The Park Hyatt Niseko Hanazono in Kutchan is a luxury hotel that has received varying reviews from guests. The hotel is celebrated for its impeccable service, stunning location, and top-notch amenities that cater to both leisure and business travelers. However, some aspects of the guest experience have received mixed feedback.
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Park Hyatt Niseko Hanazono
9.4
(81 ratings)
Hokkaido Prefecture, Japan -
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140 m Niseko Hanazono Resort
3 km Kutchancho Asahigaoka Ski Area
11.5 km Annupuri
Hotel Overview
Hotel highlights
Dining
Breakfast
Nature
- Exceptional Service: Staff are highly praised for their attentive and personalized service.
- Stunning Location: Nestled in a scenic area, offering breathtaking views and close proximity to skiing facilities.
- World-Class Amenities: Features including a spa, fitness center, and gourmet dining options.
- Luxurious Rooms: Spacious and elegantly furnished rooms with modern facilities.
- Cultural Experience: Provides a unique opportunity to experience local culture and cuisine.
Area for improvement
- High Prices: Many guests find the pricing to be quite steep compared to other options.
- Isolated Location: While the seclusion is part of its charm to some, others find it inconveniently located away from other local attractions.
- Limited Dining Options: Despite high-quality food, the lack of variety in dining choices has been pointed out.
- Booking Challenges: Some guests have reported difficulties with reservations and availability.
- Weather Dependency: The enjoyment of many of the hotel’s features can be significantly affected by the weather.
Amenities
Kids club
Extra beds/cribs
Breakfast available
Spa
Pool
Pet friendly
Free WiFi
Parking available
Related hotel videos
9.4RateScore
Total 81 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.4
expedia
81 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
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Location
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Parking
Gym
Dining was mentioned 36 times
25% Negative64% Positive
Reviews based on Dining
Gustavo Coutinho5 months ago
2/5
Hotel architecture is beautiful and the proximity to the slopes is fantastic, but service is extremely sub-par. It’s an extreme disappointment and definitely not at par with the Park Hyatt brand — or any true 5-star hotel. Many problems, but here a few to highlights: cleaning was skipped multiple nights in a row, long waits for every meal order / no one comes to get your order / sometimes you’re just ignored waiting in front of a host for 10 minutes!, staff are mostly seasonal workers are not trained or polished. They default to “No” with most simple requests and cannot speak to the menus they’re serving. These and other small problems that arose in our stay make me very hesitant to recommend the hotel without some strong caveats
Ads RBad6 months ago
4/5
Very new hotel, with great rooms and great service! Only issue is that there are not many dining options available, and the ones that ate available are all very expensive. This means that whilst the rooms may not be expensive, your stay overall will be. Also, it is very far from any nearby village or town, and taxis are very expensive, so it’s not possible to go there and eat either.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 210
Year Built 2019
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
139Download
35Upload
34Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
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Weather In Hokkaido Prefecture
°C
°F
Precipitation In Hokkaido Prefecture
mm
in
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome