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Image of The Westin Palace, Milan
Image of The Westin Palace, Milan
Image of The Westin Palace, Milan
Image of The Westin Palace, Milan
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1/5

Image of The Westin Palace, Milan
Image of The Westin Palace, MilanImage of The Westin Palace, MilanImage of The Westin Palace, MilanImage of The Westin Palace, Milan

Safety index

88 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Pet-friendly

Spa

Shopping

City

The Westin Palace, Milan

Rating icon

8.7

Good (6,924 ratings)

Milan, Italy - 

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Nearby Piazza della Repubblica

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630 m Corso Buenos Aires

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630 m Porta Venezia

Hotel Overview

The Westin Palace, Milan, is a well-regarded hotel that offers a blend of luxurious accommodations and prime location advantages. Based on user reviews, it has garnered appreciation for its quality of services, amenities, and overall hospitality. However, like any establishment, it also faces some criticisms. Below are the highlighted pros and cons as reflected in the user feedback.

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Hotel highlights

Property

Service

Location

  1. Central Location: Ideally situated for exploring, with easy access to local attractions and public transportation.
  2. Exceptional Service: Staff is consistently praised for their professionalism, friendliness, and willingness to go above and beyond.
  3. Luxurious Rooms: Guests enjoy spacious, well-appointed rooms that offer comfort and elegance.
  4. Quality Dining Experience: The on-site restaurants receive high marks for their variety, quality of food, and ambience.
  5. Wellness Amenities: The fitness center and spa facilities are lauded for their quality and the relaxation they offer.
Thumbs down icon

Area for improvement

Bathroom

  1. Cost: Many find the hotel to be on the pricey side, especially considering the cost of extras.
  2. Noise Levels: Some guests report issues with noise, both from within the hotel and from external sources.
  3. Room Maintenance: A few have mentioned that certain rooms could benefit from updates or repairs to match the overall standard of the hotel.
  4. Check-in Delays: Peak times can see delays in check-in, causing inconvenience to guests.
  5. Internet Connectivity: Though generally good, there have been occasional complaints about the reliability of the WiFi service.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.7

RateScore

Total 6,924 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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7.9

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8.6

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4.6/5

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4.0/5

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agoda

109 Reviews

7.8 / 10

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booking

1,030 Reviews

7.9 / 10

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expedia

798 Reviews

8.6 / 10

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google

3,679 Reviews

4.6 / 5

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tripadvisor

1,308 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,679+ People Are Talking

Property

Service

Location

Breakfast

Food

Atmosphere

Bar

Amenities

Restaurant

Cleanliness

Sleep

Bathroom

Couples

Nightlife

Business

Transit

Accessibility

Family

Fitness

Safety

Kitchen

Parking

Air Conditioning

Gym

Property was mentioned 294 times

10% Negative84% Positive

Reviews based on Property

User image
David Fischer1 month ago
4/5Google icon

It should be a 5 star hotel for most aspects, but there are too many things that don't make it a 5 star hotel. Stayed there for 5 nights, so really got a sense. The location is superb, the building is beautiful, but, the room we got was dated and does not look like the ones on the website. This room had scuffed furniture, mold on the tub caulk, dim lighting, poorly spaced furniture (chair too close to bed - could not get through), worn carpeting...just not what you would expect. It's the detail that counts. Some of the staff is great, others are not...doormen do not acknowledge you, ever. The side of the building has trash along it - never cleaned or swept. Other aspects are great. The breakfast is outstanding and the bathroom amenities are super. So overall it's a great hotel, and with more attention to detail, it would be a true 5 star hotel.

User image
Giuseppe R.7 months ago
5/5Google icon

Competent staff, overwhelming building, vintage decor, spectacular bathroom and spacious room, phenomenal breakfast hall (one of the best I have ever seen). Was fantastic for a quick business stay, would also work greatly for a weekend getaway. Would recommend!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 231

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Number of floors 12

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Year Built 1950

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

75

Upload

67

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Piazza della Repubblica

Nearby

Corso Buenos Aires

630 m

Porta Venezia

630 m

Pinacoteca di Brera

1.19 km

Teatro alla Scala

1.33 km

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Getting around

Repubblica M3 Tram Stop

140 m

Milan (XIK-Centrale Rail Station)

770 m

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Airports Nearby

Linate Airport (LIN)

9 km

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Restaurants

Gelsomina

350 m

Acanto Restaurant

210 m

STK Milan

210 m

Principe Bar

210 m

L'Antica Pizzeria da Michele

210 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

71 out of 100

Safe

Milan safety index

Safety

Crime

88

Overall Safety Index

Very Safe

An average rating of the six safety categories

88 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

76

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

88

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Property safety

Safe

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Likelihood of theft.

lowhigh

73

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

34

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Mugging or robbery  26/100

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Car theft  21/100

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Car break-ins  31/100

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Home break-ins  25/100

Violent crime severity

Low

21

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Physical attacks  21/100

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Racism or religion motivated attacks  16/100

Other crime severity

Low

23

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Insult or harassment in public  23/100

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Corruption or bribery  48/100

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Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$1.3 - $4

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Beer 0.5L

$0.6 - $1.5

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Meal, inexpensive restaurant

$7.5 - $18

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Public transport, one-way ticket

$1.4 - $2

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Taxi 1km (normal tariff)

$1 - $2

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Meal for 2 people, mid-range restaurant, three-course

$32.5 - $80

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Bottle of mid-range wine

$3.3 - $9

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McMeal at McDonalds

$8 - $9

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Coke/Pepsi 0.33L

$1.9 - $3

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Public transport, monthly pass

$30 - $60

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Gasoline (1 liter)

$1.6 - $1.8

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Mobile phone monthly plan

$9 - $30

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Fitness club, monthly fee

$15 - $80

Weather In Milan

°C
°F

Precipitation In Milan

mm
in

Air Quality

Moderate

PM2.510

PM1019

43

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

Pets welcome

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