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Image of Iberostar Grand Rose Hall - Adults Only - All Inclusive
Image of Iberostar Grand Rose Hall - Adults Only - All Inclusive
Image of Iberostar Grand Rose Hall - Adults Only - All Inclusive
Image of Iberostar Grand Rose Hall - Adults Only - All Inclusive
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Image of Iberostar Grand Rose Hall - Adults Only - All Inclusive
Image of Iberostar Grand Rose Hall - Adults Only - All InclusiveImage of Iberostar Grand Rose Hall - Adults Only - All InclusiveImage of Iberostar Grand Rose Hall - Adults Only - All InclusiveImage of Iberostar Grand Rose Hall - Adults Only - All Inclusive

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Safe area

Beach

Business

Business

Golf

Luxury

Luxury

Spa

Spa

Adventure sport

Adventure sport

Iberostar Grand Rose Hall - Adults Only - All Inclusive

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9.0

Excellent (987 ratings)

Montego Bay, Jamaica - 

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3 km Rose Hall Great House

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3.5 km Cinnamon Hill Golf Course

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3.5 km Montego Bay Convention Centre

Hotel Overview

The Iberostar Grand Rose Hall is an adults-only, all-inclusive resort located in Montego Bay, known for its luxurious amenities, stunning beachfront location, and high-quality services. Reviews generally reflect a positive experience, with guests praising the resort's facilities, dining options, and attentive staff. However, some issues were mentioned that detracted from the overall experience.

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Hotel highlights

Food

Nightlife

Bar

  1. Exceptional Service: Guests consistently praise the attentive and friendly staff, highlighting their dedication to ensuring a memorable stay.
  2. Beautiful Beach: The resort's beachfront location is a major draw, with many mentioning the pristine condition of the beach and clear waters.
  3. Gourmet Dining: The variety and quality of dining options receive high marks, with several restaurants offering diverse and delicious cuisine.
  4. Luxurious Accommodations: Many reviewers highlight the comfort and luxury of the rooms, noting their spaciousness and the quality of amenities provided.
  5. Entertainment Options: The range of activities and entertainment provided at the resort is appreciated, ensuring guests have plenty to do during their stay.
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Area for improvement

Air Conditioning

  1. Reservation Challenges: Some guests faced difficulties with restaurant reservations, noting limited availability and booking challenges.
  2. Beach Vendors: A few reviewers mentioned disruption by beach vendors, finding them to be persistent and occasionally intrusive.
  3. Wi-Fi Quality: Despite being included, the Wi-Fi service received mixed reviews, with some guests noting poor connection speeds and coverage.
  4. Pool Crowding: During peak times, the pools can become overly crowded, affecting the enjoyment and comfort of guests.
  5. Maintenance Issues: There were occasional mentions of maintenance issues within the rooms, such as appliances not working or fixtures needing repair.

Amenities

Tennis court

Toys/Games

All inclusive

Restaurant

Bar

Room service

Room service

Breakfast included

Pool

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Related hotel videos

Score icon9.0

RateScore

Total 987 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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expedia

987 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Nightlife

Bar

Nature

Fitness

Breakfast

Cleanliness

Amenities

Couples

Pool

Family

Bathroom

Atmosphere

Location

Wellness

Restaurant

Sleep

Spa

Accessibility

Transit

Kitchen

Air Conditioning

Gym

Business

Beach

Pets

Entertainment

Hot Tub

Food was mentioned 322 times

7% Negative87% Positive

Reviews based on Food

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Elaine Nascimento5 months ago
2/5Google icon

Positive: the resort is close to the airport, food was really good, the room was spacious and had a nice tub. The resort has a nice spa and nice set up at the beach with umbrellas and chairs. Negative: staff is very unfriendly. Anytime we've asked for anything or go to the buffets, Star Cafe or Receptionist desk, the staff was rude. There is zero customer service at the Grand which is the high end Iberostar resort on Rose Hall. We also did not feel safe. When we came back to our beach chairs after taking a walk on the beach, there was a local who was not a guest at the resort sitting on our chair with his book bag and gun. We told him he was sitting in our chair and he got up but left his gun on our chair. We had to tell him he forgot his gun. There are a lot of drug dealers hanging on the beach trying to sell to us and the resort security and beach staff do nothing about it. The security is more concerned with keeping guests from their lower end properties like Suites and Beach from coming to the Grand but do nothing about the drug dealers hanging on the beach area of the Grand. The room service was awful. After 2 consecutive nights of never receiving our room service order for food, we stopped ordering since we had to go to the Star Cafe anyways to get something to eat because room service never came. They kept forgetting to restock our minibar and had to call to remind them to bring us water, soda and snacks for our room.

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Jason Leslie6 months ago
5/5Google icon

Great week. Great staff. Entertainment crew were fun and funny. Service and food was top notch. Shout to Dewayne in Italian restaurant. Great guy and a great waiter. Lisa and Janell rule the pool. My boy Travis behind the pool bar slings the good vibes and cocktails. We will be back!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 295

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Number of floors 5

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

86

Upload

98

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Rose Hall Great House

3 km

Cinnamon Hill Golf Course

3.5 km

Montego Bay Convention Centre

3.5 km

Greenwood Great House

4 km

Rose Hall Great House

4 km

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Airports Nearby

Sir Donald Sangster Intl. Airport (MBJ)

10.5 km

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Restaurants

Urban Heat by FlavorZ

4.5 km

Choicez

4 km

Lobby Bar

Nearby

Moonstone

3.5 km

Petite Pariz

4.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.1

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Coffee

$0.7 - $5.5

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Beer 0.5L

$1.1 - $3.2

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Meal, inexpensive restaurant

$3 - $14.9

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Public transport, one-way ticket

$0.6 - $0.9

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Taxi 1km (normal tariff)

$3 - $3.6

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Meal for 2 people, mid-range restaurant, three-course

$35.8 - $138.1

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Bottle of mid-range wine

$4.2 - $17.9

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McMeal at McDonalds

$5.4 - $9

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Coke/Pepsi 0.33L

$0.9 - $2.8

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Public transport, monthly pass

$51.9

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Gasoline (1 liter)

$1.2 - $1.5

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Mobile phone monthly plan

$17.3 - $35.8

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Fitness club, monthly fee

$29.8 - $47.7

Weather In Montego Bay

°C
°F

Precipitation In Montego Bay

mm
in

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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