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Chatrium Niseko

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8.8

Good (333 ratings)

Hokkaido Prefecture, Japan - 

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280 m Niseko Mountain Resort Grand Hirafu

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5 km Annupuri

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6 km Niseko Annupuri Gondola

Amenities

Kitchen

Microwave

Babysitting

Babysitting

Free WiFi

Parking included

Parking included

Laundry

Laundry

Gym

Gym

Restaurant

Score icon8.8

RateScore

Total 333 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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9.0

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booking

256 Reviews

8.7 / 10

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expedia

77 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Kitchen

Bathroom

Amenities

Cleanliness

Transit

Sleep

Breakfast

Atmosphere

Food

Bar

Restaurant

Nature

Location was mentioned 25 times

4% Negative84% Positive

Reviews based on Location

User image
Pakpoom Jarusvanitpol3 months ago
5/5Google icon

In my opinion, this can be one of the best management. Great hotel, great location, atmosphere and the best staff. What made the trip for me was the staff. Takayuki as know as Yankee was an amazing guest service manager and assured us everything was taken care of well before we even arrived. Even late night taxi and travel issues, he helped us every step of the journey. There were so many more that had a part in it as well. Chatrium Niseko Japan has everything you need and the location is great to ski. Shuttle bus all day round to the main ski spot. Near by local shop, truck food, hiring gear shop, night life. Much more. Highly recommend to others.

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Zhiyi HE3 months ago
1/5Google icon

Avoid avoid avoid. There’s a thai guy named Bank from the reception was a joke. It’s the most emotionally unstable ,extreme, dishonest, aggressive & unprofessional person I’ve ever seen in a hospitality industry. Lying, charging clients for their own internal miscommunication, pointing fingers at client who’s already injured, too emotional so unprofessional. How could they even let a person like this to work in a hotel? Too extreme, not safe. We got intimidated almost called the police…and he never apologized, all he wanted was just to take an extra 5000 yen cash without even giving us the receipt even after requesting. Otherwise the girls on the reception have been helpful & the drivers are nice, one thai girl apologized for him but in general this hotel is not recommended. There’s no room cleaning during the stay, in room facilities are old….no onsen no bathtub more like a 3 star hotel charging 5 star price. Plenty other choices in the area. Maybe can check out the restaurants & bar there but def not staying there. Worst niseko staying experience ever since years

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 72

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

79

Download

68

Upload

85

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Niseko Mountain Resort Grand Hirafu

280 m

Annupuri

5 km

Niseko Annupuri Gondola

6 km

Niseko Annupuri International Ski Area

8.5 km

Niseko Hanazono Resort

12.5 km

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Getting around

Kutchan Station

4.5 km

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Airports Nearby

New Chitose Intl. Airport (CTS)

66 km

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Restaurants

Wild Bill's

210 m

The Barn

280 m

Shiki Niseko Lobby Lounge

Nearby

阿武茶

280 m

Musu

210 m

Street View

Weather In Hokkaido Prefecture

°C
°F

Precipitation In Hokkaido Prefecture

mm
in

House Rules

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Check in after 15:00

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Check out until 10:00

Children welcome

No pets

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