of pace restaurants that cater more to the local crowd. Having stayed at other St. Regis properties, the biggest difference for us at this location was inconsistency with service from cleaning to turndown to doormen. There was a strike of some sorts one of the days that affected housekeeping. More specific examples of my comments about service (when compared to another St Regis Italian Property), were the small things that added up over a three night stay. Less than half of the time were we greeted upon entering or exiting the property. Most often the revolving door was not assisted. Almost no one grew to know our name or use it except for only when we check in. Expectations of a luxury property are high but relative. As mentioned, we did have a comparison of the same brand, different city. I tried to write this as fair and balanced as possible but with so many options in Florence, I’m not sure I’d stay here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 99

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Number of floors 5

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

128

Upload

65

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Pitti Palace

350 m

Piazza di Santa Maria Novella

420 m

Uffizi Gallery

910 m

Cathedral of Santa Maria del Fiore

910 m

Historic Center

Nearby

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Getting around

Alamanni

Nearby

Florence Santa Maria Novella Station

560 m

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Airports Nearby

Florence Airport, Peretola (FLR)

11.5 km

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Restaurants

Se

Nearby

Winter Garden by Caino

Nearby

Osteria dei Centopoveri

280 m

Il Profeta

140 m

Space Electronic SRL

280 m

Street View

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Daytime safety

80 out of 100

Safe

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Nighttime safety

50 out of 100

Risky

Florence safety index

Safety

Crime

80

Overall Safety Index

Safe

An average rating of the six safety categories

80 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

80

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Property safety

Safe

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Likelihood of theft.

lowhigh

71

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

74

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

40

Overall Crime index

Low

An average rating of the crime categories

40 out of 100

Property crime severity

Moderate

48

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Mugging or robbery  41/100

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Car theft  27/100

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Car break-ins  43/100

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Home break-ins  40/100

Violent crime severity

Low

31

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Physical attacks  38/100

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Racism or religion motivated attacks  23/100

Other crime severity

Low

40

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Insult or harassment in public  35/100

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Corruption or bribery  46/100

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Drug problem  52/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.2 - $1.2

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Coffee

$1.2 - $2

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Beer 0.5L

$1 - $2.5

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Meal, inexpensive restaurant

$10 - $25

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Public transport, one-way ticket

$1.7 - $2

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Taxi 1km (normal tariff)

$0.9 - $2

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Meal for 2 people, mid-range restaurant, three-course

$60 - $90

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Bottle of mid-range wine

$5 - $10

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McMeal at McDonalds

$10 - $11

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Coke/Pepsi 0.33L

$2.5 - $4

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Public transport, monthly pass

$35 - $40

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$9 - $15

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Fitness club, monthly fee

$50 - $90

Weather In Florence

°C
°F

Precipitation In Florence

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.515

PM1022

49

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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