RatePunk Logo
Image of NYX Hotel Milan by Leonardo Hotels
Image of NYX Hotel Milan by Leonardo Hotels
Image of NYX Hotel Milan by Leonardo Hotels
Image of NYX Hotel Milan by Leonardo Hotels
icon

1/5

Image of NYX Hotel Milan by Leonardo Hotels
Image of NYX Hotel Milan by Leonardo HotelsImage of NYX Hotel Milan by Leonardo HotelsImage of NYX Hotel Milan by Leonardo HotelsImage of NYX Hotel Milan by Leonardo Hotels

Safety index

92 out of 100

Show All Photos

Safe area tag

Safe area

Pet-friendly

City

NYX Hotel Milan by Leonardo Hotels

Rating icon

8.6

Good (11,368 ratings)

Milan, Italy - 

show on map
Location icon

980 m Piazza della Repubblica

Location icon

1.05 km Corso Buenos Aires

Location icon

1.12 km Piazzale Loreto

Hotel Overview

NYX Hotel Milan by Leonardo Hotels offers a contemporary and stylish stay in Milan, Italy. Based on user reviews, guests have highlighted various aspects that contribute to both positive and negative experiences at the hotel.

Thumbs up icon

Hotel highlights

Property

Location

Service

  1. Location: Situated in a prime area, making it convenient for guests to explore local attractions and shopping districts.
  2. Design and Ambience: Chic and modern design that appeals to guests, creating a welcoming and aesthetically pleasing environment.
  3. Staff and Service: The hotel staff is noted for being friendly, helpful, and striving to provide excellent service.
  4. Room Comfort: Comfortable rooms equipped with modern amenities ensure a restful stay.
  5. Food Quality: The onsite dining options are praised for their delicious food and variety of choices.
Thumbs down icon

Area for improvement

Air Conditioning

  1. Noise Levels: Some guests have experienced high levels of noise, impacting the quality of their rest.
  2. Room Sizes: Certain guests felt the room sizes were on the smaller side, affecting their comfort.
  3. Price Point: Some reviews mention that the hotel can be pricey compared to the value received.
  4. Wi-Fi Connectivity: Issues with Wi-Fi connectivity have been a concern for some guests.
  5. Maintenance Issues: Minor maintenance issues in rooms or common areas have been noted by a few guests.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Laundry

Laundry

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.6

RateScore

Total 11,368 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.8

Icon

8.5

Icon

9.0

Icon

4.2/5

Icon

agoda

1,055 Reviews

8.8 / 10

Icon

booking

7,945 Reviews

8.5 / 10

Icon

expedia

1,002 Reviews

9.0 / 10

Icon

google

1,366 Reviews

4.2 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,366+ People Are Talking

Property

Location

Service

Amenities

Bar

Cleanliness

Atmosphere

Bathroom

Sleep

Breakfast

Food

Restaurant

Parking

Nightlife

Accessibility

Nature

Kitchen

Transit

Entertainment

Air Conditioning

Pets

Fitness

Wi-Fi

Gym

Safety

Family

Property was mentioned 332 times

15% Negative78% Positive

Reviews based on Property

User image
Jasmin A1 month ago

CONS||- Bathroom (including toilet) completely visible from bed|See picture. Absolutely no privacy to go to the loo in peace if you're sharing the room with anyone.||- Tiny room - much smaller than shown in the pictures||- So called "city view" was actually a view onto the windows of the building opposite (2-3 metres away), not to mention the incredibly dirty window||- Catastrophic customer service. Given the above, I went to the front desk and told the receptionist with thick black glasses that I wasn't happy with the room. She told me there was nothing she could do - the window faces outside, the room is the same size as all the others, and there were no other standard rooms available. I told them I would pay more for a better room. She then told me that the only other room available would be a triple room and this would cost me an extra 97 euros. I told her I had looked online and the junior suite was available. She then told me yes it was, but it would be 122 euros extra. She then sent me up to see the junior suite. It was hardly bigger than a standard room, but at least it had a balcony and the toilet slightly behind a wall). I told her I would take it. She talks on the phone for several minutes as I wait. She then tells me it is not 122 euros extra but 170 euros extra?! She had apparently miscalculated and not factored in breakfast. I told her "you told me it was 122, I went up to see it, happy thinking I'd get the room, only to come down to pay and now you tell me this?" Instead of empathising with me, the receptionist shouted at me that she is human and mistakes happen. I explained that I completely understand but that as a gesture of good will, they should keep the price to what i was told before I viewed the room and agreed to take it. She did not listen, instead continuing to repeat over and over again that she made a mistake and mistakes happen. I then asked to speak to the manager of the hotel. She seemed to think the situation was funny and repeated the same as the receptionist. I explained my case over and over again to no avail. Eventually I asked for them to at least compromise and lower it - my budget is 140 euros. They refused, saying that their system wouldn't allow them to change the price. BS if you ask me. I then asked if the manager had a manager - apparently not. She seemed very proud, boasting she had run the hotel since 2019.||PROS||- Location|- Shower pressure

User image
Travis DeMers3 years ago
1/5Google icon

To start off, our flight into Bilbao was diverted and we were not able to land due to weather. As a result, we paid for a night of the hotel that we could not use. Hotel made no efforts to accomodate us by paying them one night without use plus the upgrade for breakfast we could not use. They didnt offer to credit us back the night nor did they even provide something as simple as a drink on them. This gesture is common with each and every other hotel I have ever stayed when my flight prevents me from arriving. We also apparently were staying at hotel weekend of largest festival in Spain and as result we had hundreds of thousands of people outside hotel peeing all over street and busting bottles of glass. Also, hotel refused to provide room service and apparently if it rains a single rain drop or is foretasted to rain a single rain drop they close the rooftop bar. The last morning, we were supposed to get breakfast to go(which we paid for) since our check out time was before breakfast started. We never got it. On another note, the lobby area was a disaster with empty beer cans all over the next morning from the night before festival. It is too bad cause this hotel is a nice property in a nice location but the staff and the service is what you would expect at a one star flea bag hotel off the interstate in middle of nowhwere not at a 4 star property city center of a major city. Avoid this property is customer service and cleanliness is important to you.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 299

Bullet point

Number of floors 11

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2016

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

17

Download

130

Upload

111

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Piazza della Repubblica

980 m

Corso Buenos Aires

1.05 km

Piazzale Loreto

1.12 km

Corso Como

1.33 km

Porta Venezia

1.5 km

icon

Getting around

Stazione Centrale M2 M3 Tram Stop

140 m

Milan Central Station

280 m

icon

Airports Nearby

Linate Airport (LIN)

9.5 km

icon

Restaurants

Bistrot Stazione Milano Centrale

280 m

I Ravioli Cinesi

210 m

Rossopomodoro Milano Centrale FS

210 m

Il Cerchio

350 m

Panino Giusto

210 m

Street View

Icon

Daytime safety

58 out of 100

Risky

Icon

Nighttime safety

38 out of 100

Unsafe

Milan safety index

Safety

Crime

92

Overall Safety Index

Very Safe

An average rating of the six safety categories

92 out of 100

Icon

Women safety

Very Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

89

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

100

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

71

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

91

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

56

Crime category icon

Mugging or robbery  55/100

Crime category icon

Car theft  42/100

Crime category icon

Car break-ins  49/100

Crime category icon

Home break-ins  50/100

Violent crime severity

Moderate

52

Crime category icon

Physical attacks  54/100

Crime category icon

Racism or religion motivated attacks  36/100

Other crime severity

Moderate

55

Crime category icon

Insult or harassment in public  49/100

Crime category icon

Corruption or bribery  51/100

Crime category icon

Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.5 - $1.1

icon

Coffee

$1.5 - $2

icon

Beer 0.5L

$0.6 - $1.1

icon

Meal, inexpensive restaurant

$12 - $15

icon

Public transport, one-way ticket

$1 - $1.8

icon

Taxi 1km (normal tariff)

$0.8 - $1.3

icon

Meal for 2 people, mid-range restaurant, three-course

$50 - $90

icon

Bottle of mid-range wine

$3 - $10

icon

McMeal at McDonalds

$8 - $10

icon

Coke/Pepsi 0.33L

$1.8 - $2.5

icon

Public transport, monthly pass

$30 - $46

icon

Gasoline (1 liter)

$1.5 - $1.8

icon

Mobile phone monthly plan

$10 - $20

icon

Fitness club, monthly fee

$35 - $50

Weather In Milan

°C
°F

Precipitation In Milan

mm
in

Air Quality

Moderate

PM2.512

PM1021

27

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

Our Recent Articles