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Image of Ace Hotel Kyoto
Image of Ace Hotel Kyoto
Image of Ace Hotel Kyoto
Image of Ace Hotel Kyoto
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1/5

Image of Ace Hotel Kyoto
Image of Ace Hotel KyotoImage of Ace Hotel KyotoImage of Ace Hotel KyotoImage of Ace Hotel Kyoto

Safety index

85 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Ace Hotel Kyoto

Rating icon

9.3

Excellent (2,342 ratings)

Kyoto, Japan - 

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630 m Shijo Street

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700 m Nishiki Market

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1.05 km Nijō Castle

Hotel Overview

Ace Hotel Kyoto is a popular hotel among travelers visiting Kyoto, embracing a blend of local heritage and contemporary comfort. Reviews vary, with many guests praising its unique attributes, while some aspects receive criticism.

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Hotel highlights

Location

Atmosphere

Food

  1. Location: Centrally located and convenient for sightseeing and shopping.
  2. Ambiance: Unique blend of modern and traditional design that reflects the local culture.
  3. Staff: Friendly and helpful, often going beyond expectations to assist guests.
  4. Rooms: Spacious, clean, and well-equipped with modern amenities.
  5. Facilities: High-quality on-site restaurants and common areas for relaxation.
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Area for improvement

  1. Price: Some guests find the pricing to be on the higher side compared to other local options.
  2. Noise Levels: Depending on the location of the room, some guests have reported noise issues.
  3. Room Temperature: A few reviews mention difficulties with adjusting the room temperature to a comfortable level.
  4. WiFi Connectivity: Occasional complaints about intermittent or slow WiFi service in the rooms.
  5. Reservation Flexibility: Some travelers found the hotel's reservation and cancellation policies to be inflexible.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Laundry

Laundry

Free WiFi

Gym

Gym

Housekeeping

Room service

Room service

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Related hotel videos

Score icon9.3

RateScore

Total 2,342 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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9.6

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booking

1,931 Reviews

9.2 / 10

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expedia

411 Reviews

9.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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60+ People Are Talking

Location

Atmosphere

Food

Bar

Breakfast

Amenities

Nightlife

Bathroom

Transit

Sleep

Restaurant

Cleanliness

Accessibility

Business

Gym

Fitness

Family

Entertainment

Location was mentioned 85 times

6% Negative89% Positive

Reviews based on Location

User image
Tracy N4 months ago

When we were planning our first trip to Kyoto - and knowing nothing about the area we found if very difficult to select a hotel (bed sizes are different than western beds etc and pictures were not as helpful in judging the over all size). We booked this hotel and hoped for the best. The rooms are huge, bigger than some western hotels, and the beds are actually comfortable. Two doubles will easily sleep 4 people. The rooms were very clean and modern the hotel was quiet. The Lobby has a delightful coffee shop and seating area, and was very "hip" so you know we're already old haha. Staff were very friendly and helpful. The hotel is really in an ideal location. You can walk quickly to Nishiki market, a lot of shopping, and only a few blocks from Pokemon Center! So many great places to eat! If you are adventurous there are two subway stations nearby and you can move around the city easily. We had no problem taking the subway from the hotel to Gion District, Yasaka Pagoda, Fushi Inari etc. Can't wait to go back!

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Evan K3 months ago

Amazing experience for first time travelers to Japan. |Their staff is incredibly diverse including people from most backgrounds. This makes it easy to get recommendations for pretty much anything you might be interested in within the area. |The food was excellent as well and the staff at all 3 on site restaurants were helpful and educated which allowed me to navigate my tricky allergies well. |Probably my favorite part of the whole experience was the brief stop ins the staff would do just to check in on how your trip is going. |10/10 would recommend and definitely look forward to revisiting this hotel.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 213

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Number of floors 7

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Number of buildings/towers 1

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Year Built 2020

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

17

Download

76

Upload

66

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Shijo Street

630 m

Nishiki Market

700 m

Nijō Castle

1.05 km

Yasaka Shrine

1.5 km

Kiyomizu Temple

2.5 km

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Getting around

Karasuma Oike Station

140 m

Karasuma Station

630 m

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Airports Nearby

Itami Airport (ITM)

27.5 km

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Restaurants

スターバックス

Nearby

サントリービバレッジ

Nearby

スターバックス

140 m

麺屋優光

Nearby

スタンプタウン・コーヒー・ロースターズ

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

61 out of 100

Safe

Kyoto safety index

Safety

Crime

85

Overall Safety Index

Very Safe

An average rating of the six safety categories

85 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

73

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

78

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

83

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

97

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

76

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

33

Overall Crime index

Low

An average rating of the crime categories

33 out of 100

Property crime severity

Low

33

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Mugging or robbery  30/100

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Car theft  26/100

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Car break-ins  28/100

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Home break-ins  33/100

Violent crime severity

Low

30

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Physical attacks  33/100

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Racism or religion motivated attacks  36/100

Other crime severity

Low

29

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Insult or harassment in public  39/100

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Corruption or bribery  37/100

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Drug problem  32/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.2

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Coffee

$1.5 - $3.1

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Beer 0.5L

$1.2 - $2.6

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Meal, inexpensive restaurant

$3.1 - $9.3

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Public transport, one-way ticket

$0.9 - $1.9

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Taxi 1km (normal tariff)

$1.9 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$24.8 - $43.4

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Bottle of mid-range wine

$4.3 - $15.5

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McMeal at McDonalds

$4 - $5.3

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Coke/Pepsi 0.33L

$0.7 - $1.9

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Public transport, monthly pass

$31 - $92.1

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Gasoline (1 liter)

$1 - $1.1

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Mobile phone monthly plan

$15.3 - $25.3

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Fitness club, monthly fee

$24.8 - $65.3

Weather In Kyoto

°C
°F

Precipitation In Kyoto

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.517

PM1032

46

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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