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Image of Mercure Tokyu Stay Osaka Namba
Image of Mercure Tokyu Stay Osaka Namba
Image of Mercure Tokyu Stay Osaka Namba
Image of Mercure Tokyu Stay Osaka Namba
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1/5

Image of Mercure Tokyu Stay Osaka Namba
Image of Mercure Tokyu Stay Osaka NambaImage of Mercure Tokyu Stay Osaka NambaImage of Mercure Tokyu Stay Osaka NambaImage of Mercure Tokyu Stay Osaka Namba

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Mercure Tokyu Stay Osaka Namba

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8.4

Good (702 ratings)

Osaka, Japan - 

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280 m Dotonbori

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840 m Namba Grand Kagetsu Theater

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1.5 km Tsutenkaku Tower

Hotel Overview

Mercure Tokyu Stay Osaka Namba is a hotel located in a vibrant area, known for its accessibility and modern amenities. Guests generally appreciate its blend of convenience and comfort, with numerous positive comments highlighting several aspects of their stay. However, like any accommodation, it also receives criticism on various fronts. The overall feedback from user reviews presents a balanced view, acknowledging both the hotel's strengths and areas for improvement.

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Hotel highlights

Location

Atmosphere

Transit

  1. Excellent Location: Situated in a lively area with easy access to public transport, making it ideal for exploring the city.
  2. Spacious Rooms: Guests have positively noted the larger-than-average room sizes, providing ample space for luggage and movement.
  3. Friendly Staff: The hotel's staff members are frequently commended for their pleasant demeanor and helpful attitude.
  4. Cleanliness: High standards of cleanliness are consistently mentioned, with rooms and public areas well-maintained.
  5. Modern Amenities: The presence of up-to-date facilities and amenities has been praised, enhancing guest experiences.
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Area for improvement

  1. Noisy Environment: Due to its central location, some guests have reported disruptions from outside noise impacting their stay.
  2. Limited Breakfast Options: The breakfast selection is often described as lacking in variety and not meeting expectations.
  3. Inconsistent Wi-Fi: Wi-Fi connectivity issues have been a frequent point of complaint, impacting convenience for guests.
  4. Pricey: Some reviews mention the hotel as being on the more expensive side, especially considering the provided amenities and services.
  5. Room Maintenance: There are occasional comments about the need for better upkeep and maintenance of the rooms, including minor repairs and updates.

Amenities

Laundry

Laundry

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

Restaurant

Housekeeping

24/7 front desk

24/7 front desk

In-room WiFi speed: 25+ Mbps

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Related hotel videos

Score icon8.4

RateScore

Total 702 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.0

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booking

629 Reviews

8.4 / 10

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expedia

73 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Bathroom

Cleanliness

Atmosphere

Sleep

Breakfast

Transit

Amenities

Kitchen

Food

Bar

Family

Restaurant

Accessibility

Fitness

Business

Location was mentioned 89 times

2% Negative83% Positive

Reviews based on Location

User image
Darren Spragg3 months ago
5/5Google icon

The place looks and feels amazing, actually has a unique sense of soul that really does feel like it belongs where it is, in the thick of the streets/alleys of Shinsaibashi. Brave design and theme, but we really enjoyed it. As others have said, yes it’s dark themed, I feel like if they just added ONE bright light or makeup lighting to the vanity /dresser it would go a long way. I was shocked to see how I actually looked after not really being able to see myself properly in the mirror for 3 days! Also, definitely need better ventilation in the shower closet, you can’t manually override it. You can adjust the AC to your taste though. Overall a really impressive place to stay with an awesome lobby/lounge area to rest in before and after check in/out. The attention to design value-added to the stay for me, however I would agree with others in that, the lighting is a case of ‘form over function’ and needs to be addressed. I wouldn’t let that get in the way of booking again though!! Great stay

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AP Foong5 months ago
5/5Google icon

Exceptional service - the front desk helped me to arrange taxi to the airport and it was not easy because they were fully booked. The person tried many times and finally found a taxi for us, much to our relief. The front desk is trained to ask all the right questions, staying calm. They also helped to receive my transferred luggage from another hotel. All timely and accurately. It deserved a 6 star for such exceptional service. The hotel ambience has a calming effect as it is dark but lighted on the areas that you need to see. We have no problem even though some people commented on it. Great location Room size is comfortable and considered a fair size, in fact, slightly larger and well planned. Breakfast has a good spread. Think it is great to open at 6.30 am as it gives maximum time to have an early start. Highly recommended for couple and families.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 288

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Number of floors 18

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Number of buildings/towers 1

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Year Built 2022

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

16

Download

92

Upload

84

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Dotonbori

280 m

Namba Grand Kagetsu Theater

840 m

Tsutenkaku Tower

1.5 km

Kyocera Dome Osaka

1.5 km

Osaka Castle

3 km

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Getting around

Osaka-Namba Station

420 m

Shinsaibashi Station

490 m

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Airports Nearby

Kansai Intl. Airport (KIX)

24 km

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Restaurants

ganja

Nearby

心斎橋モノリス

Nearby

ミルチマサラ

Nearby

BAR録de無死

Nearby

快楽天

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.2

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Coffee

$1.5 - $3.1

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Beer 0.5L

$1.2 - $2.5

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Meal, inexpensive restaurant

$3.1 - $9.3

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Public transport, one-way ticket

$0.9 - $1.9

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Taxi 1km (normal tariff)

$1.9 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$24.9 - $43.5

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Bottle of mid-range wine

$4.3 - $15.6

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McMeal at McDonalds

$4 - $5.3

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Coke/Pepsi 0.33L

$0.7 - $1.9

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Public transport, monthly pass

$31.1 - $91.5

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Gasoline (1 liter)

$1 - $1.1

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Mobile phone monthly plan

$15.3 - $25.4

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Fitness club, monthly fee

$24.9 - $64.8

Weather In Osaka

°C
°F

Precipitation In Osaka

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.517

PM1032

46

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets

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