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Image of Hotel New Otani Osaka
Image of Hotel New Otani Osaka
Image of Hotel New Otani Osaka
Image of Hotel New Otani Osaka
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1/5

Image of Hotel New Otani Osaka
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Hotel New Otani Osaka

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9.0

Excellent (2,414 ratings)

Osaka, Japan - 

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630 m Osaka-jō Hall

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1.05 km Osaka Castle

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3 km Dotonbori Glico Sign

Hotel Overview

Hotel New Otani Osaka is a distinguished establishment that has garnered attention from various travelers. Based on user reviews, this hotel is known for its commendable attributes and areas of improvement. The hotel seems to cater to a wide range of guests' needs while also having room for enhancement in certain aspects.

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Hotel highlights

Location

Dining

Breakfast

  1. Exemplary Customer Service: Guests have consistently praised the hotel's staff for their politeness, professionalism, and willingness to go above and beyond.
  2. Strategic Location: Many reviews highlight its convenient location, making it easy to access key attractions and public transportation.
  3. Stunning Views: The hotel offers breathtaking views of the surrounding area, which has been a highlight for several guests.
  4. Spacious and Clean Rooms: The accommodations have been lauded for their spaciousness and cleanliness, contributing to a comfortable stay.
  5. Amenities and Facilities: The range of amenities and facilities available at the hotel is appreciated by guests, enhancing their overall experience.
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Area for improvement

Air Conditioning

  1. Price Point: Some guests find the hotel's pricing to be on the higher side, impacting its value for money.
  2. Outdated Decor: A number of reviews mention that certain areas of the hotel could benefit from modernization or refurbishment.
  3. Wi-Fi Connectivity: There have been complaints about intermittent Wi-Fi service, which can be inconvenient for guests needing reliable internet access.
  4. Food Quality: While some guests enjoy the dining options, others feel that the quality of food could be improved.
  5. Noise Levels: Some guests have reported that noise from adjacent rooms or the outside can be an issue, affecting their rest.

Amenities

Tennis court

Breakfast available

Breakfast available

Spa

Spa

Hot Tub

Free WiFi

Laundry

Laundry

Parking available

Parking available

Gym

Gym

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Related hotel videos

Score icon9.0

RateScore

Total 2,414 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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9.4

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booking

1,220 Reviews

8.7 / 10

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expedia

1,194 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Dining

Room

Breakfast

Cleanliness

Bar

Atmosphere

Transit

Restaurant

Bathroom

Business

Nightlife

Sleep

Fitness

Nature

Family

Parking

Accessibility

Couples

Pool

Air Conditioning

Kitchen

Gym

Tv

Wellness

Wi-Fi

Location was mentioned 364 times

10% Negative75% Positive

Reviews based on Location

User image
Ryan Cheng5 months ago
5/5Google icon

I visited this place around nine months ago in April, and although my memories are a bit hazy, I have fond recollections of my stay. The staff was incredibly kind and accommodating, ensuring that my experience was pleasant from start to finish. The bed and sofa were exceptionally comfortable. The rooms were beautifully and well designed, like they actually put some thought into it The location itself was peaceful and quiet, offering a tranquil ambiance and a delightful view. Moreover, the place was family-friendly, making it an ideal choice for travelers with children. Overall, I highly recommend this place based on my positive experience.

User image
Benjamin Francis5 months ago
4/5Google icon

This hotel has incredible service and nice location with beautiful view of the Osaka Castle. However, whilst the upkeep is incredible and to a very good standard. It can be known to hear people from other rooms. Id have given 3 stars, but based on all the other stuff such as high service it is 4. It is 2 minutes walk to the station. 2 minutes walk to the Osaka castle including being opposite loads of mini restaurants and coffee places. Opposite a mini mart as well. I really loved this place. I will be back if I'm in Osaka again. Loads of amenities and house keeping daily. The hotel offers the highest class of hotel service in Japan. They offer luggage transfer as well. Tennis court, spa, pool all included. Loads of restaurants.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 525

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Number of floors 18

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Number of buildings/towers 1

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Year Built 1986

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

28

Download

39

Upload

19

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Osaka-jō Hall

630 m

Osaka Castle

1.05 km

Dotonbori Glico Sign

3 km

Tsutenkaku Tower

3.5 km

Umeda Sky Building

3.5 km

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Getting around

Osakajo-koen Station

210 m

Morinomiya Station

910 m

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Airports Nearby

Kansai Intl. Airport (KIX)

28.5 km

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Restaurants

いずみホール

Nearby

マクドナルド

350 m

PRONTO

350 m

サイゼリヤ

350 m

麺匠慶次

350 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.2

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Coffee

$0.7 - $3.4

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Beer 0.5L

$1.2 - $2.6

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Meal, inexpensive restaurant

$3.1 - $9.2

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Public transport, one-way ticket

$1 - $1.9

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Taxi 1km (normal tariff)

$2.9 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$24.6 - $43

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Bottle of mid-range wine

$4.2 - $15.4

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McMeal at McDonalds

$4 - $5.2

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Coke/Pepsi 0.33L

$0.7 - $1.8

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Public transport, monthly pass

$30.7 - $92.5

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Gasoline (1 liter)

$1 - $1.1

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Mobile phone monthly plan

$16 - $25.1

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Fitness club, monthly fee

$30.7 - $65.5

Weather In Osaka

°C
°F

Precipitation In Osaka

mm
in

Air Quality

Moderate

PM2.517

PM1032

43

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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